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Get help with your Ray, Beam, Arc. Playbar, Playbase. How do you set up a Sonos 5.1 system and TruePlay it? Which Sonos product work with your TV? Get help with your home theater questions

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Stanley_4
Stanley_4
answered this question

Sonos Era 300 placement for surround

I’d say place the 300s for optimum TV sound and add a stereo pair positioned to work for sitting at the table, or a Five if you can’t find p...
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BJOutdoors
BJOutdoors
started this topic

Two independent systems

I have two SONOS systems. I would like to set them up to operate independently of each other. How do I do that?
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AjTrek1
AjTrek1
started this topic

Arc Placement

Updated 9/14/23 to include Era 300’s as surrounds (which have upward firing drivers) that replaced Sonos One’s. All other information and gu...
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5546 Topics
M
MandylaTrending Lyricist I
posted in Home theater
Era 300s, Beam 2, Ikea rears, and Sub 3

I just go a pair of Era 300s.  I have set them up as a Stereo pair room/group.  I then added them as grouped fronts to my Beam2, Ikea rears and Sub2, set up for TV.  When is listen to Movies and Music from my Apple TV the combined systems works great and produces awesome Dolby Atmos audio with no discernible synch problems.  The combined group works fine.  However when I just want to listen to the Apple Music Radio App from Sonos the right stereo 300 keeps going off.  I’ve done trouble shooting suggested by Sonos support, but the right Era 300 keeps dropping.  If I set that speaker up as a solo unit the Apple radio app works fine and the lone speaker stays on and Dolby Atmos works. Is the problem due to some interference issue which I can resolve, or is there something defective with the particular speaker?  Ideas, comments, or suggestions please? Armando  

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Ken_Griffiths
9 months ago
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JaapvanrijnContributor I
asked in Home theater
connected with samsung tv no sound

Hi, i’m using my Sonos Beam now already for a couple of years and since yesterday suddenly there is no sound coming from the Sonos. The Sonos works with airplay. I tried performing a soft reset on the Sonos and Samsung tv which helped for a couple of seconds and then it went off again. I also performed a hard reset on the Samsung TV and Sonos Beam but that did’t give any result. Furthermore I checked the settings (checked if anynet was on) and couldn’t find the issue. The tv and the Sonos are connected and when I try to install the Sonos on the tv the Sonos app says that it has been done successfully.  Do you have any idea how I should proceed with this?  thanks,

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jgatie
9 months ago
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philmorContributor I
asked in Home theater
samsung TV remote

Only some functions work on my Samsung TV remote after installing my new Sonos Arc doundbar, Subwoofer (gen 3) and two Era 100.  I can control the volume, TV settings, start Netflix, Prime from the TV remote; however I cannot change channels or bring up the TV guide.Pls advise.Thx

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buzz
9 months ago
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BrenchkAvid Contributor I
asked in Home theater
Arc TV volume keeps going down and then on mute

Hi, for some reason my arc today has started to automatically reduce volume until it’s on mute. I’ve got a Sony TV and had the same set up for the past couple of years. Arc, Sub, two Ones at rear… Any ideas? Thanks 

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Corry P
9 months ago
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Fab60Contributor I
asked in Home theater
pas de son entre playbar et televiseur LG C3

Bonjour,le son ne fonctionne pas entre une playbar et une télé LGC3, pourtant j’ai bien connecté le câble optique  merci de votre aide  Moderator edit:Google Translate-Good morning,the sound does not work between a playbar and an LGC3 TV, although I connected the optical cable correctlyThank you for your help

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Corry P
9 months ago
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Dreas89Contributor I
asked in Home theater
Sub mini not working with Beam Gen 1

Just got the Sub mini and saw that it works like s charm with Beam Gen 1. Well not for me.I have added the Sub mini to the Beam and it does not work. Got a network cable to the Sub as I read that it might work. Adding the Sub to my play 1 works like a charm so it is the Beam that is the problem. And the Beam is why we bought the Sub mini…. I have removed and added the Sub mini.I have not changed my wifi to Channel 6 but the Beam connected through e-arc to my TV works like a charm wireless and with the TV. Next steps? Contacting support?

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S
9 months ago
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Mr_Bacon_jrContributor I
asked in Home theater
ARC Turning on LG TV by itself

I have a home theater setup with an ARC, 2 Play:1 as surrounds, and a Sub (Gen 3).  Every day at the same time in the evening, the Sonos system turns on my LG OLED TV (OLED77C2PUA )I have verified it is the ARC by disconnecting the HDMI cable between the two; TV does not turn on by itself when disconnected.  ARC is connected via the Simplink port; if I connect via another HDMI port, TV does not turn on by itself, but the ARC will not turn on when I turn on the TV.  I have deleted all of the components form the Home Theater setup, and recreated it.  I have confirmed all firmware is up to date.This week a news issue has cropped up; when whatever happens inside the ARC that turns off the TV, it is now also muting the home theater audio so it is at zero.I have been troubleshooting this issue since June with Sonos, with no resolution.  I just called for what seems like the 20th time for an update; this was escalated to Level 2 6-8 weeks ago.  Offshore support says they will send an email tw

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Airgetlam
9 months ago
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eccgolfpro1Contributor II
asked in Home theater
Connecting Sonos ARC with Epson LS800

Need help!  Lol.  Having trouble setting up my new Sonos Arc to an Epson LS800 projector.I currently have:-DISH network box connected to the HDMI port 1.  -The Sonos arc connected to HDMI port 2 (arc).-Apple TV connected to HDM1 port 3.I still have sound coming out of the Epson speaker in the front with nothing coming out of the Soundbar.what am I doing wrong? Thank you in advance!

