beam gen 2 not outputting atmos

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I have a TCL 55c745k TV and just purchased a beam 2. I am unable to get the soundbar to output to Atmos with Disney plus or 4k blu rays?

My Xbox series x shows that without the soundbar, it can process Atmos, but with It plugged into the EARC with HDMI 2.1 cable, it says I can't output it anymore.

Please can someone help me with this, otherwise I may just sell it and find another way to output atmos

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GuitarSuperstarAnswer

Lead Maestro

I play it out of my Panasonic DP ub820, Sonos app says Dolby 5.1

Set the Digital Audio Output settings on the UB820 to this:

Dolby Audio: Bitstream
DTS/DTS-HD: PCM
Secondary Audio: Off

And set Dynamic Range Compression to Off.

"Receive with simplicity everything that happens to you." - Rashi

Stanley_4

Grand Maestro

Did you try the Sonos HDMI cable that came with the Beam?

G

GuitarSuperstar

Lead Maestro

Make sure the TV is set to these settings:

Enable eARC Mode

Digital Audio Out: Pass Through

For Atmos content on the Xbox, HDMI Audio should be set to Dolby Atmos for home theater. Enable Allow passthrough.

"Receive with simplicity everything that happens to you." - Rashi

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Droxy86Author

Contributor I

Yeah I've tried all of this, doesn't seem to work

G

GuitarSuperstar

Lead Maestro

How exactly are you streaming Disney+? What specific 4K Blu-ray titles have you tested?

"Receive with simplicity everything that happens to you." - Rashi

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Droxy86Author

Contributor I

With Disney plus, I've streamed from my phone. Blu ray titles only 1, blazing saddles.

jgatie

With Disney plus, I've streamed from my phone. Blu ray titles only 1, blazing saddles.

Streaming from your phone is only available via Bluetooth or Airplay, which means stereo only. You must stream from an Atmos capable source connected to the TV (TV app, streaming device) in order to get Atmos. As for Blazing Saddles on Blu-Ray, only the Ultra HD version has Atmos.