Get help with your Sonos Roam, and Sonos Move
Recently active
There are several posts on here about exactly the same thing - all misteriously ticked as ‘answered’ by the admins, yet like the others who posted, I have tried absolutely every recommendation suggested and nothing works. The only sign of life is an orange light when plugged in to charge via USB-C. and yes, I have left it over an hour charging, and yes, with a 15w charger, and yes, i have pressed the power button for 5 seconds, 10 seconds, 30 seconds and yes, i have combined that with pressing the play/pause button. But like others, I still have a speaker that is only 2 years old which is now a defective brick. I bought the speaker directly from Sonos so I am not holding my hopes up at getting anything other than a 30% off voucher, which quite frankly doesn’t cut it for a problem that seems to be widespread. Suggestions welcome!
È possibile usare adattatore cavo ottico per collegare Move2 al tv Samsung del 2024 Moderator edit:Google Translate-You can use optical cable adapter to connect Move2 to 2024 Samsung TV
I bough a roam because of the Bluetooth connectivity but I can seem to connect the roam to the turn table when I press the pair on both ends it doesn’t seem to connect what am I doing wrong ??
My Sonos Roam appears its connected and playing with the little volume thingys moving like the other 3 speakers, however there is no sound coming out. I have reset the Roam. Same problem. Every now and then it will start playing but when I try it again the next day it wont play. Also somtimes if I turn off some other speakers the Roam will play. If I switch back it stops playing. I am using an Asus mesh wifi system.Any suggestions welcome.
When connected to the Roam via Bluetooth, how can you see what the battery % level is? Before this terrible update you could use the Sonos app, but now it won’t connect to the Roam unless there is a WiFi connection. Even then, I can’t see the battery % level. Any advice welcome.
I have been shipped 3 Move refurbished units in a row that will not power on. No lights whatsoever. Anyone else experiencing this or have a solution? I’ve plugged them in for 24 hours and still nothing.
I went camping and used my move for it’s awesome portability and bluetooth ability. Upon return, not only could i not reconnect it to my home network, i’ve had to delete accounts, hard reset my move and ray, and i’m not only unable to get them to work-- but i have zero bluetooth capability on my move. I don’t know if i pushed a secret sequence of buttons on the back, but it’s kaput. I can’t get my network back and can’t even use bluetooth. help, please.
Tengo hace un mes el MOVE 2 y de un día a otro dejó de cargar tanto en su base de carga, como con el cable USB-C. Ciertamente en la aplicación aparece que está cargando, pero queda en 0% la batería. ¿A alguien le ha pasado?Agradecido de sus comentarios. Moderator Edit: Google Translate- I've had the MOVE 2 for a month and from one day to the next it stopped charging both in its charging base and with the USB-C cable. Certainly in the application it appears that it is charging, but the battery remains at 0%. Has it happened to anyone?Grateful for your comments.
I purchased a new Roam 2 last week; connected it at home and it worked fine. Brought it with me to Berlin, connected it in my hotel and worked fine for several hours. Returned later in the evening and now there is a steady orange blinking light. The Roam 2 is not on the system I set up and can’t be located. I have tried to do a factory reset, but it will not turn off. I've held the power on/off button for 5, 7, 30 and more than 60 seconds. It still blinks orange. It’s disconnected from any power. Still blinks orange. Cannot fathom how to turn iii off, it doesn’t play, responds to no other attempt with any buttons. It just blinks. Slowly mocking me. Using Sonos branded charger/usb connector. What gives? Very disappointing as looks like no music for rest of this 3 week trip. ANY IDEAS????
(There are a few topics on this issue that aren’t terribly old, but they have been closed for further commenting)I have several Sonos One speakers, one Sonos Move. they are all operating on WiFi. The router, a Netgear Orbi RBR850, which is 10-15 feet away, at the most, from the speakers.When streaming music, for example from Spotify, if I manually change the channel or the song, the Sonos Move will go quiet or a bit, eventually it comes back.From the past comments, I can see there is some underlying problem -- I have heard people mention various routers as being the issue, which I cast doubt on, simply due to the variety of routers mentioned, and in particular mine can cover 5000 sq ft.A possible clue is that sometimes the other speakers will briefly demonstrate the same behavior, that is the Sonos One speakers -- but they seem to recover more quickly. Predominantly it’s the Sonos Move that has problems.I have MacOS Monterey 12.x (up to date) and the Sonos controller is up to date b
Does the device need a period to charge before using?
I bought a Sonos Move due to add it to my system and having a portable speaker.After a good job period it stop to working and Sonos replace it with a refurbished one.Now also the second move stop working.if I attached it to the power the orange led blink for a couple of minutes than it turn off.I tried everything but it is impossible to turn on the speaker…Any help?
My roam started has melted at the back charge plug which has fallen apart now , it’s only just over a year old is this going to be warranted or will I have to go to consumer rights ?
I have 2 move speakers. I can get only one connected to wi-fi. I am able to get both connected with Bluetooth. I would like to accomplish a stereo pair, but have limited skills when it comes to wi-fi.
Move is connected to my system, but comes up as «not registrerd, I push Register, it acknowledges that it is connected, but still comes up as « not registrered» ???
