Google Assistant and Sonos

After the recent Sonos system update all voice enabled devices have failed to install or load Google Assistant.  Sonos support is blaming Google due to Gemini and Google is blaming Sonos for a very poor app link integration. Shockingly Amazon Alexa and Sonos Voice work fine but for users who have all of their home automation on Google Assistant/Google Home they are screwed again. Please resolve this issue!

It’s a bit difficult to pin down exact nature of the new problems with Google Assistant automation routines running on Sonos speakers that I reported earlier, but I’ve made some progress. It’s complicated by the fact that Google Home is in a state of flux at the moment as Google is making extensive changes that have introduced a lot of new bugs. No help from either Google or Sonos on this of course.The main item is this: now when a Google Assistant routine runs on Sonos and executes a custom command or query action that generates spoken output, it causes the routine to abort after completing the action.For example, you can have a routine with a series of actions to make device settings, or to tell you the time, the date. the weather, your schedule for the day, etc., and the routine will run just fine as long as they are standard actions or queries selected from the menu of the new automation editor. But if you insert in there a custom Google Assistant query or command not  on the menu

Hey everyone I recently upgraded my mini to Gemini and Sonos has been playing completely different song when I play it through google miniMy set up is Sonos 1 + google mini + Gemini.I will ask mini " Hey google play A song" and Google mini will respond with " Playing A song on this sonos" but what is playing on sonos is completely different song that i asked. I have tried rebooting mini and sonos . I have removed and readdded YT music and nothing works . It happens  on ALL my sonos controlled by google mini. This ONLY happens after i upgraded to Geminiis anyone having the same issue or find any solution ?Thanks 

I have a Sonos One pair in my living room with GA installed and also a Nest speaker in my bedroom that has updated to Gemini. I use an iPhone 17PM. My entire house runs on google assistant.  Almost everything that can be plugged including all my lights, switches, LED’s curtains, climate, air filter, dishwasher and teapot.  GA was being really buggy so I thought I would reset the speakers and re-add the assistant. Bad Idea.  Obviously it was before I read anything on this forum about all the issues. I spent hours and hours working on it. I finally figured out that the only way I could re-enable GA was if the speaker pair had a new name, and they were in a new “room.” Once I got it installed, however, it refused to respond to “Hey Google.” Then I tried enabling the audio indicator which I always had tuned off and BAM, now everything is working mostly ok. It still often doesn’t work perfectly, but it’s working better than before. My nest speaker in my bedroom usually can hear me, but if i

recently beginning of 2026, my sonos beam is getting "i can't connect to internet right now" error prompt voice when we try to use the google assistant.we tried to reinstall the voice assistant mutiple times, still having issue. sometimes, it worked for a while and then same error message again.after some research, people were talking gemini and sonos voice control conflicts in the same network. we remove gemini from my android phone, but the error still exist.any advice?

I am a dedicated Sonos user with a significant investment in your ecosystem, including the new Arc Ultra, Sub, and several Era 100s. While the hardware remains industry-leading, the software experience is currently fragmented for those of us in the Google ecosystem.Currently, I am forced to place Google Nest speakers right next to my Sonos speakers because the Era and Ultra lines lack Google integration. I have no interest in Alexa or Sonos Voice Control; I want the power of the best AI ecosystem available today.My message to the leadership team: Please set aside the corporate friction and technical pride. Integrate Google (and the new Gemini capabilities) into your latest hardware. Don’t force your loyal customers to choose between great sound and a great AI assistant.

It’s almost pointless to report new bugs with Google Assistant on Sonos these days, but for the benefit of those still using this combo:Google has new problems identifying which speaker to respond from if you have both Sonos and Google Home speakers in the house. The microphones are sensitive enough to pick up “Hey Google” from a couple of rooms away, but the multiple pickup is normally resolved by timing to identify the closest speaker. Lately there seems to be a new delay between Sonos and the Google servers, because now frequently a more distant Google Home speaker responds before Sonos, which belatedly chimes in with its own duplicate response. Sadly Google has never implemented alternative wake words to replace the tongue-twisting “Hey Google”, so there is no way to resolve this except to speak quietly.

