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Get help with your Ray, Beam, Arc, Arc Ultra, Playbar, Playbase. How do you set up a Sonos 5.1 system and TruePlay it? Which Sonos product work with your TV? Get help with your home theater questions here.

  • 6,343 Topics
  • 32,476 Replies
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GuitarSuperstar
answered this question

Home Theater Speaker Layouts

You can only add two surround speakers to a Sonos home theater setup. I would use the Era 300s as surrounds with the Arc and use the One SLs...
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GuitarSuperstar
answered this question

Maximum amount of speakers supported in a surround sound setup for Home...

You can add up to two Subs (one must be a Gen 3) and two surround speakers to a Sonos home theater setup. So if you want to use the Era 300s...
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6343 Topics
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Manu86Contributor I
asked in Home theater
Sonos Ray - Stuttering Audio Optical

Hi,I have the following configuration:Sonos Ray Apple TV 4K Sony TV KD55AG9BAEPLinked with optical cable.THe audio is slightly stuttering during playback of audio dolby digital / atmos, but enough to be completely annoyingThe TV is setted up to output Dolby Digital Plus. No issues detected when playing sources with stereo 2.0 soundsI have tested:Doing the plug/unplung process Setting up the TV to PCM outputNeither fixed the problem

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Corry P
9 months ago
Cheezy2
Cheezy2Avid Contributor III
asked in Home theater
Speech enhancement of movies

In my living room I use a Sound Bar, Two “Ones” for Surround and a Sub. I have turned on speech enhancement, but it makes little difference. Is there anything else I can do besides selling my Sonos and buying a conventional home theatre setup which will work much better.I am very disappointed that after all these years of people complaining about dialogue on Sonos that nothing has been done to address this.This is the only reason I cannot recommend Sonos to friends and family.

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Corry P
9 months ago
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MitchellsxEnthusiast II
asked in Home theater
sonos Arc dialogue poor

Hi all. I’ve had my Sonos Arc for over a year and half now.  I’ve never found the speech/ Centre channel that great, after many adjustments, truplay etc never noticed a difference, after the last update it seems to of got worse, we have to turn up the volume to hear the voices but when a loud scene happens it way too loud. I can never get the balance right, speech enhancement is always in, loudness on/ off doesn’t seem to make a difference.Does anyone else have this issue?

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9 months ago
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JTatumContributor I
asked in Home theater
Sound bar Volume on TV Remote

I am looking to add a sound bar to my TV.  I was going to order the playbar.  I have been told that my TV remote will not work properly with any sound bar but the ARC.  Is that true? 

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9 months ago
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tambreetContributor I
asked in Home theater
TV audio through all speakers when not surround

I have an Arc configured with a Sub and a pair of Era 300s for surround, and hooked up to our Roku TCL TV. Works great for most use cases and the surrounds work great if what we’re watching is encoded for that, but when I’m watching/streaming something on the TV in stereo they don’t work.Is there a way to force the Sonos system to play the same audio on all 3 speakers if the TV signal doesn’t have surround (i.e. is in Dolby Multichannel PCM 2.0?)When we stream Spotify or Sonos Radio through the Arc/Eras, it plays the music on all 3 speakers (which is what we want here). But if I’m streaming something in stereo, those rear surrounds stay off and I’d like to figure out how to have them playing the same audio in this setup.

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9 months ago
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PierrecacciaContributor I
asked in Home theater
bluetooth beam 2

Je n'arrive pas à connecter mon vidéo projecteur en Bluetooth sur la sonos beam 2??? Ni mon tel d'ailleurs... pourquoi? Pourtant j'appuie sur le bouton arrière de la barre, ça clignote orange mais aucune association....

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Airgetlam
9 months ago
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PfvContributor II
asked in Home theater
arc compatability

I have an older Samsung that I’d like to use with the Arc I just bought. I’m planning to upgrade the tv to a Sony when they are next on sale, but I’m wondering if the arc will work with my current Samsung, which is model number UN65KU6290F.It does have an hdmi arc port.Thanks

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9 months ago
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fejo89Contributor I
asked in Home theater
Sonos Arc HDMI-CEC problem

Hi all!Is there anyone who use Sonos Arc with Lg c2 tv? I’ve got a problem and dont know if this is related to Arc or the TvI am not able to turn off HDMI-CEC function because the soundbar turn it on automatically right, therefore I cant change the tv sound output Could someone help me how can I solve if it is possible.Thx,Joseph

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Airgetlam
9 months ago
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CastlemonsterContributor I
asked in Home theater
Arc + Apple TV Lip sync issues

I recently started having serious lip sync issues between my Apple TV and Sonos Arc.  It has worked fine for almost 2 years until a month ago. The issue is most prevalent with Netflix but exists across multiple video services on the Apple TV. I’ve tried using lip sync on all the devices to no avail.  I am running through a LG OLED TV with the HDMI arc set up, with the same cables I’ve used for the past two years. All of the devices have the latest firmware and software updates, all have been rebooted all have been unplugged and plugged back in, deleted, and re-added, etc. etc. etc.  I am able to isolate that the problem is with the Apple TV. When using LG’s built-in, Netflix or Amazon prime TV app, the lip sync issues completely disappear. The built in apps suck compared to the Apple TV but the Apple TV lip sync issues are unbearable (and, frankly, unacceptable and surprising For “technically advanced companies“ like these).  Any ideas?

