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Google Assistant and Sonos

Your one-stop shop for discussing Google Assistant with Sonos. How do you add Google Assistant to Sonos One or Beam? Get your answers here.

  • 889 Topics
  • 6,795 Replies
889 Topics
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perrymasterflexContributor I
asked in Google Assistant and Sonos
Move 2 loses Google Assistant

I was quite frankly shocked that the new and improved Move 2 actually has diminished functionality compared to its predecessor. It’s jarring to discover that a new generation of technology is less integrated, less compatible and less useful. Like many in this community, I’ve set up a vast wireless system complete with several smart devices and Sonos has always been an integral component to controlling the entire system. I hope that this will be resolved, otherwise perhaps the original Move and all of the older Google Assistant compatible Sonos speakers are the better solution. This is a real shame since great audio quality is what we’re here for, but not without the utility we’ve come to expect from Sonos. Thanks so much.Perry

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melvimbe
1 year ago
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NicholasR3Contributor I
posted in Google Assistant and Sonos
Google Assistant making Arc volume go to 100 despite what I tell it

As the caption reads, I have an issue with the Google assistant making the volume go to the max setting despite what I tell it. For example: if I say “Hey Google set the volume to 9%” the volume will be set to 100 and then I have to scramble for a remote so I can lower the volume quickly.  Despite the volume level I set the Sonos to via the Google Assistant, it’ll always set it to 100%. I’ve removed and re-added the Google Assistant and that fix only works for 1-2 days. It’s really irritating that this is going on and it’s incredibly inconvenient as well. Makes me want to throw away the entire Sonos setup I have and go with a comparable setup from Bose.  Sonos….get it together already.

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Corry P
6 hours ago
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ozedixContributor I
asked in Google Assistant and Sonos
impossible d'ajouter l'assistant google à ma sonos roam

J’ajoute une Roam neuve sur mon système existant, elle est bien reconnue.Lors de l’installation de l’assistant google, après m’avoir demandé d’ouvrir l’application Google Assistant, j’arrive sur un écran d’attente avec une roue qui tourne et qui me dit que ça va prendre quelques minutes, me propose de réessayer ou d’annuler.Ca n’aboutit jamais, par contre parfois, en revenant sur l’écran de gestion la Roam, l’assistant Google apparait comme installé. Et là je peux appuyer sur le micro et la led s’allume, mais il ne fonctionne pas.Et au bout de quelques minutes, ou si je l’arrête et que je la rallume, il est à nouveau non installé. Des solutions ? Moderator edit:Google Translate- I add a new Roam to my existing system, it is recognized.When installing the Google Assistant, after asking me to open the Google Assistant application, I arrive at a waiting screen with a spinning wheel that tells me that it will take a few minutes, offers me to try again or cancel.It never works, however some

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3 days ago
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blaisemailContributor I
asked in Google Assistant and Sonos
Era100 - Any timeline to get support for google assistant?

Hello, after few hours of research, I eventually came to the conclusion that google assistant is not supported today on Era100. - https://support.sonos.com/fr-be/article/set-up-the-google-assistant-with-a-voice-enabled-sonos-product this is really disapointting, I expected that feature set when buying the devices. Anyway, damage is done.I read somewhere that it is on the roadmap to support it, can you share any ETA? that would be greatly appreciated, thank you in advance

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Jamie A
4 days ago
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sedrickgatesContributor I
asked in Google Assistant and Sonos
google Assistant just stopped working

Since Yesterday I have lost Partielly then completely all connections to Google assistant.It stated from 1 of my Sonos One, then it extended to a Roam.... I restarted my router and all devices but no joy.It king of worked with e Roam for a minute then went south again after I reconnected a One...Removed all links to Google assistant in Sonos and Google Home.BTW, Google Home only sees a few Sonos devices, not all of them.... Odd.I have then tried to add the service back but it just never manage to do it First attempt after phone reboot takes me to home assistant config and it ends-up not finding any device.If I try again, the Google assistant never shows again, there seems to have a hidden window of it but nothing I do can make it show. I tried this on 2 different android phones, same results. I am now stuck with no assistant at all. Alexa won't activate and So is assistant just did not want to finalize the setup either..… Seriously WTF is goi g onnat SONOS. The giant  connected speaker

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6 days ago
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MarkInCumbriaContributor I
posted in Google Assistant and Sonos
Sonos One (Gen2) & Google Assistant not working - Dec 2024

Problems here too with Sonos and Google Assistant.  I have 2 x pairs of One (Gen2) and an ARC with 2 x One (Gen2) surround.All OK until yesterday when Google Assistant stopped working on both pairs of One - remains silent when `Hey Google` spoken, as if it’s not listening.    Tried reconnecting account in Google Home - no difference.In the Sonos App (Android) under Voice Assistants, the rooms containing the pairs have disappeared and when I try to add them back in the process starts, but then keeps saying `try again`.The Arc still works fine, so having read lots of reports of Google Assistant problems I’m reluctant to try Unlinking the Sonos account in Google Home.Very cross as we use voice to control multiple lights, heating etc. and we’ve invested a lot of ££ in Sonos!!