Sonos really needs to figure out a way to get full Gemini or Siri integration.  I have a bunch of Sonos speakers that I’ve been mulling upgrading to new ones for a while now.  That said, no way I do it given the current limitations on using the speakers for voice assistants like Gemini.  I recognize this may or may not be Sonos’ fault, but that doesn’t mean they should not be going nuclear on figuring out how to do it.  If they aren’t able to fully integrate with systems like Gemini, I’d guess their footprint will shrink until they disappear or get bought.  Neither case is ideal as I’ve been a fan for many years, but this feels like an existential issue for them.I’m rooting for you Sonos, but need to see a solution no matter how you achieve it.

Since some time it's not possible anymore to play music by asking Google Assistant. When asking "Hey Google, play Radio 583", the answer is "I' m sorry but it isn't not possible on this device.I hope someone can help us.Regards, Florence 

I have sonos one in the kitchen and can set up google assistant.  I have move 2 and era100 but I cannot.  What is the deal?  This needs to be resolved!

As far as I can tell, the sonos app can no longer connect to Google Assistant on a modern Android phone. I've un installed, re installed all apps and connections and all that has managed to do is remove my existing Assistant connections on other existing devices.Then I realised that due to changes in Google Assistant and Gemini it is no longer possible. I'm absolutely over this crap, luckily I can process a return for the new Sonos Move (not the 2..) Sonos is a waste of time and energy, what a joke!

Hi, Google assistant worked fine till now. I tried to re connect it, it will not connect. Tried restart, unlink and link again Sonos via "works with Google". Here's a screenshot.  

So this morning all my Google Home automation routines that have a command to activate a Scene started interjecting “Ok, activating (name of scene)” when run on my Sonos speaker, but not on Google Home speakers. On the Google Home speakers the command continues to execute silently like before. This screws up the way some of the routines play out unfortunately.Compounding the problem, there seems to be a new bug with automation routines running on Sonos. When a routine with several steps is created or an existing such routine is edited, it will stop after the first 3 commands or so and exit - but only on Sonos, not when run on a Google Home speaker. Editing the routine further to drag the command order around and re-save it can cause it to start working again on Sonos.

Sinds kort reageerde mijn Sonos one niet meer op mijn vragen. Voorheen kon ik altijd vragen om radio NPO5 te spelen maar dan krijg te horen dat er een fout is opgetreden. Ook spreekt de sonos one als ik wat vraag dan weer in het Engels en dan weer in het Nederlands.  Ik heb alles gereset. Ik gebruik de Google assistent zowel in mijn telefoon ( S24 FE ) als op mijn sonos en toch blijft ze de opdrachten in het Engels uitvoeren. Ook heb ik de talen in het Nederlands gezet in Home. Voorheen ging het altijd goed maar de laatste tijd veel problemen. Ik hoop dat jullie misschien een oplossing hebben.Mvg Ad Trompert  

On my Sonos app (of course I use the last version), I don’t see “Google Assistant” for my Roam 2 in the menu “add assistant”. Alexa is listed, but not Google. Is it no more possible to use it ?(I also have a Sonos Beam, and Google is still listed on the assistant menu…)So with a Roam 2, no more Google ? Thank you. 

Please help as I am going crazy trying to sort this.Due to other issues, I had to factory restore my Sonos One but am now finding it impossible to re add Google Voice Assistant, I have relinked the account (I only have one, so no issues there) tried adding Alexa as an experimet, which does add, but does not react to voice comands, says system not online, but it definitely is,  just want to get Google back up and running, have tried everything with no luck. All I have is the message "This may take a minute. If it is taking too long, try again" and the icon just spinning away, I have no idea what to try next.Any help would be much appreciated. Kind regards Darren. 

As I'm not able to reply anymore on the other topic here's a copy paste below. This issue still exists and is there for years now with a period in between it did work without issues. Any update on this? I'm experiencing the exact same issue as described below with my Sonos One Gen1. I can say volume 30 instead of volume 3 or volume 50 instead of 5 etc.to have it work correctly but it's still a bit weird this hasn't been solved so far.Info from another topic by ​@P.Janssen“For some months now I’m experiencing an issue when asking Google Assistant to set the volume of our speakers/rooms to a desired volume. This does not work properly when asking to set the volume to either level 3, 5 or 10. The other volume levels seem to work okay though, as per below list:“Hey Google volume 0” : room volume is correctly set to 0% “Hey Google volume 1” : room volume is correctly set to 10% “Hey Google volume 2” : room volume is correctly set to 20% “Hey Google volume 3” : room volume is incorrectly set

When i say hey google play some music or a specific music, it says “Playing song name on sonos from spotify” but then it does nothing? It works completely fine from google assistant on my phone and from my google tv. But when i tell my google nest hub 2 it just says “Playing song name on sonos from spotify” without actually doing it?