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G
9 months ago
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cholicoContributor I
posted in Home theater
Building a Home Cinema

I have a sonos arc, a Sub and 2 play 5 (2 Gen).What are your recomendations for building a home cinema system with these speakers? I can put the play 5 as surround speakers, but i can still listen to music in stereo with them?With this setup will lost the power that a play 5 can bring in stereo music ? Thanks in advanced for your attention!!!!

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Stanley_4
9 months ago
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Humphrey GombergContributor I
asked in Home theater
Hulu Live

I have an LG OLED TV paired with a Beam, a subwoofer, and two surround satellites. When a program goes to commercial the sound volume often increases and it increases again when returning to the program. This happens with live programming, streaming from the catalog, or streaming recorded programming from its DVR/server. Is anyone familiar with this and know of any solutions?

5
H
9 months ago
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StinsContributor I
asked in Home theater
Sonos 3s lost on surround setup

SONOS this is crazy - we’ve had our systems 15+ years and have 10 pieces in 2 surrounds setups and various other rooms. How do my two SONOS 3’s just disappear from our surround system? After a long time troubleshooting and looking at community posts, I’ve successfully (kind of) added them back in the room after factory resetting them independently. Now when I add them as a surround pair, I am successful until the part where the app tries to synch them together. I get the error. “Setup Problem! There was a problem preparing your speakers. Please check your network connection or the power on your products in this room.” They both are within 10 yards of the wifi network and are indeed connected to power.  What should I do next? I’m at wits end.  Oh its worth noting too I was able to get them all working at the beginning of this effort with one connected to ethernet but it’s not an option to do that in the room with surround (nor do I want to).I’ve already spent too much time trying to tro

8
S
9 months ago
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Kevin11942Contributor I
asked in Home theater
Placement for Era 300 for long couch

My couch is 14 feet away from my TV which has an Arc and Subwoofer. I was thinking about getting the Era 300 but I’m unsure where to place them.  My couch is 13 feet long, against a wall and the left side is only one foot from the a pillar.  Is the eras 300 the right product and where should I place them?  

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Corry P
9 months ago
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Luca RoncadorContributor I
asked in Home theater
Connection Soundbar Sonos RAY with two ONE SL

I own two Sonos ONE SL speakers paired together. Wanting to expand the system, I would be interested in purchasing a Sonos RAY soundbar, to place under my TV.Is it possible to connect the two ONE SL speakers with the soundbar to create a Home Theater system?Thanks for your answers or suggestions.😉

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jgatie
9 months ago
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AsvosContributor I
asked in Home theater
sonos ray and lg 55b7v

My soundbar doesnt work when I adjust volume on tv. On device connector I just choose optical connection and that’s all, there isn’t any option for choosing Sonos or anything like that. If I unpair the magic remote then I can adjust volume on my soundbar, it seems that when it pairs something change. Is there any solution? The software version is 06.10.30

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Ken_Griffiths
9 months ago
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jasonb78Contributor I
posted in Home theater
Pair Sonos Soundbar with Sonos AMP for Surround Sound

Hello, I am looking to upgrade to Sonos in my living room and use some existing hardwire speakers. Currently I have a hard wired center speaker, SUB and Rear R and L In Wall Speakers, all traditional wired. All of this speaker wiring goes back to a network rack in another room of the house. What I would like to do is get a Sonos ARC or Beam Soundbar to replace the center speaker and connect it to my TV with HDMI/ARC port. Then I’d like to pair it with a Sonos AMP to drive the existing SUB and R/L Rear Speakers.Can this be done where the Soundbar will use the AMP to drive the REAR R/L and SUB channels? Any links to KB articles or how-to? I read another post where this is supposed to be possible but it says the AMP and Soundbar have to be line of sight in the same room which has me concerned and confused. If the to Sonos products are on the same LAN, why do they need to be in the same room. Due to the construction of the room and the fact that the wiring is already run to another room, l

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Airgetlam
9 months ago
A
Ak89Contributor I
posted in Home theater
sonos arc on lower volume

Hello, im interested in buying the sonos arc. I had several concerns that i couldn't find the answers on the internet. I live in a apartment with a more/less16sq meter living room. I have neighbour's all around me and some of them dont like noise. im interested how does the arc sound on lower volumes, do you also get the full sound and details on lower volumes and is it an overkill for my size of living room. im not interested in playing it crazy loud, just want a good sound quality on "normal” lower volumes 

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Stanley_4
9 months ago
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lsammarco1954Contributor I
asked in Home theater
Beam Gen 1 and 2 Play 1's....is it possible to add Sub Mini?

