Answered

Hi,I have Sonos Amp controlled via Sonos S2 on macOS BigSur.I can use funtion keys for Pause/Play; Previous and Following, but I cannot use Mute; Volume + and Volume -, with this keys I can controll Mac only, not Sonos Amp.Please, have anyone some solution? Thank you

I have set a Sonos one in my house, but the phone will still connect to Sonos when i use wireless earphone sometimes even the phone doesn't connect to wifi. very weird…. :( 

Hello,I am setting up a new system and would like some advice. I will be getting a sound bar and sub and would like to add two ceiling speakers to create a 5.1 sound system. Is that possible? As the sound bar does not have speaker wire input, how do I achieve this?Regards

I have a Smart TV that I added a Playbar to,connected via optical, and later added a sonos Sub.  I now purchased and added a sonos Amp and added my wired rear speakers as surrounds.  I feel like my rear speakers are not working as solely rears.  Am I not connecting or setting up something properly?

I have (2) 130 RMS Speakers & 2 150RMS Speakers both 8 ohm. I want to connect these to the Sonos Amp in parallel. Is the Amp powerful enough to handle this load? 

I've had problems with my S15 gen 2 Connect that have gotten progressively worse.  In addition to this device, I've got 6 Play:Ones, one ethernet connected for Sonosnet, that are still running normally.   I'm running S2. First, the S15 showed up in my system and played for awhile and then would stop playing.   Tricked it back in by joining a group but went away fairly quickly.  Then it disappeared from the system altogether so I did a factory reset and added it back into my system successfully but it went back to playing only briefly before stopping.  Now it has vanished from the system again and won't progress to the flashing green point of a factory reset.  Flashes white 4 times fairly strongly with slight flickering on the 4th flash and then stutters on the 5th and very faintly has orange on the pause/play button.  Continues to cycle through like this.Okay.  Plugged the Connect into the router directly.  Now will flash green for awhile but then not.  Successfully added the Connect b

All, New to Sonos... We bought two IKEA Symfonisk speaker and got the Arc for X-mas. Have them all connected and love them. I have a vast record collection and want to be able to connect my turntable to the Sonos network. I’ve read online and it seems nearly impossible save RasberryPi and I’m not tech savvy to even attempt. I’m willing to update my turntable or try bridging (RCA to HMI) or whatever. I’m looking for suggestions, ideas, some way for me to not have to add another set of speakers. Would buying a used Connect be an option with the newer speakers-is it even compatible? I’ve read the other posts but was hoping there is something else outside dropping another $500+ on another Sonos speaker. 

I am using 2 Sonos one SL with my Apple TV HD as the audio output. My system had been working great for weeks and all of a sudden the speakers are unable to connect via the Apple TV. The speakers are working fine through my MacBook and iPhone but not Apple TV. I have reset the speakers, router and Apple TV and nothing changes. Please help! This is very frustrating and I haven’t been able to find a solution…..

After 4 years using my soundbar on my tv, today my tv remote wouldn't work to control volume. I can alter it using the Sonos app. Eventually I discovered that if I held the tv remote between 1 and 15 inches from the right lower side of the Soundbar, as you face it, the volume could be adjusted. I have tried changing the remote batteries and used another remote. Any help greatly appreciated - thx

Hi there,I have my ARC connected via eARC with my LG C9 TV. All works pretty well. Planning now to get two One SL as surround. Question is, what happens with the surrounds when the input from TV is just two channels (say DD 2.0)? Are the surrounds muted or is the ARC sending something to them (e.g. the music)?Thanks,C.

when I get home at night my system cuts out for the first 20 minutes until it syncs…  nothing new in house. just startedwhy?  how to fix it?

Det tyder ikke på at DR nyeste App - DR Lyd - kan hentes på Sonos musiktjeneste. Er der nogen der er lykkes med det

I just set up my Sonos One yesterday, and when I tried to play my first song it disconnected from wifi and hasn't reconnected. Not only that, but I tried to factory reset it by holding the infinity button while reconnecting power, but that didn't seem to work. Now, when I plug it into a power source, the little light doesn't even turn on. What should I do?