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9 months ago
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Owl1Contributor I
asked in Home theater
beam

I have a beam gen1 is it worth upgrading to beam gen2

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9 months ago
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wbalchContributor I
asked in Home theater
LG Magic Remote Not Controlling Ray Volume

I have an LG tv and sonos Ray.  The remote was configured to that it recognized by the sonos system, however the volume/mute is not working anymore.  When I try to adjust the volume the it is registering on the tv but not actually doing anything.  Any ideas?

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9 months ago
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StevenFangAvid Contributor I
posted in Home theater
Sonos ArC and Gen 3 connection to Prism 65AL OLED TV.

Was searching to replace by aging TV to Prism 65AL. After reading much about EARC port requirement for Sonos to achieve Atmos sound. I thought to finally have such features instead of current 5.1.  Anyone connecting Prism 65AL to Sonos Arc and able to play through Netflix for Atmos ?  I saw Prism new model 2024 have EARC but not previously oldest series. 

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9 months ago
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swaynContributor I
asked in Home theater
LG G3 and Sonos Arc - no sound via eARC

Hi everyone!I'm facing an issue with connecting a new LG G3 65” TV to a new Sonos Arc soundbar. There's simply no sound coming through the HDMI eARC port (port number 2), despite following all instructions carefully and confirming that sound should be working. Both devices are updated to the latest firmware. Here's what I've tried over a fruitless 8 hours, with no success:1. Reinstalling and resetting both devices to factory settings, multiple times.2. Ensuring the cable is firmly connected to the HDMI 2 eARC port.3. Disconnecting all other HDMI devices, including an Apple TV 4K (3rd gen), which was disconnected from the TV almost all the time.4. Powering off the TV and soundbar and unplugging them for several hours, then reconnecting everything.5. Resetting the TV's A/V settings (pressing the Mute button three times).6. Testing the soundbar with Bluetooth, the TV's optical audio output, and Airplay - in these cases, the sound works perfectly, indicating the issue might be with the TV

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9 months ago
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kevpunContributor II
asked in Home theater
Twin sub configuration - can you mix generations?

I’ve got an older surround setup and have recently purchased Arc, Era300s and Gen3 Sub. I’ve read that you can run two subs as a config for home theatre but can you mix generations? My older sub is a Gen2.I’m still weeks away from setting everything up .. I need to reinforce a wall for the bigger TV and it won’t stop raining where I live :(Obviously I’ll find out when I connect everything but I’d like to know while the discounts are active.

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Stanley_4
9 months ago
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Mattb1705Contributor I
asked in Home theater
Sonos Arc vocals left-sided

Hi everyone,I have recently purchased a Sonos Arc and note that the vocals are left-sided. I have read a few other brief discussions about this issue on here, but I would be grateful for more recent insight into the problem. I'm very surprised that it is not a more prevalent issue for people. I've researched the Arc extensively online and only a couple of people amongst a vast number seem to have mentioned it. I know that the central arrangement of the speakers are asymmetrical, with the tweeter to the left of centre. Annoyingly this is proving to be very prominent and distracting. I sit about 7ft away from the Arc. I've tried altering the equaliser settings, loudness toggle and trueplay process, but it's still clearly to the left. I doubt anything will compensate for the physical asymmetry of the speakers. Is this really not a big deal to most? Thanks. 

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9 months ago
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JozegomzContributor I
asked in Home theater
dolby Atmos Sonos beam doesn’t work

I just buy a Beam Gen 2 connected With HDMI eARC but when i play anything in Dolby Atmos on my Sonos App I just have the indication PCM Stereo What do I have to do to get Dolby Atmos sound?

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9 months ago
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olliemann1Contributor I
asked in Home theater
Beam playing sky q audio, but not the TV audio...

Hi everyone, I was hoping someone might be able to help me…I have a Sonos arc (might be a play bar) that is connected to my Panasonic TV and sky q box. The beam works correctly when playing sky through the tv, however, when selecting the apps (Netflix for example) through the TV, the audio from sky continues to play in the background. This has never happened before and I fear someone has messed with the settings or similar…. please help!

