Hola buenas tardes. Acabo de comprar una sonos Roam 2 y al querer entrar a la aplicación. Y al iniciar sesión solo.me deja en el.primer paso donde pregunta que deseas enlazar. Altavoz , auriculares o otro producto , al seleccionar altavoz no pasa a la siguiente pantalla , alguien me podría orientar como hacer para que avance al siguiente paso.
Aplicacion sonos
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Translation from Spanish:
Hello, good afternoon. I just bought a sonos Roam 2 and when I want to enter the application. And when you log in alone, it leaves me in the first step where it asks what you want to link. Speaker, headphones or other product, when selecting speaker does not go to the next screen, someone could guide me how to do so that I can proceed to the next step.
Response:
You’ve not told us where your controller is installed, or what OS is running on that device. I would recommend that you call Sonos Support to discuss it.
When you speak directly to the Support staff, they have tools at their disposal that will allow them to give you advice specific to your network and Sonos system.
Translation:
No nos ha dicho dónde está instalado su controlador, o qué sistema operativo se está ejecutando en ese dispositivo. Te recomiendo que llames a Sonos Support para discutirlo.
Cuando hablas directamente con el personal de soporte, tienen herramientas a su disposición que les permitirán darte consejos específicos para tu red y sistema Sonos.
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