Portable speakers

I have a sonos roam and a nintendo switch. For several days I was able to connect and play audio over bluetooth from the switch with zero issues, but out of the blue today the sonos will connect to the switch, play the "paired" chime sound, and will not play any further sounds as long as it continues to be paired.I can pair other bluetooth audio devices to the switch and have them play audio without issue, and I can pair the roam to a laptop and my phone over bt to play audio without issue.So far I've tried:restarting the switch restarting the roam everything described here manually unpairing the roam from all other devices manually unpairing the roam from the switch, then re-pairing factory-resetting the roam validating that the switch is not in need of any updates (it's not, and there have been no updates since Jan 19th) changing volume from both the switch quick settings and on the sonos itself (the sonos will make pinging noises as I increase or decrease the volume on the device, b

When turning on my Sonos Roam, it will often require me to set up again in the S2 app. For example, it was working fine yesterday, but when I turned it on today, the indicator light first flashed white, then flashed orange/white, and then blinked green. This also happened yesterday. Not sure why it's resetting itself, so I'm wondering if someone could help.

Hi,I’m starting to getting really desperate here.I have a house full of sonos speakers, mainly Play:1 and One’s. For example you have the living room with a stereo pair of Play:1’s, on my desk there are 2 One’s in stereopair, and in the kitchen there is a Play:3. Every Sonosproduct I have is wireless connected, and connected to a professional Wifi-system. That last part is my actual job. I install professional wifinetworks. But to be honest, I never experienced that much issues with sonos, at any client, with the same wifi-hardware. Everything is Ubiquiti Unifi. I can garantee that every speakers has its own access point withing max 3-4 metres, and the connection is perfect. The problem I have is that some speakers suddenly start, and stop playing. I haven’t been able to have them all play the same playlist. Sometimes it works to combine living room and kitchen. When I group more then 2 groups it never works. Very frustrating. So after half a year of trial and error, I can honestly say

I’ve had my Roam speaker for a few months and worked fine with no issues. This morning it won’t turn on. I wonder if it needs charging so I plug in using the lead that I got with the speaker and has always worked fine.When plugging in the orange light appears but after 3-4 seconds it turns off. The speaker will not turn on. It’s been plugged in for a few hours now and still nothing.I’ve tried doing the reset (power + play button) and nothing. I always use this lead, same plug, same socket even as I only listen to it in my office at home. Any ideas?

Hi allI recently purchased a Sonos roam. I’m an avid lover of the Sonos product and have a few around the house actually most rooms ! I purchased the roam to enable me whilst being away to listen to high-quality music. On my first trip away I attempted to Bluetooth to the Rome but found that the hotel accommodation I was staying in did not support the Wi-Fi at 2.4 GHz and numerous attempts with sonos support online unfortunately I was unable to modify the Wi-Fi system at my accommodation or connect.  I plan on travelling to the states in July 2022, this year and I’m concerned that if I take the Roam with me I will be unable to connect to 2.4ghz Wi-Fi in the accommodation that we stay at therefore unable to connect the Roam?Q. Is this going to be an issue or have others experienced this and do I need to purchase another portable music device or similar for ease of being able to listen to my favourite music whilst travelling cheers Rob 

Good evening,It is normal for the speaker Sonos Move that the battery drains quickly, even though I turn off the speaker itself by press and hold the power button for about five seconds?Thanks for the reply.

Hello,Love Sonos. The Move was my gateway drug. Recently I’ve noticed the sound suddenly changes - it’s hard to describe but it suddenly sounds muffled and strange, loses a lot of treble and bass, the mid range frequencies seem amplified, almost as if one of those cheesy equalisers like “listening to music in a barrel underwater” has been turned on. I’ve isolated it to something to do with auto trueplay, I think. With auto trueplay off, the sound remains the same, somewhat flat, but stable. Turn auto trueplay on, move the Move, sounds fine for a minute or two then suddenly changes. It’s as if auto trueplay is kicking in, and then getting it awfully wrong. Didn’t happen before, was always amazed by how well the trueplay seemed to work (hence why I’m not satisfied with listening to it off). Problem persists despite reset, different places, indoors outdoors, background noise or not, different music sources. Listening on wifi. Support said nothing showed up on diagnostics…if I submit diagn

My roam doesn’t make any sound at all. No sound when playing a song and no system sounds. Same issue in both connect and bluetooth. Any idea?

