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Home theater

Get help with your Ray, Beam, Arc, Arc Ultra, Playbar, Playbase. How do you set up a Sonos 5.1 system and TruePlay it? Which Sonos product work with your TV? Get help with your home theater questions here.

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  • 33,342 Replies
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GuitarSuperstar
answered this question

Home Theater Speaker Layouts

You can only add two surround speakers to a Sonos home theater setup. I would use the Era 300s as surrounds with the Arc and use the One SLs...
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GuitarSuperstar
answered this question

Maximum amount of speakers supported in a surround sound setup for Home...

You can add up to two Subs (one must be a Gen 3) and two surround speakers to a Sonos home theater setup. So if you want to use the Era 300s...
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6499 Topics
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ryan_cContributor I
posted in Home theater
Feature Request: Codec Profiles

I’ve noticed that when playing PCM 5.1 the surround audio volume is quite low but when playing Dolby Atmos surround audio volume is loud. My current solution is to manually adjust surround audio to +7 or +8 when playing PCM 5.1 then reset to default settings when playing Dolby Atmos. It would be really nice if we could have codec profiles that would allow us to save custom levels per audio codec.

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7 months ago
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KnutmortyContributor I
asked in Home theater
signal to tv

I lost my signal from amp to tv

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7 months ago
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topox11Contributor I
asked in Home theater
Trueplay error arc+2 era300

Hello, I can't adjust trueplay since I combined my Arc and two Era300.Without combining them, Trueplay works correctly on each of my devices but when combining them to have 5.0 (I still lack the subwoofer) I cannot adjust the system with Trueplay, it always ends the same "There has been an error. We have not been able to adjust your room . Try again".Anyone with the same problem?Solutions?Unfortunately, it takes a lot of effort to talk to Sonos support.Thanks for advance

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7 months ago
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MnJohnTrending Lyricist I
asked in Home theater
Sonos Port No Longer Transmits Audio from Arc

Is anyone still able to use the "coax out" on the Sonos Port (grouped with a Sonos Arc) connected to a bluetooth transmitter to send audio to bluetooth headphones with the new app?  In my case, this used to work with the old app but now doesn't work with the new app.

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7 months ago
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RimaartsTrending Lyricist I
asked in Home theater
cant hear "3d".

1. I play song on headphones. I can hear definite right left separation. On Sonos I either can't or barely barely can. 2. Videogame. Let's say I stand by roaring fire. Looking at it straight, sound comes from front, when I'm turning, I could hear sound change direction. Now again, either I don't hear it either it's barely.  Oh also I can't do trueplay. On iPad it doesn't work (I ain't the only one with a problem), on android it does not exist. Those are 2 examples. So. My old place had a beam gen 2 and sub. All was fine. I was happy. Couldn't even think about upgrading.  Moved. And sound turned.. small? Single direction? No... Directionality? Got 2 eras 300 as surrounds. That fixed feeling like sound comes from one point. Now sound comes from all around. However directionality and stereo is still not there.  Like I mention in the beginning. Spotify song. Definite left-right separation. Sonos? Nope. Same with video games. I just can't hear direction of a sound.    

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7 months ago
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donutflagContributor I
asked in Home theater
A HDMI switch would solve sound dropouts?

I have an LG 55CX3LA with the latest AppleTv 4K, PS5, a Beam gen2, Sub Mini and a pair of Era 300.When all of them are connected to the LG and eArc is enabled after a while I have sound dropouts. When eArc is disabled everything is fine, but with worse sound quality. For a few days now I disconnected the PS5 and enabled eArc again, everything is working but I have to plug the PS5 if I want to use it. A HDMI switch would solve this issue?

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Airgetlam
7 months ago
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JorgeFContributor I
asked in Home theater
Combining Sonos Arc to wired in-ceiling rear speakers for home theater via Sonos Amp

Hi,I’m redesigning our home theater setup and I have in-ceiling wired speakers that I can connect to a Sonos Amp.  I would use a Sonos Arc as the front channels.  Can I then connect the in-ceiling speakers via a Sonos Amp to the ecosystem to use as rear channels for surround sound in the home theater setup?If possible, do either of the Arc or the Amp need to be hardwired to the router or a switch?

