Get help with your Sonos Roam, and Sonos Move
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Hi all. Recently my Move 2 takes about 90 secs for trueplay to kick in and it seems to be drastically altering the sound everytime it kicks in subsequently after this. I know it has active trueplay however the speaker is in the same location and will go significantly louder everytime it trueplays. Anyone else having this issue? It never used to do it and was perfect before.I have not done a factory reset as yet ThanksAdey
This could not be a simpler scenario that I’ve ran into massive problems trying to solve. I have a Sonos Move (gen 1) pair set up on my home wireless. Everything works great.I want to connect that pair to a new network. Both wireless networks are active, so I want to temporarily switch them. I want to “tell” the two moves to reconnect to the new network. I want to do this without factory resetting the two Moves.I have my phone and it’s connected to my new network. What do I do?
I tried multiple times now to connect my 2 seperate Roams to the S2 app but cannot see them in the app. I have reinstalled factory settings on both. I have eloaded/re-installed the S2 app. I have pressed the power button as described in the support but nothing works. Pls support!
Just bought a move (2nd hand). Never been used, sellers information. The speaker will not charge. Keep switching between fast twinkling red light and slower orange lights. Any idea? Anyone?
Has anyone experienced their Sonos Move making a clicking sound?
Hi,I want a speaker setup for my smaller living room, where i want to have an Era 100 or the Beam/ray and connect a roam 2 with it. Most of the time they would be playing music side-by-side but i’d like to pick up the roam and take it with me to the bathroom or balcony or wherever. I hear online that there would be a delay when both playing. Would this be the case or are they perfectly compatible? It’s not the newest TV but also not old. It has smart play, but i mostly use it with my apple TV. I usually play songs on youtube or watch netflix. If i connect everything to my apple TV and use it through WIFI is the delay going to be noticable? Also, perhaps the solution would be that normally only the Era is running and only when i want to move i turn the Roam 2 on and take it with me? I would really appreciate some assistance.
I would like to purchase a bluetooth pickup for my acoustic guitar and stream it to my Sonos Roam. Has anyone done this?
iOS App. Latest app. Latest firmware.The Roam is a portable device meant to be taken away from one’s home network.So- while on Bluetooth only, one would like to monitor the battery level of one’s battery powered device.The old app could do this. Every other BT speaker I’ve ever encountered can do this.The Roam. Cannot.Please add back this basic feature.The Roam has been out since March 2021 and it had this capability until the new app was released. In May 2024 with the release of the new app it lost this capability and it’s been well over a year and has yet to be restored. Embarrassing for Sonos, really…And please don’t respond with “you can use a voice assistant” or “because of the way our system uses BT it won’t work” because it used to be there, so just put it back, please?
How do I check my Roam 2 battery level when not connected to a network and only using Bluetooth? Thanks in advance
Can someone help me reconnect my Roam? After switching internet provides, I haven’t been able to connect my speaker to Spotify. I have restarted and deleted the app. I have turned off the speaker, unselected it from bluetooth. I have restarted and restarted until I am now on this community asking for help.
Airfoil on my Mac still connects to my Move 2, but the latter does not play any sound. Is this a known issue? (Firmware?) Can I do anything about it? Other sources get played normally.
I have an issue with my Move 2 when listening to audio from my Apple TV 4K. The issue is a loud pop or click sound that occurs randomly and inconsistently. I was originally told by Sonos technical support to restart my Move 2 which helps for awhile. This issue is getting worse requiring more Move 2 restarts. I was later told by Sonos Technical support that playing audio from Apple TV is not supported on Move 2. Is this indeed the case?
