beam gen 2 not outputting atmos

11 replies
483 views

I have a TCL 55c745k TV and just purchased a beam 2. I am unable to get the soundbar to output to Atmos with Disney plus or 4k blu rays?

My Xbox series x shows that without the soundbar, it can process Atmos, but with It plugged into the EARC with HDMI 2.1 cable, it says I can't output it anymore.

Please can someone help me with this, otherwise I may just sell it and find another way to output atmos

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

G

GuitarSuperstarAnswer

Lead Maestro

I play it out of my Panasonic DP ub820, Sonos app says Dolby 5.1

Set the Digital Audio Output settings on the UB820 to this:

Dolby Audio: Bitstream
DTS/DTS-HD: PCM
Secondary Audio: Off

And set Dynamic Range Compression to Off.

"Receive with simplicity everything that happens to you." - Rashi

Show previous replies

controlav

Lead Maestro

Sonos plays what it is sent. If you want Atmos, you need to send it, and everything in between must allow it through. This is not as simple as RCA red/white cable audio was in days past.

Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.

Sign up

Login to the community