Surround system currently…Beam Gen 1 with two Play 1’s as the surround spkrsI would like to add the Sub MiniCan this work and be controlled by S1 controller or? Thanks!

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Stanley_4
9 months ago
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DannuboyContributor I
posted in Home theater
Replacement Sonos Arc Grill

Howdy,I was wondering if anyone knows how to get the grill replaced on Sonos Arc?In short - i had decorators install a media wall, they mounted the Arc and didn’t cover it properly and as a result there are some faint smudges of paint which i want to either remove or just replace the grill.I did cheekily ask customer service for an exchange as the Arc is less than 30 days old, obviously they wouldn’t due to the nature of the damage (which i fully understand - the person will not replace the Arc either so technically I am liable, which i get - this is not about who is liable etc).I also asked cust service if i can send the ARC back and pay for a replacement grill, and was told that Sonos do not offer replacements (which i find insane for an org that manufactures speakers), and suggested i take it to a 3rd party supplier and in-turn void my warranty (which i wasn’t happy about - why would Sonos even suggest i do this? Weird). So - in summary - does anyone have any suggestions of how to r

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Stanley_4
9 months ago
I
IamrooContributor I
asked in Home theater
Sonos surround sound setup

Hi Guys, I have my Tv connected to Sonos Beam —> two in-ceiling with Amp—> and Sub Mini.Can i add 2x Era 100 to existing setup for better experience as I feel in ceiling is not giving enough surround feel.  Thanks in advance 

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Stanley_4
9 months ago
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PalmVennerContributor I
posted in Home theater
sonos connect set up

i have recently bought and moved into a property with Sonos set up - which is great!I have two Sonos Connect:Amp which work great over WiFi and I have no issues.there is also a Sonos Connect which is connected to a surround sound in the living room (5 speakers) but is routed through a dvd player. I have plugged it into the router and added it to my account to try and get it to play over WiFi but it’s not working…and I’ve tried to connect to my tv which does work but only through a dvd player I am never going to use versus my main tv provider or Amazon fire sticki am not hugely tech savvy so I’ve tried reading forums but got lost…is there anything I can do to connect the speakers over wifi or swap out the dvd player to anything else. It feels a shame to waste what someone has very lovingly invested in. i should also say all the products are S1thanks so much in advance Lauren 

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Stanley_4
9 months ago
O
ObieOContributor I
posted in Home theater
Immersive Beam Set vs Arc with Sub

Hi all - Looking to purchase my first Sonos product and trying to decide what would be best for my living room set up used for movies and music. Room is around 20x15 but it’s an open concept to kitchen. Right now the immersive beam set (beam gen2, 2 era 100s and mini sub) vs the arc with the big sub are around the same price  What would be the best bang for my buck? Thank you in advance looking forward to the discussion.  

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Stanley_4
9 months ago
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Needhelp1234Contributor I
asked in Home theater
Sub Mini isn't visable on the app

Hi FolksNow sure if you can help but I have purchased a Sub Mini and despite doing a factory reset 3 times now, it sets up fine but just will not appear on my app and therefore I can’t link it to my existing Sonos Beam.I am out of ideas. I have unplugged the router and re-connected, factory reset the sub 3 times. It says that the product may not appear on the app and to rectify the issue simply unplug the Sub Mini and plug it in again. I did that a few times. Didn’t work.Surely it should be a very very simple process so why can’t I seem to get it working?Thanks in advanceGav 

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Stanley_4
9 months ago
G
GellieTrending Lyricist I
asked in Home theater
using ARC with TV and streaming music?

I have my ARC connected to my TV. Is there a way to mute the TV sound, and stream music to my ARC? Essential looking to listen to music and have the TV on with no volume. TIA

2
G
9 months ago
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BcdoneslContributor I
asked in Home theater
connecting Sonos 5 to existing Sonos Arc setup

HiI recently installed have a Sonos Arc and Sub setup with two one SL surrounds. Is it possible to connect one Sonos play 5 to the system. Will the app allow it to be paired with the arc. If so possible how can it be done?  I recently went to a friends place and he had two sonos sub and two fives as surrounds which gave awesome sound for music. I was hoping to add one 5 to the setup as I cant return my one SL now and so that I could get more sound especially for music.  

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M
9 months ago
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Arun VijayContributor I
posted in Home theater
Arc behind seating?

Dear friends,I am attempting to connect my Arc with the projector in my entertainment room which are at two ends of the room. I do NOT want to cut my ceiling to hide the cables. Question: What are the consequences of setting the Arc behind my seating? Or can it ONLY be placed in front of the viewer? Thanks!

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A
9 months ago
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