Overall, I'm happy with this portable speaker. It's mainly kept in my bedroom, though I also take it to the kitchen or to another room when I'm working. It's also come with me to several parties, where we've enjoyed it until the battery ran out, which, as you can imagine, is nowhere near the advertised 24 hours. However, I have to say it performed admirably.At maximum volume almost constantly, it died after 7 hours. It's true that I had TruePlay enabled; perhaps without it, it would have lasted a bit longer. With occasional daily use, it lasts more than a week. It's much better with the "battery saver" setting enabled; this way, it only activates when you press the power button. Otherwise, many times when I used the Sonos app with the Arc in the living room, the speaker would turn on and stay on. Although some people might prefer this behavior, or others might keep it plugged into the charger all the time. I usually keep mine unplugged.From the first time I used it, I was pleasantly su
Is my SONOS ROAM dead if I have a steady red light at the bottom of the product when plugged for charging? Light goes away when I disconnect the power cord. I have tried a reset but it doesn’t help
Received my Sonos move 2 yesterday. It does not charge when sitting in the base. It does charge when I plug in a C charger plug. I made sure the two prongs on the base are making contact with the speaker, and it still does not charge. Has anybody else out there had issues with the charging base?
i get steady rec light on roam when plugged in. it does not respond to any buttons for reset or power off. When off charger get no light and definitely doesn’t respond. it’s failed off my system toi
Every other time there’s an update to the app, my Roam won’t create a stereo pair. I’ve had them for a a long time and used them a lot as a stereo pair. For whatever reason when I have to update the app, they won’t work until there’s another update to the app. Then, they work again until there’s another update to the app. It’s really frustrating because I use them all the time. Multiple times I’ve tried factory resets on both speakers, deleted the app from my phone and created a new system. My 2 Roam just won’t create a stereo pair right now. Hopefully it will get fixed again with the next app update.
Har andre oplevet af deres Sonos Roam pludseligt ikke vil tænde, trods den oplader som den skal?
There's no more EQ option in the app where we can control loudness , bass and treble. Is it after update of app?
Hola, tengo un Sonos Roam. desde hace una semana no se enciende. Lo pongo a cargar y se enciende la luz naranja fija pero si lo desconecto de la alimentación se apaga. Tanto enchufado a la carga, como sin estar cargandose, el altavoz no se enciende. Que puedo hacer?? Moderator Edit: Translation by Google Translate- Hi, I have a Sonos Roam. It hasn't turned on for a week. I charge it and the orange light comes on solid, but if I unplug it from the power outlet, it turns off. Whether it's plugged into the charger or not, the speaker won't turn on. What can I do?
I’ve been charging my Sonos move with a USB and the main charger it came with for 5 hours each and it does not switch on regardless of what I do. Whilst it is charging, the battery symbol at the front constantly flashes. I’ve tried to hold the power button but the light at the top just flashes white and switches off again. Really wondering what’s happened and would love some help, feel like I’ve tried everything..
QUESTION 1: Why doesn’t MOVE 2 have TV Dialog Adjustment like other speakers? I sent my son off to college with a MOVE 2. He thinks Sonos clunky. I’m trying to show him it’s user friendly. His TV has Bluetooth connectivity so he connected the MOVE 2 to it. But, TV sound is delayed. He says- dad, I told you. Sonos isn’t user friendly. No, he doesn’t want a big soundbar or subwoofer for his room. He wants his MOVE 2 to work. QUESTION 2: why doesn’t MOVE 2 have a battery management and bypass feature to avoid wrecking the battery if it’s plugged in 99% of the time?
I have 2 x Generation 1 Sonos Roams. One white and one black.I changed my WiFi Router a month ago and had to reconnect all my Sonos kit.For some reason I have never been able to reconnect the Black Roam to my WiFi. The White Roam works fine.I noticed that the "Find Missing Speakers" tool has disappeared from the App, and when I used "Add New Speakers" feature it doesn't find my Black Roam.I can still use it as a Bluetooth speaker and I can transfer music across from any home speaker to the black Roam as per the switch feature. I suspect my black Roam is missing an essential update because I know in past the Speakers have gone missing when they aren't updated. However since I have a new Router I am unable to update the Roam speaker. Help?
I plug the roam device in and a orange light turns on then after a few seconds it turns off cant seem to set the device up either
I have a country home, where I travel to every month. I recently bought a Move 2 and want to switch the wifi networks between those 2 places continously without forgetting / having to reconfigure the other. Is that possible?
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