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nik9669aAnswer
Senior Virtuoso
December 19, 2024

Have you followed the guide for changing wifi? https://support.sonos.com/en-gb/article/connect-sonos-to-a-new-router-or-wi-fi-network 

Try temporarily wiring the Beam with Ethernet cable. 

2 replies

Ant65Author
Contributor I
December 19, 2024

Originally gone from BT WiFi back to sky. System worked fine with BT , since going to sky I can 👌 not get the Beam to work,and not the spea

nik9669aAnswer
Senior Virtuoso
December 19, 2024

Have you followed the guide for changing wifi? https://support.sonos.com/en-gb/article/connect-sonos-to-a-new-router-or-wi-fi-network 

Try temporarily wiring the Beam with Ethernet cable.