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Fair warning, lots of detail. I’m a software engineer with familiarity with networking architectures so I’ll be direct. I've recently upgraded both my router and modem, which is where issues began.Single floor apartment that’s less than 500sq feet. Three Sonos:One devices, none more than 3M and a single wall (wood framing + sheetrock) from the router, signal strengths are extremely high (-30dbm) and there’s no more than 4 of my neighbor’s networks competing on any channel (1/6/11). A few neighbors use the in between networks but they aren’t meaningfully contributing to any added signal load on 1/6/11. iPhone XS with Sonos S2 12.2.3System was originally hooked up with ‘Modem 1’ and an older Linksys 2.4 single band router. Sonos was stable, with Alexa enabled, no issues.I updated to a dual-band ASUS RT-AX86U. I reused the old SSID and password so I didn’t have to login the 9 devices on the network again, and had no issues. Sonos and Alexa both worked great.I then later updated to a new m

I have an Optoma UHD30 with a Chromecast for streaming video. On the Optoma optical out I’ve connected an HDMI cable through the Sonos Optical to HDMI adapter. The HDMI cable goes to the Sonos Beam. No sound is coming through Sonos Beam.What’s the best way of troubleshooting this? I can see red light coming out the Optoma optical out and I’ve already tried two brand new hdmi cables. Thanks.

Hi,I’m currently on Sonos version 7.1. Haven’t used my system for a while and am now wondering whether to upgrade to S1 11.2.4?System Info:Sonos Connect ZP90, digital out to HiFi system music files in iTunes library macOS El Capitan planning to upgrade to Mojave, possibly Catalina shortly. mainly using desktop controller version 7.1 as interface, iPhone (iOS 13) as remote onlyDoes anyone here think there are advantages staying at 7.1? Or is there a unanimous consensus that 11.2.4 is the better option? Many thanks for your thoughts on this... 

I am in UK. I use the BBC Sounds app to play radio shows via air play 2 on my SONOS system. I have a Play:3 grouped with a One SL. I only use the One SL to access air play - it will always be muted, so I am only really using the Play:3 for the sound. I know it sounds nuts but I couldn’t afford to upgrade my whole SONOS system just listen to the radio in my kitchen when the BBC decided to remove their shows from services like TuneIn in order to “improve my experience” and the One SL is very tinny on its own. Here’s the problem: when I start a radio program and connect it to SONOS via AirPlay the volume on the One SL and Play:3 always reset to a high level and I have to race to mute the One SL and lower the Play:3. This happens every time I make the AirPlay connection, it always resets. I have searched iOS, BBC Sounds and SONOS settings but can’t find a starting volume setting anywhere. Is there a way of avoiding this annoying habit of high initial volume over AirPlay?

Sonos update and new app installed.The new app drops connection frequently with a pair of Sonos Speakers I have and now, I am unable to play any BBC Radio stations which all played perfectly well using Amazon Alexa. A Amazon device I have works just fine.Up until five days ago I was able to use my Sonos speakers to connect via Alexa to any Radio station, which was the main reason for buying these Sonos Speakers! I’ve spent over four full days now de-registering and re-setting these devices to no avail and I am very angry.These very expensive Sonos speakers have now effectivly been rendered useless.What’s going in Sonos?

After installing the new app and boost, my system is now split in my house.  The tv area with the playbar, 3’s and base are seemingly on their own system while everything else is on a different one.  

Hi,I have Sonos Amp controlled via Sonos S2 on macOS BigSur.I can use funtion keys for Pause/Play; Previous and Following, but I cannot use Mute; Volume + and Volume -, with this keys I can controll Mac only, not Sonos Amp.Please, have anyone some solution? Thank you

I have set a Sonos one in my house, but the phone will still connect to Sonos when i use wireless earphone sometimes even the phone doesn't connect to wifi. very weird…. :( 

Hello,I am setting up a new system and would like some advice. I will be getting a sound bar and sub and would like to add two ceiling speakers to create a 5.1 sound system. Is that possible? As the sound bar does not have speaker wire input, how do I achieve this?Regards

I have a Smart TV that I added a Playbar to,connected via optical, and later added a sonos Sub.  I now purchased and added a sonos Amp and added my wired rear speakers as surrounds.  I feel like my rear speakers are not working as solely rears.  Am I not connecting or setting up something properly?

I have (2) 130 RMS Speakers & 2 150RMS Speakers both 8 ohm. I want to connect these to the Sonos Amp in parallel. Is the Amp powerful enough to handle this load? 

