Get help with your Sonos Roam, and Sonos Move
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My Sonos Move fails to connect to a Bluetooth device (Epson projector). It will find the projector but fail to connect every time. I have a Bose Bluetooth speaker that successfully connects every time so I can rule out the projector as the problem. Suggestions? This is frustrating and I'm contemplating returning this speaker.
My Move is dead! Completely unresponsive. No lights, led’s or anything. I’ve tried manual rebooting with no joy. I’ve tried charging overnight but n cradle and via USB, nothing works. Pressing and holding buttons for 5, 10, 30 seconds still no joy. any help appreciated, I’ve had it for just over 3 years and warranty has run out!
Is there a way to browse and edit what devices are paired with my Sonos Roam in the Sonos app? I’d like to remove a connection so it will no longer default to connecting to it.
No doubt this type of issue has been raised before, I’m “new” here and still attempting to find my way around, so please forgive in advance.I have a really frustrating reoccurring problem with my Roam in that it just suddenly disconnects (today it disconnected 4 times in the space of 90 minutes).I then attempt to reconnect (firstly via iTunes / airplay) and then in the Sonos app. I’m then met with a blank screen / can’t find your product etc with my Roam sitting no more than an inch away from me (I’ve stopped what I’m doing in an attempt to get the music going again).Eventually after many attempts, taking 20 minutes or so, I reconnect after force closing all apps, going in to Sonos, doing the “finding your appliance”, found it but can’t connect so switch it off etc…..But….during all of this and when trying to reconnect Roam to airplay I can easily connect to my Ray / SL setup that I have in the “man cave”…but Roam is nowhere to be found (Ray is in another room in the house at least 6 -
I use a Roam to connect one bluetooth turntable to the Roam and them my older Sonos System. Now I'm wanting to do the same but with two turntables and a mixer using a standalone Bluetooth Audio Adapter (like this one). How can I get the Roam to connect to the BT Adapter without an interface. Can I do something special in the iOS app? Something else?
Hello Sorry for my bad english.I have a big issue with one of my roam.The battery is full, the light is orange above the roam but impossible to turn the roam on.I can’t reset it… as the mechanic button is ko. Yet, it never fell. Could you help me please ?Many thanks in advance
Is anyone else experiencing an issue with your playlists being unavailable? I subscribe to Sonos radio and it just has a message saying no longer available. I can’t access audacity, Spotify, or any of my channels today. I see them, but they are grayed out. I’ve deleted the app and reinstalled, verified everything is on the same WiFi, and now I’m not sure what to do. Any suggestions? Thank you!
My sub keeps dropping out, and I go through the Sonos process to reconnect, but has never fixed the problemeventually it fixes itself but then happens again. Quite annoying.any suggestions? Thanks
My sonos roam is stuck in sleep mode, the app is alerting me to press any button - and even when I do it does not leave sleep mode. It also will not respond to me holding the power button for 5+ seconds.The device is stating that the battery is fully charged and the device is plugged in - however, when I unplug the Roam, I am unable to turn it on. Is this a battery issue, or a true sleep issue? I have owned the roam for less than a year.
I am having trouble playing music on my new Move 2 via the Sonos app. I have 2x Era 300, a Roam, and a Move 2 all connected to the same Wi-Fi network. When I attempt to play music through the Sonos app, the sound only comes from the Era 300 and the Roam, but not the Move 2. The Move 2's status on the app shows as connected. However, when I switch to Apple AirPlay, it works.Note: I added Move 2 to the system last night, and it worked with the app just fine. The dropout issue occurred this morning.
2 Just spent many hundreds of dollars on a wonderful – sounding pair of move 2 speakers. It appears that sleep mode does not always remain engaged, but I am certain of this: one of the new move 2 speakers was definitely indicating it had been and was in sleep mode (I checked it after not doing anything overnight, and it was sitting there supposedly in sleep mode, that’s what it said), but the battery had drained down to 2%, and it was fully charged the day before.it is of course frustrating to have drained a new battery nearly down to zero, when the advanced-technology Move 2 was in sleep mode.It would be great if sleep mode didn’t drain the battery.Thank you.
Pressing the Power/Bluetooth button on the rear of my woke Sonos Roam will put the unit to sleep and play a quick tone.Pressing the same button when the unit is sleeping will cause it to wake and activate the status light.However, i do not hear a tone or other sound when the unit wakes. Can such a sound be enabled?(The lit status light is insufficient since my Sonos is protected by a rubber armour sleeve which obscures the status light.)TIA!
I have a new sonos roam. It will set up but won't show up on my system. It is a new system with nothing on it. I am using the Sonos app. Both the speaker and my phone are on my 2.4G network. I have tried factory resetting the speaker several times. I'm super bummed since it's brand new. Any advice?
I am able to pair my Sonos Move 2 with the television (tv about 4 years old) but no sound comes from the Sonos.is it possible to play the sound from the tv through the speaker and if so, any suggestions to fix would be gratefully received?
Has anyone found a bluetooth adapter that will connect a non-bluetooth audio line output with a Sonos ROAM? I have no wifi available (caravan use) and want to connect an old TV line output or an old audio CD player via a bluetooth interface that is compatible with Sonon ROAM.
I’m on vacation and can’t put my roam into Bluetooth mode. It won’t connect to the hotels WiFi. It’s driving me nuts!
What’s the warranty on the move 2?
My Sonos move is visible on my app as Bluetooth but when I press the wifi button it no longer appears. Why?
Hi all I have bought a Samsung freestyle to replace my TV and at this moment I still can not use it with my sons system. Here is what I have: 2 one sl, move, roar and beam. As previously in another conversation I have linked the Samsung with the roar by Bluetooth but it works 1 time every 10. And each time I have to pair again, switch off 10 times and sometimes I give up because it does not work.So the Samsung is connected to the roar but there is no sound but in the app I can pause the video (it makes no sense to me) . For the moment I can not use anymore my sonos system when I am watching Netflix or Prime. It is a pity for a system that cost me more than 1000€.Any suggestions?ThanksAndreea
Hi , i have a problem with the sonos Roam i get no connection with the Bluetooth as well the app . So i do all settings are the app said !but i get with the least part that sonos want a update! after i get the error 1008 ! can some Experts know wht is actually happened?Just to know I have it just today! Thax a lot . Yasir
My roam is draining the batterie in 5-10 min, no matter for how long time I charge it or what charger.2 years old it started to behave like this the other day.
Roam will not reconnect to Sonos app or to Bluetooth after being shut down for travel. After being plugged in overnight, only the orange light comes on - some times it blinks and sometimes it is solid. I tried the reboot procedure but nothing happened. Is it dead or can I try something else?
unable to pair Roam to Google android phone. Icon for Roam does not appear as an option under “saved devices” and is not found when searching “pair new device”. WiFi on phone is on. In the Sonos app it says it’s paired with the wifi in my building but not the phone. A was working fine yesterday but not today!
Does anyone know what the maximum length usb-c charging cable the Roam will handle for charging? I have tried a 26 ft cable and the App/Roam returns an insufficient power charging error. I have not yet tried anything shorter to figure out where the max lies but looking for intel if anyone knows. And, if anyone has an idea how to get more than 26 ft, would love to hear. (I’m mounting these outside permanently under an eave for patio audio)
My Android phone (Galaxy S20) will connect for media on Bluetooth but not for phone calls. There are options to set up the for media audio but I can’t see how to set up for calls. Anyone got any ideas please?
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