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justin9858
Contributor I
Mar 7, 2021 1:40 PM UTC
Answered

HDMI-ARC issue with Sonos AMP

I have several Sonos AMPs that work perfectly fine on several TVs.   But this one TV is driving me crazy!   I have all the TV settings correct (or at least match my other working setups in the house).   It’s a slightly older Samsung TV (2015-2106), so that might be part of the problem, but when I turn the TV on there is no sound.   I have to go into the Sonos app and manually tell that room to play TV and then it works fine.  
 

Why do I have to manually select TV inside the Sonos app to make it work?  While it technically works, I can’t require guests and other family members go to an app to get sound.  Is it just an old TV with a less advanced version of ARC that isn’t auto detecting and sending?

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John BAnswer
Mar 7, 2021 1:46 PM UTC

In the Amp settings is TV Autoplay enabled?

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2 replies

John BAnswer
Mar 7, 2021 1:46 PM UTC

In the Amp settings is TV Autoplay enabled?

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justin9858Author
Contributor I
Mar 7, 2021 2:03 PM UTC

It was not… I assume that will fix things for sure.   Weird that it defaulted to off when my other 3 setups did not.   Oh well!   Thanks for the quick response!

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