I have a sonos roam and a nintendo switch. For several days I was able to connect and play audio over bluetooth from the switch with zero issues, but out of the blue today the sonos will connect to the switch, play the "paired" chime sound, and will not play any further sounds as long as it continues to be paired.
I can pair other bluetooth audio devices to the switch and have them play audio without issue, and I can pair the roam to a laptop and my phone over bt to play audio without issue.
So far I've tried:
- restarting the switch
- restarting the roam
- everything described here
- manually unpairing the roam from all other devices
- manually unpairing the roam from the switch, then re-pairing
- factory-resetting the roam
- validating that the switch is not in need of any updates (it's not, and there have been no updates since Jan 19th)
- changing volume from both the switch quick settings and on the sonos itself (the sonos will make pinging noises as I increase or decrease the volume on the device, but still does not play any audio from the switch)
- disconnecting the switch from all wifi
- disconnecting all but one controller from the switch
Regardless of what I attempt, I keep getting the same behavior. The sonos pairs and connects, then fails to play any bluetooth audio while connected to the switch.
This is particularly frustrating since the roam was working on all platforms with zero problems just yesterday.
Has anybody run into this problem before, either with the switch or another device connected to the roam? Did you manage to solve it?