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D
9 days ago
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P.JanssenTrending Lyricist I
asked in Google Assistant and Sonos
Volume level not set properly via Google Assistant

For some months now I’m experiencing an issue when asking Google Assistant to set the volume of our speakers/rooms to a desired volume. This does not work properly when asking to set the volume to either level 3, 5 or 10. The other volume levels seem to work okay though, as per below list:“Hey Google volume 0” : room volume is correctly set to 0% “Hey Google volume 1” : room volume is correctly set to 10% “Hey Google volume 2” : room volume is correctly set to 20% “Hey Google volume 3” : room volume is incorrectly set to 3% (instead of 30%) “Hey Google volume 4” : room volume is correctly set to 40% “Hey Google volume 5” : room volume is incorrectly set to 5% (instead of 50%) “Hey Google volume 6” : room volume is correctly set to 60% “Hey Google volume 7” : room volume is correctly set to 70% “Hey Google volume 8” : room volume is correctly set to 80% “Hey Google volume 9” : room volume is correctly set to 90% “Hey Google volume 10” : room volume is incorrectly set to 10% (instead of

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10 days ago
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FrankOwenEnthusiast I
asked in Google Assistant and Sonos
Google Assistant - Vanished and cannot be added back on Beam (Gen 1)

As of November 20, after a long power outage of 12 hours, I noticed the following:Google Assistant (GA) vanished - first noted with inability to turn on microphone, verified on Sonos App, on the Sonos Beam Gen 1. Any attempt to re-add GA via either android or ios fails with different symptoms depending on the OS.    Android will not be able to locate any google assistant capable device in the ‘google assistant’ phase post linkage (SSO/OUTH) between google ↔ sonos;  IOS will get there error message ‘There may be a problem’.   Verified no former linkage exists in Google Home. I added / removed the SONOS voice control successfully so the Beam is not mechanically challenged.I’ve reviewed threads, cleared the beam to factory defaults and rebuilt, rebooted the router / sonos devices, all to no effect.   All Sonos devices and controller are up to date.   Still, no ability to add Google Assistant to the beam.I’ve seen an email thread from three months ago that the GA feature / addition is curr

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Corry P
10 days ago
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PapgroContributor I
asked in Google Assistant and Sonos
Google Assistent vraag

"Sonos Google Assistent bevestigingen uitschakelen". Hoe doe je dit? Moderator Note - Translation by Google: “Turn off Sonos Google Assistant confirmations”. How do you do this?

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13 days ago
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PapgroContributor I
posted in Google Assistant and Sonos
Google Assistent

"Sonos Google Assistent bevestigingen uitschakelen". 

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Jamie A
13 days ago
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Burkey2kContributor I
asked in Google Assistant and Sonos
Google Assistant volume no longer linked to system volume

Hi, recently the Google assistant volume on my Sonos One has become unlinked to the volume control of the speaker and is now currently too loud. I know for certain this is a new issue as this is my bedroom Speaker and it all of a sudden is deafening, and the volume of the voice does not change whether the speaker volume is 1 or 100. Can you please advise? 

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14 days ago
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Blue catContributor I
asked in Google Assistant and Sonos
Sonos TV control - Google Assistant

Hi all,I am setting up Google Assistant to work with my Arc.During the process it decides it wants to control my Panasonic TV.As my TV has its own Google setup, how do I stop Sonos from managing the TV and creating conflict? Many thanks 

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17 days ago
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KrismaContributor I
asked in Google Assistant and Sonos
het gaat over de google spraakassistent

De spraakassistent doet al meer dan een jaar helemaal niets. Hij hoort mij niet en geeft dus nooit antwoord. Irritant Moderator Edit: Google Translate -  The voice assistant has not done anything for more than a year. He doesn't hear me and therefore never answers. Annoying

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106rallye
19 days ago
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Blue catContributor I
asked in Google Assistant and Sonos
Google Assistant

Hi all,I'm in the UK and in the process of setting up Google Assistant with my Arc.In order to play music I need to select a default music player in Google Home to associate with the Sonos.I would like to select Sonos Radio as my default source rather than YouTube Music but I can't find a way to select it, either in Google Home or via the new Sonos app.Would someone be kind enough to assist? Many thanks 

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Jamie A
19 days ago
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Phile12
posted in Google Assistant and Sonos
Sonos Beam Gen 2 and Google Assistant

I have just purchased a Sonos Beam Gen 2. I do enjoy the sound but cannot connect to Google Assistan.I notice over the last week or so, others  have a similar problem. I have tried using the ‘bot’ and email with no help at all.I am a newbee and was wondering if anyone knows what’s going on? Is there a solution? or are we waiting for a fix from Sonos?Any help would be very much appreciated. Thank  

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Jamie A
20 days ago
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KazamazaContributor I
asked in Google Assistant and Sonos
Sonos UNREACHABLE from Google HOME

Whenever I try to link google to Sonos I get that SONOS IS UNREACHABLE error.This has been ongoing for the past 4 days since I got my new device. At this point I am better off returning it and sticking to another brand of speakers. 

