Skip to main content

Home theater

Get help with your Ray, Beam, Arc, Arc Ultra, Playbar, Playbase. How do you set up a Sonos 5.1 system and TruePlay it? Which Sonos product work with your TV? Get help with your home theater questions here.

  • 6,001 Topics
  • 30,592 Replies
Stanley_4
Stanley_4
answered this question

Sonos Era 300 placement for surround

I’d say place the 300s for optimum TV sound and add a stereo pair positioned to work for sitting at the table, or a Five if you can’t find p...
  • 0
  • 1
BJOutdoors
BJOutdoors
started this topic

Two independent systems

I have two SONOS systems. I would like to set them up to operate independently of each other. How do I do that?
  • 0
  • 15
AjTrek1
AjTrek1
started this topic

Arc Placement

Updated 9/14/23 to include Era 300’s as surrounds (which have upward firing drivers) that replaced Sonos One’s. All other information and gu...
  • 7
  • 22
6001 Topics
Z
zachleeContributor I
asked in Home theater
samsung not connecting to SONOS over eARC after casting music to Sonos

I have a Samsung 2022 The Frame TV and Sonos ARC. After casting music to the Sonos from an app like pandora, and then disconnecting from the Sonos, I cannot hear audio through the TV. It requires a full power-cycle for the Samsung to recognize that the Sonos is connected over eARC. Has anybody seen this? I feel like the default behavior should be the eARC link is the highest priority sound source. Thanks,

1941
Ken_Griffiths
2 years ago
D
dantoni2Contributor I
posted in Home theater
Sonos Arc Volume Issue

Hello Everyone,I’ve owned the Arc for about two months now, I’ve noticed at times in order to properly hear what's being displayed on the TV I have to crank the volume high. I’ve tried everything, from resetting the Arc to changing the settings in the app and the TV. ​​​​​​The TV that I’m using the Arc with is the Sony A90J. I had the beam before and NEVER experienced this issue. Thank You

261
106rallye
2 years ago
M
mcfc4heatonsAvid Contributor I
asked in Home theater
Glitch When Turning Volume Down

I have the Ray bar & 2 x Play: 1's in surround set up and there seems to be some kind of glitch when i use my remote to turn the volume down. I've repeated the remote setup process a few times & still get the same issue, if i use the volume down button on the remote, the sound goes off completely, if I tap the volume up button the sound returns.

1333
Ken_Griffiths
2 years ago
L
lkupersmithContributor I
asked in Home theater
One SL rears - gurgling sound

Lately my rear surround speakers (Sonos One SL’s) start making a gurgling or bubbling sound (it's hard to describe) after watching TV for a few hours. I have a Sonos Arc connected via Ethernet cable, and my Sub and the One SLs use Wi-Fi.Either unplugging the two One’s or my Arc momentarily fixes the problem, but this is happening multiple times a week lately.BTW, originally my Arc was using Wi-Fi also, but I recently changed to Ethernet to see if it helped.The Arc has a Static address in my router, the rest of the system use dynamic IPs, but they never change. The speakers are in the same room as the router (Asus AX86U). I’ve changed the SonosNet Channel to 1 which is the furthest from my router’s signal. The audio comes from the HDMI ARC of a Sony XBR-75X900E. Has anyone else experienced this or have suggestions to fix?

5066
Corry P
2 years ago
B
bachya1208Contributor I
asked in Home theater
Sub says it's connected to Playbar, but no sound is output

Hello,I’m having an issue when I try to add my Sub (wifi) to my Playbar (wired with wifi disabled). The iOS app chugs away for a while, then says, “There was a problem adding your Sub. Check the network connection and make sure your product is powered on.”However, when I exit that screen, it shows the Sub paired to the Playbar – I can turn it on/off, manage its EQ, etc. However, when I play something through the Playbar, no sound comes out of the Sub.I’ve submitted diagnostics 1420622505. Thanks!

4442
106rallye
2 years ago
U
User379078Contributor I
asked in Home theater
Arc disconnects from system after installing Sonos voice assistant

I have a Arc, sub, and two SL One grouped for surround sound.  After the update of Sonos voice assistant every couple days the sound bar stops playing Sonos Radio or Deezer and does not show up in the Sonos app.  It is not clear but the OS might be rebooting and then connects back.  I had the same thing with a SL one that the SonosNet is started from.I removed the Sonos voice assistance from all of the speakers to see if this helps but does not. This happens when streaming music vs watching TV.

311
Airgetlam
2 years ago
R
Robbo32Trending Lyricist I
asked in Home theater
stranger things Netflix

Watching Stranger Things on Netflix which states it’s an atmos soundtrack but beam Gen 2 says it’s Dolby digital plus 5.1 ?LG 65BX oled connected to beam via earc TV set to pass through, other Netflix atmos content plays as atmos via beam strange ? or am I missing something ?

7607
R
2 years ago
M
mcfc4heatonsAvid Contributor I
asked in Home theater
TV Only Outputs Sound To Ray and Play 1s in Surround Sound Setup

I have HiSense TV (model: h50n5300) - I have surround sound set up and when playing music it is working as expected, however when switching to TV the sound is only outputted through the Ray soundbar. The TV supports 5.1 surround sound with RAW and PCM audio settings.

4059
M
2 years ago
G
gstjohn62Contributor I
asked in Home theater
Play music from receiver to arc and one sl

I would like to play music (both radio and turn table) on my Arc soundbar as well as my One SL speakers.  Here is what I tried and it has not gone well:  First I purchased a Port and a receiver.  The receiver I purchased did not have a Digital Audio Input, which the port instructions say you need.  I then purchased a Denon receiver that does have a digitial audio input but you have to hook it up to a tv to set it up.  I just want to play radio and use my turntable from the receiver to the soundbar/speakers I have set up.  How do I do this?  What receiver should I use.  Thanks for your help!