Hi,Since I got the Move two days ago, it keeps disappearing from the Sonos App, despite still being connected to internet.I come down in the morning and usually issue a voice command to the device, at which point it turns on some lights, and reads news from Internet and so on.This works perfectly so network and internet are clearly up.  My Sonos Beam connects via ethernet and my Sonos One connects via wifi; both NEVER drop off the app. However, its missing from Sonos app and the only way to get it back is Support > Find missing productsIt then tells me to power cycle the device, at which point I pressed the Wifi/BT button this morning and it then found it. Diagnostic 171706765

Consistent problems with the Roam after using two devices swapped with Costco.   No problems bringing onto existing, problem free, complex SONOS network with an extensive Plume configuration for WiFi (really get 100Mbs/20Mbs all through house).   Current SONOS app at 14.0.2.At 100% charge. Flashes yellow/white. Playback plays half second of stream repeatedly a second apart. White / Amber flashing status. Same symptom on bluetooth. Setup on Google for voice … problem with/without Doesn’t matter if Trueplay is enabed or disabled. Have done a repower and factory reset with no resolution.With repeating issue on two Roams, and similar symptom whether WiFi or bluetooth,  would appear to either be defective hardware or firmware as not wireless data transport.    SONOS will RMA a new device, will share how it goes.

I’ve seen a few posts here and elsewhere about the so-called “Machine Gun” or “Jackhammer” glitch, usually related to the Beam (Gen 2). As well as being a long-time member here, I am also a member of various related Facebook groups. For the benefit of others, I would like to inform the community that the glitch has been discussed at least once in relation to an Arc, and I also experienced the same fault in a Roam. In my case the problem took a few months to work through with tech support, because unlike the mains powered devices, the Roam only exhibited the sound for a few seconds before it fell offline. My Roam also exhibited a power retention problem with the battery that was either related or unrelated, so it has been replaced under warranty for another reason.Anyway, if you are experiencing this glitch and cannot explain it to anyone, this YouTube video helped me put a name to the problem.

Hello Everyone Does anyone know what is the exactly output (watts) of the speaker range of Sonos Move , Sonos One , Five or ARC , if yes please share and if no why Sonos don't share this to anyone , as many other brands do that.  Thanks 

My Roam won’t play when connected to Wi-Fi.  It played once when I first set it up but now it (for lack of a better way to describe it) skips while playing music.  Another interesting behavior is that when I try to increase the volume it sets itself back to a set volume, e.g. its at 15 and when I try to go to 30 it pops back to 15.  Volume limiting is off..  I have reset it several times and re-paired it to no avail. BUT - bluetooth works…. 

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I have Roam which is stuck with a white light on the top next to the mic logo. It’s completely unresponsive, not showing up as available in the Sonos app, not available via airplay or bluetooth.I’ve held the button in for more than 5 seconds, no change. If I plug it in, the orange light shows on the side. I didn’t really want to reset it but I tried the steps to do that as a last resort and still no good. Do I just have to wait for the battery to run out?

The Roam cuts in and out for no reason.  Pause a tune or select another in iTunes, and the Roam cuts out, and the indicator flashes white and orange.  I have factory reset four times, and it has had no impact.  I have the same issue with BlueTooth.  I wish I had not purchased this—too much hassle.  Sounds great when it plays, but it’s a challenge to get this temperamental bit of kit to work.  Please advise how to address this or how to return it.  My first Sonos product ever, and I wanted to upgrade my whole sound system. I do not have confidence that you are the solution for me.   Worst experience ever.Anyone know how to fix this?

