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We’ve been using Alexa with Sonos since the Beta test and everything’s been hunky dory until last week I’ve replaced a couple of Sonos with Sonos ones and in doing so lost the hard wired link to the Mac. After a bit of faff I’ve reconnected and all seems to work from the desktop and app but sadly Alexa seems to have issues when you ask her to play radio or music she does the usual “bbc radio 2 from tunein” followed by “sorry the device is offline” I’ve tried searching for devices etc but nothing seems to work. Any advice greatfully received. Thanks

I recently bought a Sonos Beam soundbar and love the quality of sound from it. However, I have noticed the volume fluctuates quite a bit regardless of the audio source. I can be watching tennis or a movie and the volume is fine at '3' or '4' (out of '100'). Other times it needs to be at '33' or '34'. One time, the volume was at '0' (no, not muted) but sound was still clearly coming out. Anyone else having this problem? I notice it as well when we stream content via Apple TV (aka it's not just a 'cable' problem). The only way I can 'fix' this problem is by opening the app every time it happens (which is frankly too often) and zeroing out the volume by turning it all the way down and then slowly, one-by-one, using the TV remote to increase it to the desired level. I definitely had thoughts about buying additional Sonos One's to make the system true surround-sound but if I have to constantly reset/restart the volume each time I use it, it kinda turns me off from the idea of ow

I'm thinking about the Sonos sound bar and wondering if the sub is necessary. I am using the bar to enhance my Tv/TiVo/Apple TV.

I'm planning a surround sound setup based on this recommendation from the website: "Use two Sonos Amps (one for the front right and left channels, the other for the rear channels) for surround sound. The Sonos Amp drives left and right speakers, and it will create a phantom center channel when sent discrete audio for that channel." My question is about adding a 3rd AMP to power a non-Sonos, passive subwoofer. Can I connect the sub out from the 1st AMP to a 3rd AMP to power that subwoofer? Or do I need to use a non-Sonos amp for this application?

Hi, I have a Play5 stereo set-up with sub (plus a Connect). I want to be able to use all my sources through this system. Spotify TV LP-Player Can I use the following: Loewe TV coaxial output to DA-converter, RCA to Connect (TV sound). From Connect wireless to Play 5s. LP-player directly to one of the Play 5s (analogue input). Is that possible? Thanks Claus

Reading through the forum several users have reported Sonos Controller App for Android to work before on ChromeOS / Chromebooks, however, it does not any more. I would like to request official support of ChromeOS/Chromebooks through Android.

Does sound beam handle DSD format via HDMI? If yes then I think I can play SACD on my disc player outputing DSD to the TV via HDMI and then DSD onto SONOS sound bean via ARC HDMI from my TV.

So I am trying to connect my sonos beam to my projector. However the projector only has the red,white, yellow, etc outlets and the beam has the digital optical cable. I bought the adapter but I have tried every possible way to get it to work however the sonos alway says it doesn’t detect any sound coming from the “tv” (projector). The projector work as we hve our PlayStation hooked up to it and it is playing that sound but not through the speaker. What else do I try..?

We are able to inially hear the record on the TRNTBL playing over the Sonos. The problem happens when trying to switch to Pandora and back to TRNTBL. When switching back to TRNTBL with a record playing TRNTBL does not reconnect to Sonos. Sonos shows I’ve selected Line In but continues to play Pandora. I have run a ping test and verified the TRNTBL is staying connected to my WiFi. Has anyone experienced this? Can anyone help me.

I just bought a Beam and 2 Play 1 speakers. I have tinnitus and hearing loss. I bought the system so I could put speakers closer to where is it but I can't hear them over the Beam bar. Is there a way to turn up the Play speakers without turning up the Beam. I feel like I've wasted $700 as it's not any better than my tv speakers if I can't adjust speaker vu.es separately.

Since a few weeks Deezer loses the connection after about 2 minutes of a song. It doesn't matter if I use it via the Sonos app or via Alexa. Deezer support tells me they don't see the problem because it works well in their office. If Deezer doesn't realize that this is a problem, they're not working to solve it either. Has anyone from the Sonos community solved the problem - have they seen that it's been posted similarly several times...?

It is possible to have two subs in the same room on the same input?

