Home theater

Hi all,i’ve a surround system composed by 1 sonos arc + 2 sonos one sl as rear channesl. Sometimes i play music from youtube videos from my tv and i get worst experience compared to playing music directly from the app. I’m not talking about youtube lower audio quality but the “problem” is that audio is beign played by the tv and processed to play also on rear channels from a stereo pcm source (with sonos trying to figure out where sound should came from, for example voice on front and some background on rears). That result in audio getting a lot worse than playing music from sonos app and rear speaker set as “ambient”.Is there a way to manually tell the system to threat audio from tv as per “music” source? If not i think that would be a nice addition to the system because it is possible to also reproduce music from the tv non only movies or tv programs.I hope i’ve be clear enough.Thank you.

All brand new products - Arc soundbar, Sub, and Amp.  The Arc and Sub set up easily and are working well.  The Amp refuses to configure as surrounds.  I can successfully add the amp as just Stereo speakers and it seems to operate properly in that mode but if I try to add it as a surround it fails each time. All three components are connected via WiFi.  I’m not sure where to start with troubleshooting.  

Hi ,I have the beam gen 2 + sub mini and wanted to add 2 x Era 100 which I did, I cant say thay I feel the difference by adding Era 100 to get more out of it. the both Era 100 cant be heard ( only a little and doesnt  change much if the volume is high ) and there is almost zero effect on surround even watching movies via apple TV with Atmos.they do better work when listening to music on stereo mode but surround is def. not what I was expecting.any other here using the same and not happy with it ? 

I read quite a few posts about using multiple hdmi and the sonos arc, but I think my use case is a bit unique because of a very long hdmi run, so arc is not supported. I am looking to get multiple devices connected to my projector, but want to use a wireless sonos system as audio for all devices.  The HDMI run is quite long like I mentioned, so I cannot use eARC with the projector without having to have the converters to ethernet, so just wondering if anything makes what I am looking for possible:  We do not really need anything fancy in terms of surround, just literally trying to figure out how to use the arc for sound with all these devices far from the projector. Any help would be super appreciated. EDIT: I should mention that we do not currently have an AVR, I am not sure if any AVR would actually work for this use case or if there is something else we’d need to hook up like an hdmi splitter to a sonos connect?   Not really sure.  

When watching movies the voice level is really low in comparison to the music. Can this be adjusted?

I have an Arc that I am playing with a Sonos sub and would like to add a single Era 100 as a rear channel as I don’t have room for two. Will it pair? I realize that having a single rear will not give me true DOLBY atmos but I don’t have room for two rear speaking. Will the system allow me to pair a singLe rear?

Each time I change the channel on my TV, Beam loses connection to the remote and I can’t change the volume level. If I jump to the Netflix app and get back to TV, it works again until I change the channel. If I only use apps and jump to other apps this does not occur.Something seems to be wrong on my TV source or settings. Has anyone had this issue in the past and did you find a solution? This is truly annoying!My TV: Samsung UE65MU7000 (2017)

I have a strange issue. My Beam very often fails to connect to Philips TV (65Pus 7601). From configuration point of view everything is correctly connected (HDMI ARC etc). This issues appears occasionally and is quite annoying. When I had previous sounded (Denon) it never happened. What I need to do is to disconnect Beam 2 from Power and connect again. Then after 15-20 seconds sound is on. Did anyone of you experienced similar problem? As I wrote this problem appears occassionally. Like every 3rd time. 

I can't stream my music via Bluetooth or wifi. Google is now removed. The beam and arc are now officially walled gardens. Lame

Need to set up different TV TO my Besm

Hi, I have 2.1 system connected to a Denon PMA 30 amplifier that I want to connect to all the Sonos speakers we have, so I’m looking at the Sonos port.However one difficulty is we also have a projector that connects to the amp by Bluetooth when we use it (so not permanently)Is it likely that we’re going to suffer from lots of input shenanigans going this route, or can the Sonos Port switch inputs itself on an amp?

I have just added a pair of Era 300s to my Arc + Sub to replace the Ones I was using.  I have just tried a 7.1.4 test tone via an App on my Apple TV and when testing the up firing speakers both the front (Arc) and rear (Era 300) play at the same time when playing either the front or rear Atmos/ceiling speaker test tone (right or left). These should work independently right? Or do they operate in a .2 configuration rather than a .4 setup?

I am based in the UK and have just had FTTP installed. Part of setting up the Erro router, supplied by my ISP, was to reconnect my Sonos equipment. The Play 5, Play 3, Roam and Arc soundbar  are all connected, over wifi and are working. I have a Sonos sub and 2 Play 1’s that according to then Sonos app are connected over wifi, and in fact are working, as they produce sound.However in the networking listings from the Erro it shows that the Play 5, Play 3, Roam and Arc soundbar have a full wifi signal, (excellent). However the listing for the Sonos sub and Play 1’s are “greyed out”. I am correct in thinking that as the Arc has a full wifi connection and it is “bonded” to the sub and Play 1’s, it causes this issue? Not a major issue for me, just trying to understand the logic behind it all. The sound for the Lounge surround sound system is awesome.        