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7 months ago
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sonoladContributor I
asked in Home theater
Brand new Sonos ray not connecting to LG

Hi all sonos loversI’ve just received my Sonos ray, which I have looked forward to for a long time. However, the smile on my face did not last long. Quickly after unboxing and setup, I found out that my LG tv (55uq75006lf) did not want to corporate with my Sonos Ray. I’ve tried everything: Removed the protection of the optic cables, enabled PCM, set the sound output to optic cable, made sure the optic cable is mounted correctly, software is up to date. It can play music through my Spotify app though. In the Sonos App it says that it’s not able to find the optical cables, when I try to make the TV setup. However, on the TV it seems like it can find the Ray. However, I’m not able to turn up or down for the volume on the TV. When I turn up og down a sound icon appears in the right corn with a line accros it, symbolizing It’s muted. Does any one of you know what could be wrong? I’ve search online for several hours now Best regards, sonolad

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7 months ago
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mrt26Contributor I
asked in Home theater
Arc in Leon Speaker Tonecase mount

I love the clean look of the Leon Speakers Tonecase. I have used it on non Atmos Sonos Soundbar. Has any one tried this with an Atmos Arc? It appears to mount flush with tv front. Would this be detrimental to sound experience?LInk to Leon Speaker Tonecase:   https://www.leonspeakers.com/residential/tonecase-fit-universal-for-sonosThanks

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7 months ago
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Berry2aContributor I
asked in Home theater
home theater

Hi I have recently upgraded from 2 splay 1s to 2xera 300  I also have a beam and sub I am struggling to set up surround sound the app is stating I don’t have a similar pair any suggestions?

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7 months ago
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S_nderr90Contributor I
asked in Home theater
TV sound doesnt start automatically

Hi!I’ve a Sonos Beam gen 2 and 2 Sonos One SL set up as my home theather on my Samsung tv but shortly after I’ve purchased and after I’ve installed it all it suddenly doesn’t start the tv sound automatically anymore when I want to view something on my Apple TV.. it only starts the tv sound when I turn on my KPN tv (media box).so every time I need to switch between sources and start both the Apple TV and KPN before the sound starts to work. I’ve set up the Beam with HDMI ARC because I don’t have e-arc.Does anyone have a idea what it can be? I’ve tried everything I could come up with except reinstalling it because is rather don’t do that yet.. that’s my last resort.

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7 months ago
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LDN.leleContributor I
asked in Home theater
Sonos legitimacy

I think I have been under the wrong impression about Sonos - I thought they were this high-tech company offering premium products.I purchased Sonos Ray last week and haven't been able to set it up (I have tried every internet tutorial, multiple devices, deleted and reinstalled the app, etc). I have been advised via chat to call the customer service line as the agent can't resolve my issue and thinks I need to speak to someone one the phone.I have called the customer service number every day for 5 days at different times during the day, waiting at least 50 minutes in the so called 5-minute queue before I give up. Not once have I been able to speak to a human.I can't believe how expensive these products are and it's impossible to set them up without customer service intervention. It seems like a complete scam, no?

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7 months ago
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Antonin0657Contributor I
asked in Home theater
Do Play 1 work with any of the soundbars ?

I want to buy a soundbard but I just want to be sure that my two old Play 1 will work as a home theater with the three of them ?

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DGR1
7 months ago
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Andrea MarconiContributor I
asked in Home theater
SAMSUNG QN95B - SONOS BEAM GEN 2 not connecting

Hello,I recently bought Sonos Beam Gen 2 to use it as soundbar for my Samsung TV QN95B.I followed Samsung’s step to activate eARC on HDMI ports and CEC.I used a HDMI 2.1 cable to connect the soundbard to the television.I used the third port in my TV (the one which has eARC). I tried factory resetting both the TV and Sonos Beam Gen 2, nothing changed. Still, I cannot connect at all my soundbard to the tv.  SONOS Beam gen.2 (specs):SONOS OS: 2Versione: 16.1 (build 78151070(Versione Hardware: 1.35.1.12-2.2ID serie: A203 Samsung QN95B (specs):Codice modello: QE55QN95BATXZTVersione software: T-PTMDEUC-1622.4, BT - S Moderator edit: removed serial numbers

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7 months ago
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kha0SContributor I
asked in Home theater
Sonos Beam random disconnects