I've had problems with my S15 gen 2 Connect that have gotten progressively worse.  In addition to this device, I've got 6 Play:Ones, one ethernet connected for Sonosnet, that are still running normally.   I'm running S2. First, the S15 showed up in my system and played for awhile and then would stop playing.   Tricked it back in by joining a group but went away fairly quickly.  Then it disappeared from the system altogether so I did a factory reset and added it back into my system successfully but it went back to playing only briefly before stopping.  Now it has vanished from the system again and won't progress to the flashing green point of a factory reset.  Flashes white 4 times fairly strongly with slight flickering on the 4th flash and then stutters on the 5th and very faintly has orange on the pause/play button.  Continues to cycle through like this.Okay.  Plugged the Connect into the router directly.  Now will flash green for awhile but then not.  Successfully added the Connect b

All, New to Sonos... We bought two IKEA Symfonisk speaker and got the Arc for X-mas. Have them all connected and love them. I have a vast record collection and want to be able to connect my turntable to the Sonos network. I’ve read online and it seems nearly impossible save RasberryPi and I’m not tech savvy to even attempt. I’m willing to update my turntable or try bridging (RCA to HMI) or whatever. I’m looking for suggestions, ideas, some way for me to not have to add another set of speakers. Would buying a used Connect be an option with the newer speakers-is it even compatible? I’ve read the other posts but was hoping there is something else outside dropping another $500+ on another Sonos speaker. 

I am using 2 Sonos one SL with my Apple TV HD as the audio output. My system had been working great for weeks and all of a sudden the speakers are unable to connect via the Apple TV. The speakers are working fine through my MacBook and iPhone but not Apple TV. I have reset the speakers, router and Apple TV and nothing changes. Please help! This is very frustrating and I haven’t been able to find a solution…..

After 4 years using my soundbar on my tv, today my tv remote wouldn't work to control volume. I can alter it using the Sonos app. Eventually I discovered that if I held the tv remote between 1 and 15 inches from the right lower side of the Soundbar, as you face it, the volume could be adjusted. I have tried changing the remote batteries and used another remote. Any help greatly appreciated - thx

Hi there,I have my ARC connected via eARC with my LG C9 TV. All works pretty well. Planning now to get two One SL as surround. Question is, what happens with the surrounds when the input from TV is just two channels (say DD 2.0)? Are the surrounds muted or is the ARC sending something to them (e.g. the music)?Thanks,C.

when I get home at night my system cuts out for the first 20 minutes until it syncs…  nothing new in house. just startedwhy?  how to fix it?

Det tyder ikke på at DR nyeste App - DR Lyd - kan hentes på Sonos musiktjeneste. Er der nogen der er lykkes med det

I just set up my Sonos One yesterday, and when I tried to play my first song it disconnected from wifi and hasn't reconnected. Not only that, but I tried to factory reset it by holding the infinity button while reconnecting power, but that didn't seem to work. Now, when I plug it into a power source, the little light doesn't even turn on. What should I do?

Hi,  I am planning to buy sonos in ceiling speakers and connect them to sonos amp. Can I also connect Sonos sub gen 3 to pair with these ceiling speakers using Sonos amp.Thanks in Advance 

My Sonos tube keeps buffering. WHats the problem

hello.Can anyone here advise please.Purchased a sonos Port , but my old Yamaha DSP 590 amplifier dosent have a trigger on it. Is there a workaround for solution for this please. Thanks Graham 

When I look for albums by a particular artist, I search on the artist and then select ‘Discography’. For some artists the Discography search brings up only a few albums of their albums, even though many more are available through my music streaming service (Deezer). Although I can find these other albums by making other types of search, I do not understand why the Discography search does not list them. Has anyone else experienced this? If so, is there a fix? Hope you can help.

I currently have a pair of Sonos One (2nd Gen) speakers acting as my stereo, and I’m looking to add a Rega Planar 1 Plus turntable. The Planar 1 Plus model has a phono pre-amp integrated already, but due to the wireless nature of the Sonos Ones I know I’ll likely need a Sonos Amp or Port to link the turntable in. I’m just enquiring as to what the most straightforward setup would be; I don’t want to invest in the Amp just to find I’ve missed a step and need some other component to make it work. Thanks

Hello   A Boost has a mounting keyhole screw slot on its base so it can be (vertically) mounted on a wall.  I assume it can also sit flat on a desk or shelf (horizontal).  Is either type of mounting position better than the other. I  would like to mount my Boost upside down (horizontal) at the top of a garden door opening, to improve reception on my Move, when in the garden.  Am I ok or am I missing something.  BillMR