This feature request is for user-variable level control for the ARC speech enhancement effect.My TV audio setup is currently ARC+2xONE SL+Sub(gen 3).I’ve tuned and enabled TruePlayWith speech enhancement off, I find the speech level is a bit buried in the rest of the audio. I tried speech enhancement and it works great, but it feels like it’s about twice as much as I need. The speech is very intelligible, but is too emphasized (along with some other sounds) for my needs and comfort.So, I propose that the Speech enhancement level be adjustable, similar to treble and bass controls (but with only positive range of adjustment).Thanks 

I have an older plasma tv with no hdmi arc. I am using optical and was curious if there is any way around this?

Have an old Philips tv without optical or ARC port is there a way to connect to Beam 2?

I have the Samsung TV QE55Q60, on the web site of Samsung the TV can’t play Dolby Atmos but I have HDMI ARC port behind the TV so I wan’t know if I connect the Sonos Arc on the HDMI ARC port with an Apple TV last generation (the one with 128 Gb) on an other port connected with a movie who have Dolby Atmos sound, will my Sonos Arc play Atmos or not ? thanks for your help 

Hi all,After selling off all of my Sonos speakers (Four 5’s, a bunch of 1’s, and a few IKEA bookshelf speakers) several years ago Ive decided to jump back on into the fold with a new Home theatre setup.  Just recently purchased an Arc, Sub, and Move and have been very happy with the sound quality.  I’ve been having a far better experience this go around than I did several years ago.  I am having one issue though that I can’t figure out… l have an Apple TV 4K (Latest Model) connected to a 2022 Samsung Frame TV of which I have the Arc connected to with paired Sub.  All are connected correctly.  Arc is connected to the earc port while Apple TV to another HDMI and with high bandwidth cables etc…. Also, I do have Input signal plus turned on for all inputs on the TV. The issue I’ve been having is that when watching video content the picture freezes intermittently for a very brief period.  Probably a half a second or so.  Maybe even less.  Audio is fine and sounds great stays in sync and keep

Other than pulling the plug, is there a way to power down the Sonos Ray. 

I was getting intermittent static from my Apple TV - Samsung Frame TV - Sonos Arc-Sub-SL Speakers setup, but not when the source was my cable-box. I tried all the various suggestions from this forum to no avail. Then I tried the various streaming apps built into the Frame TV (Netflix, Prime Video, Crave, Disney Plus, Apple TV Plus, Plex) and no static/popping sounds. So clearly the Apple TV HD box was the weak link in my setup. So don’t assume that the ARC is the problem. It could very well be some other hardware in your setup. 

Hello,i have 2 sonos era 100 and a playbar. i can pair the two era for stereo music but cannot use them as surround. The system does not recognize them  Does someone know why?many thanks for your help. 

So ever since Sonos released update 15.5 our Sonos Arc has had troubles connecting to the Sonos app (cabled and wireless). We have tried all the Steps possible through the Sonos app to try and fix it but no luck. Besides that we also reset all our routers and TP link access points. All our other Sonos products work fine (Move, 2x One SL, 2x One, Sub GEN2 and PlayBar). I’m worried the new update broke or corrupted something in our Arc sound bar and am interested to know if other people have the same issues.Here is a list of things we have triedTried Sonos advanced troubleshooting in the App. Factory reset does not seem to work anymore (no orange lights). Reboot also not working, white light keeps blinking for hours and hours. Wired connection reboot worked once but still Sonos app could not see the Arc as connected and also adding as new speaker did not work. Reset router and access points. Tried network update through the Sonos app.

Hi,I have an Arc, 2 x Era 300’s and 2 x Sub Gen 3’s. Me and my daughter were watching a film at a reasonable volume when all of a sudden the Rear Era 300’s let out a massive loud bang and then loud static. I had to disconnect from the mains to stop it. I have restarted the system and things are playing normally. I thought they were blown at first. I’m in fear to use them as my one year old was pretty close and it hurt my ears. Is this just an isolated issue or has anyone else experienced this? I wonder what happened?? All has been working great until now. 

I want to buy Sonos Arc. I have a TCL 98C735 (98 inch) . I want to make sure that whem i will connect the arc hdmi. I will be able to operate the volume through the tcl remote.It is crucial for me to use one remote with out an app and without the sonos remote.I talked with technical support and they say the best way to check it is to ask in this forum users that have tcl tv and see if it works for them.

I’d like to suggest a settings configuration for those that aren’t able to have the speakers facing towards the tv. With my previous home theater setup it was fine to have the surrounds on the sides so I feel it should be doable here. We have a great living room layout but we opted to buy wall mounts instead of stands because we don’t want wires hanging all over the place. So we currently have them mounted on the sides and despite it not being the recommended configuration we still think it sounds great, however I would love to have the trueplay somehow detect which way you have them facing and adjust the channels. Hats off to those that were able to have them mounted the recommended way but I can guarantee I’m not the only one in this predicament so some kind of solution would be a great way to make sure all customers are getting the best sound experience possible.