Sonos Move blinking white light, won’t factory reset

4 replies
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Sorry if this was asked before! Sonos Move with blinking white light, held the power button down till it turn off, then did a factory reset, still same white light blinking non stop! Appreciate the help!

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Stanley_4Answer

Grand Maestro

Call Sonos support at this point.

Schlumpf

Virtuoso

For Sonos LED status take a look at…

https://support.sonos.com/en-us/article/sonos-led-lights

White blinking indicates start up and network search.

Are you sure you tried the reset correctly?

https://support.sonos.com/en-us/article/reset-your-sonos-product

Ralf

X

XpinoyAuthor

Contributor I

Appreciate your response Schlumpf! Tried the reset procedure you posted! First off, it took at least 3 minutes to turn off while holding the power button down, is that normal? Also didn’t hear a chime! Followed the next process of holding down the Join button while it’s powering up on the charger base, held the button for 5 minutes, never saw the light change to orange and white, still the same blinking white light! Is my Sonos Move toast?

Stanley_4Answer

Grand Maestro

Call Sonos support at this point.

X

XpinoyAuthor

Contributor I

Thx!

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