Hi,  I am planning to buy sonos in ceiling speakers and connect them to sonos amp. Can I also connect Sonos sub gen 3 to pair with these ceiling speakers using Sonos amp.Thanks in Advance 

My Sonos tube keeps buffering. WHats the problem

hello.Can anyone here advise please.Purchased a sonos Port , but my old Yamaha DSP 590 amplifier dosent have a trigger on it. Is there a workaround for solution for this please. Thanks Graham 

When I look for albums by a particular artist, I search on the artist and then select ‘Discography’. For some artists the Discography search brings up only a few albums of their albums, even though many more are available through my music streaming service (Deezer). Although I can find these other albums by making other types of search, I do not understand why the Discography search does not list them. Has anyone else experienced this? If so, is there a fix? Hope you can help.

I currently have a pair of Sonos One (2nd Gen) speakers acting as my stereo, and I’m looking to add a Rega Planar 1 Plus turntable. The Planar 1 Plus model has a phono pre-amp integrated already, but due to the wireless nature of the Sonos Ones I know I’ll likely need a Sonos Amp or Port to link the turntable in. I’m just enquiring as to what the most straightforward setup would be; I don’t want to invest in the Amp just to find I’ve missed a step and need some other component to make it work. Thanks

Hello   A Boost has a mounting keyhole screw slot on its base so it can be (vertically) mounted on a wall.  I assume it can also sit flat on a desk or shelf (horizontal).  Is either type of mounting position better than the other. I  would like to mount my Boost upside down (horizontal) at the top of a garden door opening, to improve reception on my Move, when in the garden.  Am I ok or am I missing something.  BillMR

HelloA) If you can parallel wire 3 x Sonos by Sonance 8 ohm speakers to each channel of the AMP, this gives a total impedance seem by the AMP as 2.67 ohms.B) However the following page: https://support.sonos.com/s/article/4730?language=en_US states you can only connect 2 x 8 ohm speakers per channel, this gives a total impedance seen by the AMP as 4 ohms.I don't understand if the amp can support (A) why I could not parallel connect 2 x 6 ohm Monitor Audio 180-T2 per channel - giving a total impedance seen by the amp as 3 ohms (greater than (A)).Can anyone explain this? Thanks.

Hi, I had Amazon Unlimited account which I've now ended. Everytime I now search for music and click on the songs shown I get a message that they are only available through Amazon unlimited.  I've deleted Amazon from Sonos, re-linked my account and I'm still getting this issue.  Any ideas what else to try?  

HiI have paired speakers(Symfonisk from IKEA) however one of the paired seems to drop out regularly. Any suggestions? thanks 

I used to have a group with both my products/Beam and One.  Now it says I have to have 3 products for a group?  When did that change and what is the work around? I don’t want to be forced to buy a 3rd products. I also have 3 additional ALEXA speakers,but I don’t think they can be grouped with Sonos 

Bonjour,J’ai actuellement une pièce de vie en L.La TV est reliée à un Arc + sub et 2 One pour les surround arrière.La salle à manger étant entre le Arc et les surround, on ne change rien lorsque l’on mange pour profiter d’un son englobant et stéréo.Des travaux sont prévus, je voudrais ajouter 6 Architectural dans le plafond pour remplacer les 2 One qui font le surround, 2 dans la cuisine et 2 dans la véranda.MAIS, je me pose quelques questions:Est-ce que 2 peuvent être “fusionnés” à l’installation TV ? Est-ce que si c’est le cas, le AMP peut-il envoyer du son sur les 6 enceintes en même temps sans à chaque fois devoir re fusionnés pour le home cinema ? Si non, est-ce que les 2 enceintes fusionnées avec le Home cinema ne fonctionneront qu’en mode TV et les 4 autres en mode “music”? Le tout avec un seul Sonos Amp ?Est-ce que les Archi pour les surrounds donneront un bon effet meme s’ils ne sont pas disposés juste derrière nous lorsque l’on visionne ? Est-ce que le Trueplay fonctionnera p

Hello,Is there a way to change the color of the Sonos 2 Icon on my iPhone. It is very unappealing and actually depressing (which we do not need now)  and I would like to personalize it.  Thank you