Hi all. I have a system consisting of 2 Move, 1 Roam, 1 Five, 1 Amp, 3 Play:1  in our house. One of the Play:1’s are connected to the router to make sure I can use a separate Sonos network. The Roam and 2 Move’s are connected (I think and hope, can I confirm each Move and the Roams WiFi connection in the app?)  to the same Wifi as the wired Play:1. There is a WiFi extender in the house. When grouping I get this very annoying message “some Sonos-products are using the WiFi through an extender… To guarantee that all units work together make sure to connect one Sonos-product with network cable directly into the router” (which I have already). I guess that the problem is that Move and Roam does not work on Sonos-Net but on Wifi, how do I then get rid of this message and make sure that all speakers are connected to the right WiFi (the extended network has a different name, Slottet_EXT). See pics below of message (in Swedish) and the system setup. Please let me know if I can supply any addit

I’ve just bought a Sonos Roam for my trip to South America hoping to get a good experience “roaming” around with this device. Unfortunately this device seems to be broken, and the experience hasn’t been great.The main indicator is that the top status light keeps changing from white to ~orange/yellow. When I try to play a song the volume keeps resetting to ¼ of the volume, and every time this happens the songs gets played for half a second (or less) and then it’s dead silence for a second. I’ve been able to have it play music after combining some clicks between the play and mic buttons and suddenly and randomly it just works for a while until you change the songs or album. I’ve tried to factory reset it, create a new Sonos system, update the firmware using the Android app, the MacOS app, and nothing. It just doesn’t work. This is very annoying as I am far from home and cannot go back to the store and return it. Any help is appreciated.

Hello,I bought a a month ago a Sonos Roam and for a week it started to turn off by itself while I'm listening to music. It's very annoying and I don't understand why.… Can you help me?  Thanks, Donatien

Hello all!i bought ARC + SUB + 2x ONE SL and they works as surround system.Few months ago i added to my system 2x Sonos Move. I’m not able to configure them as an entire sound system. i would like to watch tv (using Move so that i can take them on my sofa) or listen music in all the living room. I’m fighting with the app, removing/adding rooms, no way!someone with my same setup?best regards 

My Move stopped showing up in the app when I replaced my cable modem/router. Once I figured out that I needed to connect to the new home network I was able to go on to the next steps on my iphone. It told me to connect to the Sonos wifi instead of my home network which I did. I then added the Move on the Sonos wifi network and reconnected to  my home wifi.Now it shows up as Portable on my iphone but it can’t access my music library (says it can’t connect to my network drive) It does work for spotify.Not only that but Portable is now the only speaker that shows up on my iphone sonos app. On my computer app the Portable doesn’t show up but all the other speakers work fine and can access my network drive.

Hello all, I recently got a Sonos Roam and have been disappointed that it has had constant connectivity problems. Often times it fails to connect, other times it says it’s connected and no sound comes out, other times while connected just tiny little bursts of sound come out of it, and sometimes it works properly. There seems to be no rhyme or reason to why it works sometimes but most often not. In any case, it’s far from the easy connection of other Sonos products that I was expecting. Has anyone else had this issue? Any tips on how to resolve it? Thanks in advance,Todd

I love the Roam and I use it as a space saving desktop computer speaker with a bluetooth connection. I’ve noticed if used for prolonged periods of times sometimes the bluetooth cuts out and becomes unresponsive. I have to turn it off and restart the Roam a few times to be able to reconnect. Despite the blue light being on for bluetooth mode neither my computer or phone can connect to it. It’s like it’s frozen maybe. I called support today and they said it might be related to overcharging and heat while on the Qi charger and they want me to remove it from the charger when full. That’s somewhat annoying to keep track of. Seems like this should be a firmware or engineering issue. I really hope the bluetooth ends up being more reliable. Otherwise, it’s a great speaker.

Hi folks, This is a rant. It used to be and still is the case with Microsoft. It become a joke: to solve a problem , press “CTRL+ALT+DELETE”SONOS moved that to another level: “Reboot your router”.  Any issue, reboot the router.You have all sort if devices connected at home and working fine, but to let your SONOS work you have to reboot the router. Am I the only one for which this doesn’t make sense?Regards,Nicola 

Hello!I got a Roam, but unfortunately it doesn't really let me use it.I have the problem that I could set up the Roam, but after it was asleep, it is no longer displayed in the app. I can play recently selected music but it does not show up.I'm pretty sure the problem is with my Aruba AP (Aruba 505). However, I have already done all the settings that support gave me (broadcast filtering disabled, service IDs added).Do you guys have any tips on what I could do?Thanks and a happy new year!