Portable speakers

Sonos Move will play when I ask my Echo Dot to play music on that speaker, however when I ask my Echo Dot to play music in the “downstairs” group the Move is in, all the other speakers will play, but the Move does not.

hello thanks for accepted me in the group. my question is problem when bring my sonos move to my sugar shack and wen i bring it back home if i ask alexa to play a game work great but if i command to play a radio station exemple play the no shoe radio sonos will respond and that is going to no shoe radio but nothing work. thanks  

Why do I have to listen to “Sonos” advertisement when I start my Move.  I have already paid for the product and object to having to listen to “Sonos Ad’s” when I turn on my Move.  How do I disable this?

My sonos move is not connecting when im trying to broadcast music to it. Ive registered it multiple times in the sonos app and its not working. 

I have recently purchased two Roams to replace two aging UE Megaboom speakers.  The Roams are great while on my WiFi but I didn’t know that you cannot pair two roams to Bluetooth.  My ten year old Megabooms would allow “daisy chain” pairing so you could play them in stereo on Bluetooth.  I was shocked that this is not available on the Sonos.  Please let me know if there is a work around.

My Sonos move was purchased new in the Summer of 2022.  It has worked until about 2 weeks ago when the battery light (lower light behind the grill of the speaker) starting flashing orange.  The Move is 99% docked on the charging station, so I thought the power may have been an issue.  I tried a different outlet, but no change.  I tried a direct line C cable, but no change. I read information that perhaps the battery may be dying (or dead) so I ordered a new one from Sonos.  I installed the new battery (good documentation on the packaging, by the way.  Simple install) but no change. I’ve tried the “hold power button down for 30 seconds while off the dock”, “hold the (infinity symbol) button down while the Move is off the charger then while holding it down install on charger” to “reboot”, but no luck.  Whether I’m using the new battery or old battery, the Move is dead.  I’m not getting any response no matter what buttons I push or for short or long periods of pressing.  At this point, I

Hi there,I've traveled on holiday bringing my Sonos roam for music in my hotel room. When I left home the Sonos worked without fault. Now in Bali I have the green flashing light? All I want to do it connect via Bluetooth but can't do that either. How do I reconnect? I've tired the app and it asked for me to create any account? I have an account. Any idea?

I have a system which includes a pair of Sonos Ones and a Beam all working together in one room, and older Play3 in another room and finally a Roam and a Move in the final room. I work from home and I typically play the Roam and Move together as one to listen to during the day,I previously used Apple Music app and then selected the airplay option to connect to those two together. However they wouldnt always connect despite always showing in the list of speakers. Just says fails to connect. So I ended up switching to using the Sonos app, selecting another room (usually the play3 as only that and the Ones would appear via the app), going to apple music and starting a track. I then would press the room grouping option and wait for the move and roam to appear. Eventually they would, talking minutes. THen deselect the room i didnt want and off i go.Sometimes this would last all day, but if i a playlist ended I then go and select another via apple music (through the sonos app) it would say c

New Sonos Move 2 unboxed, managed to add to system no problem, however several settings toggles will not toggle in app. Key one being auto-true play, but also the power saving mode. Also seem to have an issue installing any voice services. Have not encountered this issue before on any products. Have tried factory reset of the Move 2 (Via the Off / On + bluetooth power cycle), and have checked the microphone switch is turned to on. App & system firmware updated to latest version, have tried both iPhone + iPad apps. 

We have a samsung the frame TV in the kitchen and the speakers are really poor for the size of the room, we currently have a one under the TV we use for radio ETC. I sometimes use a Bluetooth speaker connected to the TV to get a better sound, and this got me thinking about a move.  Does anyone know if you can connect a sub/other speakers to the move, when it is being used as the primary source of audio ie when being used as a bluetooth speaker ? 

Unpacked new Roam today, Microphone and Mic Light not working.Saw that someone had reported the problem previously. Pressed power button for more than 12 secs and then waited more than 30 secs before powering back up.Microohone and light still not working.

Just received a brand new pair of roam speakers. Roam, SLs. As expected, there is an issue.The left speaker’s microphone switch does not work, so therefore true play does not work for the stereo pair either.I searched Help and didn’t find anything.I tried online chat, but I would fill out all my information, then it would dump me back out and ask me for my contact information, over and over.I actually have a lot of things to do so it just like some help on this, if possible. I’ve spent quite a bit of money on these speakers (these aren’t the only ones).Thanks 

Despite being plugged in and sat on the charging base my roam speaker won’t charge. It’s now flat and unusable. I’ve also recently changed broadband providers so I can’t see it on my system either as I can’t add it to the wifi!where do I start please?!  

