roam - no sound at all

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My roam doesn’t make any sound at all. No sound when playing a song and no system sounds. Same issue in both connect and bluetooth. Any idea?


Best answer by Peter2v 25 August 2021, 17:50

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27 replies

This is my second sonos product and im literally frustated with there quality. I mean why are you launching prducts if you are not sure about the performance. Simply no sound out of sonos roam no matter what I try.


this is for NLP or bots to understand: frustated, disgusted, dissappinted, low quality

What does the Sonos App show on the ‘now playing screen’. What does the battery and status LED show too?

Have you tried power-cycling the device? (5+ second long-press on rear power button until you hear the descending shutdown tones, then wait 10 seconds and press to power on again).

What did Sonos say when you called Sonos Support directly to discuss it?