As anyone who uses Google Assistant routines on Sonos knows, it was quite a while ago that Google started saying “Sorry, I don’t understand” to any action in a routine that attempts to speak a verbal output on a Sonos speaker. The bug came and went a few times, and then settled in permanently with no acknowledgement from Sonos or Google.I experimented a bit to see if there was any workaround, such as playing a standard sound effect (unfortunately Google doesn’t have any built in sound effects) or playing a pre-recorded audio file with the response (that works, but media volume is muted as long as the routine is running, so the audio isn’t very audible).If all you want is a simple verbal acknowledgement to know that the routine ran, you can add actions in the routine to increase volume and then decrease volume by the same amount. That results in Google saying “Ok” or “Got it”, and it does work on Sonos speakers.

Can I set up Google assistant on a Roam 2? Or must I use Alexa???

When trying to install Google assistant on my new sonos arc I select the installation but after selecting open assistant the spinning wheel just keeps going. Try again comes up but Judy the same thing happens  I am so over all the issue with sonos. Very disappointing 

Hi. My Sonos 1 and 5 are connected on the Google Home device list and Sonos is a linked service. Recently I cannot use Google voice commands to start any services on my Sonos devices - it just defaults to playing on the Google device I asked to perform the action. If I go into the Sonos app and play something I can then pause/volume change etc via the Google Home app no problem. Is this a Google or Sonos issue? (I’ve rebooted all my devices/router etc. unlinked/linked everything but the problem still persists)

I’m not able to get Google nest to play anything on my pair of Sonos play 1 speakers.when I try and add Google assistant in the Sonos app it doesn’t work it just pops up help info instructions on how to set it up which I’ve already done. I’m using the Sonos app on my iPad. I have installed google home and Google assistant and the Sonos app. I try setting the default speakers to the Sonos speakers in Google home for the nest device. When I ask the nest to play music it says okay and that it’s playing on the selected speakers but the speakers never play anything. I can control the speakers fine using the Sonos app by itself.Any ideas on why this doesn’t work at all? I’ve seen other people posting that it works and I’ve watched YouTube videos on how to set it up and it working for them. 

so after my third time doing this I thought I would ask…. Every time I add my sonos arc to my sonos system and then add the google assistant, it goes offline a short while later - and there is no fix other than to factory reset.  I realize that sonos are no longer supporting google on new devices as they can’t seem to play nice together, however this did work fine until I moved to my new house.  In the old house we were in due to displacement by wildfire, I only had the arc.   Google worked fine on it.  So we rebuilt after the fire and moved in 3 weeks ago and I got a bunch of new sonos stuff to fill the new house - but now, as I said, I add the arc to my system, its fine everything works.  Then I add google assistant and it goes offline - it works for a little while, not sure how long, but in the morning I come down and it's offline.  Not only offline, there is no fix for it other than to factory reset.  I added it again yesterday, didn’t add google assistant and this morning it is st

For some months now I’m experiencing an issue when asking Google Assistant to set the volume of our speakers/rooms to a desired volume. This does not work properly when asking to set the volume to either level 3, 5 or 10. The other volume levels seem to work okay though, as per below list:“Hey Google volume 0” : room volume is correctly set to 0% “Hey Google volume 1” : room volume is correctly set to 10% “Hey Google volume 2” : room volume is correctly set to 20% “Hey Google volume 3” : room volume is incorrectly set to 3% (instead of 30%) “Hey Google volume 4” : room volume is correctly set to 40% “Hey Google volume 5” : room volume is incorrectly set to 5% (instead of 50%) “Hey Google volume 6” : room volume is correctly set to 60% “Hey Google volume 7” : room volume is correctly set to 70% “Hey Google volume 8” : room volume is correctly set to 80% “Hey Google volume 9” : room volume is correctly set to 90% “Hey Google volume 10” : room volume is incorrectly set to 10% (instead of