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Corry P
9 months ago
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EpicnonjaContributor I
asked in Home theater
Your wireless network will not support the use of a Sub or surrounds with your Sonos Arc

Getting this error in the sonos android app version 16.1 Have a sonos arc, a 'sub', and 2 play 1s. All connected through a 2.4ghz network on an Archer A10 router. With an RE650 wifi extender in the same room as the system. All of the pieces are connected to the same 2.4ghz network and all have IP addresses. The surround and sub work for a bit if I factory reset the extender and they all connect to it but then stop working after a seemingly random amount of time.  It's getting tedious having to reset my entire network every few days when I want to watch a movie. Has anyone had this issue and found a resolution?

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9 months ago
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tcarr87Contributor I
posted in Home theater
splitting earc from tv to two sonos Arcs

I have two tvs side by side, each one has its own apple tv going into tv via hdmi and its own arc mounted below it fed from each tvs earc. Is it possible to put a hdmi switcher (2 in 2 out) between both tvs earc feeds and the two sonos arcs so that i can jump back and forth between the two different audio feeds from what each apple tv is playing to send to both soundbars hopefully maintaining volume control levels of each soundbar via the apple tv remote?

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9 months ago
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SimoneLa5Contributor I
asked in Home theater
Build a surround with Arc and Sonos One(s)

Can anyone provide detailed guidance on how to set up a complete Dolby surround sound system in my living room using the Sonos Arc connected to my LG C3 TV and multiple Sonos One speakers? Any advice on configuration, compatibility, and setup process would be greatly appreciated!"

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AjTrek1
9 months ago
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AnilcanContributor I
asked in Home theater
Can you use a Playbase with a Move 2 as a Sub

Hello, I currently own a Sonos Move 2 and have connected it via Line-In to my TV, luckily my TV lets me account for audio delay so, after setting it to 75ms, I can use the Move 2 as a TV speaker, now my question would be that if I were to buy a Playbase and group them together (if possible), if I could use both devices without latency/ added latency that I can't account for, as well as if I can use the Move 2 as a Sub, by f.e turning the Treble down/ Bass Up.

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AjTrek1
9 months ago
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FletchernewContributor I
asked in Home theater
how to unassign a device from a room in the sonos app.

I recently bought the Sonos arc, era 300 (x2) and subwoofer in order to create a TV surround system . The app seems to force me to set the ARC up in a separate “room” versus the era 300 and mini sub. It appears the only way I can get them to work together is to combine them in a “group”. Is this the correct set up or should the app allow me to put all devices in one “room”? If so, how do I remove the ARC from one room and reassign to the room with the 300 and mini sub?  it does not appear to be easy or obvious based upon my previous attempts.  Thanks

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Stanley_4
9 months ago
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jonzy63Contributor I
posted in Home theater
Sonos arc fixed wall mount OR Sanus extendable wall mount

Last weekend I purchased/ordered a Sony Bravia A95L, 65” TV. Currently our TV sits on top of our entertainment center. We also purchased a new Sonos Arc w/wall mount. I forgot to mention that we purchased a Sanus Elite/Advanced tilt wall mount for the TV. My major struggle right now is do I want to mount my Arc onto the Sonos Arc mount or purchase the extendable Sanus mount? We have 10+ Sonos components in our home. Love their products and look forward to the Arc upgrade. Our ceilings are elevated/pitched, 18’ at the highest point. Estimated 12-15” directly above where the TV will be positioned. Just based on my readings, I'm leaning towards returning the Sonos arc mount and investing in the Sanus mount. The ability to extend out beyond the TV sounds like it may work best. But, I’m going to allow the Sonos community to share their findings. 

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9 months ago
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DicciContributor I
posted in Home theater
Help me complete my home theatre system

Hi all, New to the world of Sonos and home theatre so please forgive any ignorance.  I’ve just moved into a house that has four Sonos in-ceiling speakers wired up and ready to use in the living room. I’d like to understand how to complete this to create a quality home theatre system. With the four in-ceiling speakers, could I potentially get an Amp to connect to those which in turn is connected to an Arc with Sub Gen 3 which in turn is connected to my Sony A80J via eARC? Therefore giving me the Arc as a centre and surrounds with the in-ceilings paired to the Amp as overhead surrounds? Am I potentially better off with a dedicated home theatre system with receiver, bookshelves, centre, sub and using the in-ceiling Sonos as surrounds? Here is a diagram of the living area with the location of TV, sofa and in-ceiling speakers: https://www.dropbox.com/scl/fi/zj29u1xhry7g4njcjkjtp/File-12-3-2024-11-18-38-am.jpeg?rlkey=wzvjmo0jeucg5lseo2mxaj5iu&dl=0 Any more effective suggestions?

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106rallye
9 months ago
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Tj1057Contributor I
asked in Home theater
wiring

The hdmi cable from my sound bar needs to be much longer to go through the wall to hide wiring and the one supplied is to short. Will any hdmi cable work? 

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melvimbe
9 months ago
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