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20 days ago
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FoobarContributor I
asked in Google Assistant and Sonos
Cant connect to google assistant nor google home

Tried everything including resetting etc. getting the same error (see images) 

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Corry P
20 days ago
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YohannBContributor I
asked in Google Assistant and Sonos
Google assistant

Hello,I am unable to detect sonos beam gen 2 during google assitant activation. I am on the same network (spotify or else are working fine).What can i do ?Regards  

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Corry P
20 days ago
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NollindProminent Collaborator I
posted in Google Assistant and Sonos
Anyone Get Amazon Music Working With Google Assistant?

It appears that Amazon Music is now supported with Google Assistant and Google Nest devices.Has anyone got them to work together on their Sonos speakers?It’s almost like I’ve got them halfway working together with my Sonos Beam. Google Assistant recognizes some commands but not all. What’s also weird is that if I check my Google activity, it doesn’t show the commands I’m requesting.However, if I use my Google Assistant app on my iPad and ask it to play an album or song on my living room speaker, it works perfectly and show the command in my Google activity.This is what I mean by it’s working “halfway”.Perhaps Sonos themselves aren’t aware Amazon Music hasn’t been added to Google Assistant which is why it might not be work correctly. 

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20 days ago
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GympikContributor I
asked in Google Assistant and Sonos
koppeling met Google assistent lukt niet

Ik heb Sonos losgekoppeld van Google assistent omdat al lange tijd de spraakbediening voor de tv niet meer werkte (verder alles wel). Nu lukt het mij niet meer om te verbinden. Ik kan het hele programma doorlopen maar Google lijkt de beam of One Sl niet meer te vinden. Wat zou dat kunnen zijn? Moderator Edit: Google Translate - I disconnected Sonos from Google Assistant because the voice control for the TV no longer worked for a long time (everything else did). Now I can no longer connect. I can go through the entire program but Google can't seem to find the beam or One Sl anymore. What could that be?

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28 days ago
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MrcgibbContributor I
posted in Google Assistant and Sonos
apple music and google

Since this still has not been enabled I assume sonos will not be doing this ? Not a great look from Sonos, it works on other Google enabled speakers.What's causing the issue ? Will Sonos update this or do I have to change to Spotify which is a shame as apple music is far better and has Atmos 

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Ken_Griffiths
28 days ago
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hi-toneTrending Lyricist I
asked in Google Assistant and Sonos
login.ws.sonos.com - down ?

Hi,I am trying to login to sonos via Google Home or Google Assistant.Both are launching a new “browser like” window trying to access login.ws.sonos.com - however no access is gained to that site.Others experiencing same issue ?  

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30 days ago
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vonnlContributor I
asked in Google Assistant and Sonos
Sonos and Google Home mess

As I see multiple people in the community having issues with Google Home and GA connectivity, please Sonos get your stuff fixed. The status page states that the google services are up and running but they are not.I have rebooted every device, router, phone, made sure that every piece of software is up to date and I still can not connect to GA or Google home.System diagnostics code *******. This really makes me wonder combined with the app issues over the last year if Sonos is still worth buying as the usability of the platform has been going downhill. Moderator edit: Diagnostic number recorded and removed

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Corry P
1 month ago
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MoparjContributor I
posted in Google Assistant and Sonos
after delete google assistant, cannot add assistant

Using the google assistant for years on my one, we bought a beam gen2after trying the assistent on the beam we want to switch back to the one. Deleted the assistant but not able (on beam or one) to add it.after pressing in sonos app, add google assistant, we get redirected to assistant app (iphone or ipad tried several). After a few steps it ask for credentials sonos, we get the login page, login, then is says adding but stop halfway…. See picture  

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1 month ago
YoniL
YoniLContributor I
posted in Google Assistant and Sonos
Google Assistant/Home Not Available in your country – Let’s Get This Fixed!

I’m a proud owner of the Sonos Beam (Gen 2), and I absolutely love the sound quality and the overall experience. However, I can’t help but feel frustrated that Google Assistant/Home integration is not available in Israel. This is such a widely used feature globally, and it’s disappointing that Sonos, a leader in smart home audio, doesn’t offer support for it in my region.What’s even more frustrating is that other major brands in the smart home and audio space have no problem supporting Google Assistant here. For Sonos, a company I deeply respect, it feels like a real gap—and one that I believe could be fixed with enough community support and feedback.I know this issue isn’t limited to Israel. If you’re from another country where Google Assistant isn’t supported on Sonos, I encourage you to join this discussion. Let’s bring attention to this issue together and urge the Sonos Engineers and Product Managers to expand Google Assistant support to more regions.Sonos, your products are fantas

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YoniL
1 month ago
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