Hi. I have a Sonos Beam (1st gen I believe) with a pair of Play:1 connected to a LG C3 OLED TV used mainly for gaming (PS5).It happens almost every day, that I get a sudden screen blank, and a message that the soundbar disconnected.  I’ve collected a diagnostic: ********** Thanks in advance! Moderator edit: diagnostic recorded and removed

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Ken_Griffiths
7 months ago
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SteveParkerContributor I
asked in Home theater
Sonos ARC false triggering

I have a issue where my ARC keeps being false triggering when “Alexa” is not said.I have searched the community and found similar posts but one of them said the fix was to turn off Alexa but I don’t think this really fixes the issue. Another post I saw said there was a hardware issue and replacement units were sent out but I can’t find this post.Does anyone have this issue and know of an actual fix, not just turning the feature off? I have kept it up to date but still have the issue. I had it happen 7 times in about 20 mins today so this led me to post.  I have pics of the Alexa app showing the triggers and also logged a diagnostic if Sonos want to check on this. It’s on version 16.2. Thanks for in advance.

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7 months ago
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stevegrContributor II
posted in Home theater
Playbar volume sync - xfinity xr15 remote

I have a Sony XR-65X90CJ, Playbar/5.1 setup, Xfinity X1 cable box with the XR15 V2 UQ remote.  Hang with me while I lay this out!The cable box recently died and needed to be swapped.  Prior to that everything was behaving it seemed.  When i set up the new box and remote, I noticed an old problem had returned.   The volume control on the remote is topped out at 100 and is hardly loud enough (the TV is set to audio system output, optical cable output is fixed on this TV).  When I had this issue years ago with an earlier Sony TV, I discovered that the Sonus app had the volume set very low and sliding it up allowed more relative volume.  But it was a constant problem which I seem to recall was fixed by setting the OLD Sony TV’s optical output to fixed… but as noted, this newer TV already has a static setting to fixed optical output.    But i went to the Sonus IOS app (which frankly, once that initial problem was solved, I hadn’t looked at for perhaps years).   Log in….  Can’t find my syste

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7 months ago
SR45
SR45Contributor I
asked in Home theater
Is Amazon an authorized Sonos seller ?

Amazon had a deal of $719 for a brand new Sonos Ark and I’m wondering since I can’t find it on Sonos website if Amazon is an authorized dealer or not. Anyone know? Thank you so very much

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SR45
7 months ago
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Old OlyContributor I
asked in Home theater
Arc Compatabil

I have an older home theater setup.  My question is……  Can I replace my legacy Playbar with the Arc and will my home theater setup still work?  Other components are legacy (2) Play 1’s + legacy Sub Gen 1.

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jgatie
7 months ago
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kfjeldstedContributor I
asked in Home theater
Dolby surround not working

Can you help me? 

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7 months ago
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ERENContributor II
asked in Home theater
SUB GEN 3 with PLAY1

 Hi,I have 1 playbar and 2 play 1. Can I add SUB Gen 3 to this group?Thx,

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7 months ago
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dipzhitContributor II
asked in Home theater
Another problem found after updating iOS app to v80.00 - mic disabled by default for all Sonos Home Theatre components

I’ve been wrecking my brains trying to figure out why adding Sonos Voice Control to Beam keeps on failing.  Turns out that the mic was somehow set to OFF by default and I’m not able to turn it back on.  I also noticed a few things with the new app update.  Prior to v80.00, the app would display the network that each component (Beam, One, One SL) is connected to.  After updating to v80.0+, the app only shows the network to which Beam connects to, but not for the other components.  Instead the app shows “Unavailable”.  The main problem here is still that I’m unable to turn on the mic for Beam.  I’m not sure if the network display is another headache that needs to be dealt with soon enough.. Any thoughts on these?  Would appreciate your input or advise. Thanks!

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7 months ago
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F.vitax_08Contributor I
asked in Home theater
sonos era 300

Avevo intenzione di comprare le Sonos era 300 come casse frontali, ma mi è venuto il dubbio che fossero progettate per essere casse posteriori da accoppiare ad una soundbar, e volevo sapere se si possono usare come casse frontali senza la soundbar o no Moderator Edit: Added Google Translate- I intended to buy the Sonos era 300 as front speakers, but I wondered if they were designed to be rear speakers to be paired with a soundbar, and I wanted to know if they can be used as front speakers without the soundbar or not

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7 months ago