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Contributor I
December 20, 2024
Answered

No luck adding a mini-sub to Arc

Hello…. Just moved into a house that has an Arc, as well as an amp. Did factory resets/transferred ownership to me no issues. 
Now I’d like to add my mini-sub. Went through the same process, minus the transfer, says it’s connected to the system, but will NOT get assigned to the room group w the Arc

 

¿compatibility issue? It’s seems to drop from the system now as well. No router/connection interference that I can tell. Thanks for all input!

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nik9669aAnswer
Senior Virtuoso
December 20, 2024

Are all on the same software version? Is WiFi enabled on all devices?

2 replies

Lead Maestro
December 20, 2024

Is the Sub Mini in the same room as the Arc? Are any of the Sonos devices wired with an ethernet cable?

"Receive with simplicity everything that happens to you." - Rashi
nik9669aAnswer
Senior Virtuoso
December 20, 2024

Are all on the same software version? Is WiFi enabled on all devices?