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gardendreamer
Contributor II
Jul 15, 2020 2:16 AM UTC
Answered

Search function in S2 not working in Windows

I have Amazon Music Unlimited.  When I search for music by artists either nothing or a subset of the available music is displayed.  If I go to the Amazon Music App I can see the full amount.   I would stream from my iPad but music playback from Sonos app on laptop normally is better with fewer drop outs than my iPad/iPhone.  For example, I type Bob Marley and nothing shows.

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    gardendreamerAnswer
    Contributor II
    Jul 15, 2020 11:53 PM UTC

    I appear to have found the problem.  Even though the Search field had Amazon displayed as the icon, I had to change it to My music and then change it back to Amazon.  Now the search function appears to be working for me.

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    4 replies

    John B
    Jul 15, 2020 7:14 AM UTC

    Are you sure your full subscription Amazon Music Unlimited subscription is linked to Sonos?  It may be worth removing and re-adding the Amazon Music service.  (I think you will need to use the mobile app for that.)

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    gardendreamerAuthor
    Contributor II
    Jul 15, 2020 12:14 PM UTC

    It was working last week in S2 AOK.  (And worked in S1 for years) I tried reauthorizing Amazon account last night with no improvement.  Plan to delete and recreate my Amazon linkage tonight.  

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    gardendreamerAuthorAnswer
    Contributor II
    Jul 15, 2020 11:53 PM UTC

    I appear to have found the problem.  Even though the Search field had Amazon displayed as the icon, I had to change it to My music and then change it back to Amazon.  Now the search function appears to be working for me.

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      johnridd
      Lyricist I
      Oct 18, 2020 11:05 AM UTC

      I have Amazon Music Unlimited.  When I search for music by artists either nothing or a subset of the available music is displayed.  If I go to the Amazon Music App I can see the full amount.   I would stream from my iPad but music playback from Sonos app on laptop normally is better with fewer drop outs than my iPad/iPhone.  For example, I type Bob Marley and nothing shows.

      Cheers mate ,worked for me

       

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