Last month, we smelled smoke coming from the room where our Roam was located. We ran to it, to find a terrible chemical smell and saw smoke coming from the speaker. The charger was their branded product and was smoking. We immediately unplugged it, burning our fingers in the process. We reached out right away. Sonos said they were replacing the speaker 3 weeks ago, even though I am uncomfortable receiving the same product. They’ve now gone silent. We burned our fingers unplugging this. They offered nothing in terms of any form of apology or compensation. We are now up to Level 3 customer service, which has proven to be as subpar as the first two levels. I’ve googled and there are multiple people who have had this issue. I have a client who specializes in class action lawsuits. Has anyone else had this kind of issue and was harmed? I’m wondering if I should reach out to them for guidance. Sonos won’t allow video posting here but here’s a screenshot of the smoke and melting from their So

Sorry if this was asked before! Sonos Move with blinking white light, held the power button down till it turn off, then did a factory reset, still same white light blinking non stop! Appreciate the help! 

I am unable to connect my Move 2 to my Xfinity XB8 gateway. I also have the gateway connected to an Eero mesh network.when I login to the Xfinity app, I see that my Sonos speaker is connect with a “strong signal”. I have paused and unpaused which does nothing.the Sonos app does not show any devices however and the “account”, “services” and “system” menu options are greyed out. I was on with customer support for an hour and have restarted the router, rebooted the speaker and restarted the app multiple times.I suspect it may be the mesh network but I am less familiar with that.  ideas?  

This is my 2nd Sonos Move (first one was sent back under warranty) that won't turn on. I can't believe that these speakers are this bad where I've had two in a row stop working after less than a month  I've tried all the factory reset nonsense and it doesn't work Does anyone have a different fix or possible cause of this? The speakers have been kept inside and not exposed to water. 

I have multiple Sonos speakers including Arc Home Theatre Setup, Move, 2 x One’s plus a Roam unit.I live in a reasonably remote area and get power outages around once per month. All Sonos equipment  powers up again with no issues communicating with each other or Amazon Alexa devices, Apple Music, Netgear Orbi router etc. - except that is the Roam speaker. Everytime I have to Reset from scratch. Once done it works fine until the next power Anyone else having this issue ? Thanks

Roam is excellent, portable and sound is good.  Purposely purchased with mic for the TruePlay.  Device needs 3 band EQ adjustment.  Bass is outstanding, Treble is good, not great.  Having no Mid adjustments is horrible!  Seems like an easy software fix. Mid adjustment feature please!

I have Sonos on my outdoor patio, but not inside. I bought a Sonos Move and Sub Mini to bring the outdoor sounds inside, when necessary. However, I would like to be able to play JUST the Sonos Move and Sub Mini INDOOR, but I don’t get the option to “assign” the Sub Mini to the Sonos Move. Is there a sub that WILL pair with the Move, so that only those speakers are playing inside, and not have music playing on the patio at the same time?

I’m traveling with my Sonos Roam and can’t get the Bluetooth function to work. I’ve had it for a few years so it’s set up on the Sonos app (on my home WiFi network) and I have used it as a Bluetooth device in the past. I’ve read every post I could find and nothing has worked. As others have mentioned, I can’t connect it to my hotel’s wifi because the login requires a room number ( not a password). Might anyone have a suggestion? I usually travel with a cheap JBL Bluetooth speaker and I’ve never had an issue .. I brought the Sonos to treat myself as I’m gong for a long stretch.  Thank you!

What audio output power does the Sonos Move 2 have?And what frequency range does the horn have?I already looked for it but some say 10W and others say 45W and others say 60W

Just changed from sky to bt sonos works apart from roam which just won’t connect tried all sorts - although factory reboot doesn’t seem to work either - any help gratefully received    

Hei. I have 2 x Sonos one SL.  I want to play audio from the projector with Chromecast 4 via BT.  If I buy a roam and pair it with Sonos one sl, will it work?Thanks for the answer. 😉

Alguien me puede decir como desmontar el parlante sonos de la base estoy tratando y no puedo no quiero dańarlo