Hi all, I'm pretty new to Sonos (borrowed and returned a pair of Play 1's) and I've been thinking about getting a Beam which will eventually become part of a surround sound set up with a Macbook/PC, an amp/hub out to a couple of Play 1's and a projector. In the meantime I want to play tunes from Spotify using e.g. the Sonos app and audio from movies (e.g. on Youtube from an iPhone, or iTunes using a Macbook Pro) using Airplay 2. Does anyone know if you can use Airplay 2 to play the audio from videos without there being a Smart TV or Apple TV or similar in the mix etc? E.g.; 1. Can I watch a video on youtube via Safari on my phone and hear the sound from the Beam? 2. Can I watch a movie or TV via iTunes, iDVD, Safari, or VLC etc on a Macbook and get the audio out of the beam (ideally in stereo) in sync with the images? Essentially, can you use Airplay 2 to treat the Beam as a Bluetooth speaker? Apologies if this has been asked before, I've not been able to find a c

Hi, since I updated my speaker with the new software yesterday (14 July 18) it stops playing music when my iPhone goes into sleep mode. It only seems to do it when I’m playing music from my phone as I had the radio on today and it worked fine for hours. It seems to be since the Sonos controller was removed from my locked screen. Any ideas? Thanks Paul

the sound on commercials is way too loud. How can this be adjusted to be consistent with the volume on the movie/programming?

Hi there, I have a TV surround setup, with a Playbase, 2 x Play:3, and a Sub, purchased last year and all of which initially (first few weeks) worked perfectly. There now seems to be something wrong with the wifi connectivity in the Playbase. I tried setting up the system again twice from scratch, with the Playbase is no longer configurable over wifi - I had to resort to connecting it directly to my network via an ethernet cable. Is there a fix for this issue? I really don't want to run ethernet cables to the 2 x Play:3's and Sub as well Regards Mick

Maybe they have been available for a while? But I only noticed when playing a podcast yesterday evening. It's been much needed and is a great help (I'm using Pocketcasts integration - don't know if it's specific to that?)

I have a customer who wants an outdoor TV with outdoor speakers. I'm thinking of using a Sonos Amp for his TV audio and extending HDMI over Cat6 to his mechanical closet where the Amp is in the dry. My question is will ARC work over an extender? The run is about 60 FT.

I have a playbar, 2 play 5s and 2 subs. How can i connect the 2nd sub to the same room ? Please help. Anxious to see if this is achievable....thanks for your time.

have play 1 and play 5 (also boost), only play 1 works with wifi. play 5 dont.... for having play 5 working I must connect the router or boost to it with ethernet. by doing this plays well... if I disconnect the cable stop working... maybe something wrong with the speaker?

Hey Can somebody tell me something about Sonos and Siri Shortcuts. Would be fine in there are options to use Sonos in the Siri Shortcuts App

I've got two separate rooms both with Playbase units connected to the TV's. Both have matching Play1's added as surrounds, and the main lounge also has the Sub added too. I have a spare Play 5 that sits in the lounge and was wondering whether I can make use of this in the lounge home theatre set-up to add even more oomph to the room? Also, is there a way of sharing the Sub on both home theatre rooms at all? I could locate the Sub in the central hallway to be equidistant to the two Playbases if that is an option. Obviously, the Sub would only be being used by one room at any one time. Any thoughts please?

If i get 2 x Sonos Play:5 speakers and only want to stream music from a phone or a computer, do I need any additional equipment like an amp?

I am building a home and am planning on having 6-8 zones, all of which will have a sonos connect. Is there a solution to provide a hard-wired controller in each zone to control sonos? I have tried iPort express but this is very unstable and has to be reset all the time especially if someone uses an android device to control the sonos in that room.

So yes, the lack of Bluetooth is a glaring issue that I think we all would like to see resolved at some point. Really limits things in a big way, but I kind of wonder if it's possible to do a work around some how. So, we can take our tablets, with the Sonos app, and run the Sonos One speakers using a number of associated apps, like Spotify, iHeart, Amazon, etc. Say you just want to watch a movie or something on your tablet, and output the sound to the speakers? If you can output the music stream via Wifi why can't Sonos or some enterprising young developer create a compatible app that will take any sound feed from your Sonos connected device and stream via Wifi the same way? Seems almost too logical and simple to me. Thoughts?