broadband changed and sonos roam wont connect

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Just changed from sky to bt

sonos works apart from roam which just won’t connect

tried all sorts - although factory reboot doesn’t seem to work either - any help gratefully received

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Ken_GriffithsAnswer

Have you tried the instructions in this Sonos Support Link?…

https://support.sonos.com/en-us/article/connect-sonos-to-a-new-router-or-wi-fi-network

Is it your one & only Sonos device?

I have other ideas you can try if the above does not work. So post back, if still no joy.

Ken_GriffithsAnswer

Have you tried the instructions in this Sonos Support Link?…

https://support.sonos.com/en-us/article/connect-sonos-to-a-new-router-or-wi-fi-network

Is it your one & only Sonos device?

I have other ideas you can try if the above does not work. So post back, if still no joy.

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