652
Stanley_4
2 years ago
J
jsquanceAvid Contributor I
asked in Home theater
Sub distortion on tv when streaming through Roku

I have a Roku ultra that streams to my Samsung tv.  I use an HDMI to push sound from my tv to my sonos beam.  I have a sub connected wirelessly to the beam.  My issue is that I get consistent distortion during low range “ominous” scenes during action movies, Stranger Things, etc.  I’m stumped as to how I resolve.  No issues when streaming music.  I’m guessing I’m missing something simple but I can’t seem to figure this out!  Any help appreciated.  

421
Ken_Griffiths
2 years ago
P
PaoloDeFTrending Lyricist I
asked in Home theater
Beam disappers while using streaming music services

Hi Everyone, I bought a Beam (Gen1) less than 2 years ago. By end of 2021 I added a Sub (Gen3). They have been working fine for some time, but a couple months ago Beam started disappearing from the app.Music stops playing, then, in the System info, Beam (sometimes Beam and Sub both) appears without any info, then Beam disappears completely and I get the message: “Sub (?+Sub) - Device is not configured” ” instead of “Living room (+Sub) - Beam” in the System-products menu. After some time, just few mins, the Beam appears again and starts working (till next time).A few additional info: this happens only using streaming service (Spotify, Amazon Music, Sonos Radio). It never happens when playing TV or streaming from phone or music library (NAS).At first it happened randomly. It could work fine for 30-45mins or more. Recently, this happens every few mins. Usually, no more than 10, sometimes even in a couple mins.Sub is wired to my router, Beam is on wifi. They are on Sonos Net - both are lis

676
P
2 years ago
R
rojerContributor I
asked in Home theater
Sonos Arc can not connect to LG C1

I just purchased a new LG C1 65 and Sonos arc SL from Costco. And I hooked the Sonos arc with the original HDMI cable to LG C1 HDMI-4 (all four HDMI ports support ARC/eARC). But somehow Sonos app shows ‘Can not connect to LG speaker’. I have turn on the following options for LG C1:Sound out: HDMI ARC HDMI input audio format: Bitstream Digital sound out: pass through eARC: Enabled  Simplink (CEC): On

12194
R
2 years ago
I
ifrench66Contributor I
posted in Home theater
Sonos Beam, Computer Monitor and PS5

I have been using a Beam 2 by connecting my PC and PS5 through a HDMI Switch that also had optical out. I used the optical out with the Sonos converter to HDMI and al worked well.I have just upgraded my monitor to have HDMI 2.1 so I can run my PS5 @ 120Hz. Connecting everything up the same way I am not getting any sound. I am assuming that is because of I have introduced HDMI 2.1 or at least that is the only difference from my original set up.I have searched high and low for a HDMI 2.1 switch with either eARC or optical out thinking that will solve the problem but i cant find anything.Has anyone else had the same problem and if so have you managed to resolve it.

8425
Ken_Griffiths
2 years ago
M
mcfc4heatonsAvid Contributor I
asked in Home theater
Surround Set Up - Individual Speaker Volume

I have just bouight a Sonos Ray and set up surround sound ith my exisiting pair of Play 1s.I would like to tweak the volume of the speaker indiviually, in particular make the Play 1s a tad louder in than what they are now in the Surround set up, is that possible?

1228
Ken_Griffiths
2 years ago
A
ARCguyContributor I
posted in Home theater
CANNOT CONNECT ANYTHING TO NEW ARC

Been searching through this topic and finding nothing that helps.    Bought a new ARC.   Attached to my house wifi.  Robust system over Cat6A cable with multiple access points.    Took a working sub and two One’s from another system.  Factory reset them.   Added them successfully to the same room as the Arc.  But NOTHING will connect to the ARC.   Wifi is. enabled.  I have restarted the ARC.  Settings on TV correct (HDMI to Arc input, etc.).  Restarted TV.    Nothing.   Maddening.    Please help.    FYI, I cannot connect with an ethernet to anything.   Router is in the basement in a cabinet with other equipment.   Thanks.

933
ratty
2 years ago
R
rgrenaderContributor I
posted in Home theater
Sonos 1 and Sonos 2 Incompatibility

What moron in Marketing came up with the concept that, moving forward, all new Sonos hardware would be Sonos 2 compatible only?  It had to be Marketing, because no Tech weenie would ever do this.I have Sonos speakers throughout my house, 10 separate devices in all working seamlessly to provide high quality tunes in every room and outside.  But today, I purchased a Sonos Roam, only to find out that it was incompatible with my existing Sonos 1 system, and if I moved forward, I would be forced to have 2 separate Sonos 1 and 2 systems, neither of which will talk to each other, on my network.If my existing Playbar, which is paired with 2 ea S1 speakers dies, and I have to replace, am I out of luck?  I am not about to replace all my hardware, which would require a considerable investomet, for a mediocre outside speaker.Just f-ing unbelievable. 

1957
ratty
2 years ago
P
percussiveContributor I
posted in Home theater
Cable position when wall mounting Sonos Arc

I am about to wall mount my Sonos Arc using the Sonos wall mount. My electrician has layed a conduit channel within the wall for cables (power, HDMI and ethernet). However, for my preferred position of the TV and Arc, this conduit channel lies to the right of centre when looking at the arc from the front (approx 150mm from the right edge of the Arc). If the cables are brought out of the wall at this point, will it still be possible to connect them to the Arc at the insertion points further along the Arc, whilst using the wall mount, or will the cables get in the way or be visible? Cheers

2314
P
2 years ago
K
Kmay73Contributor I
posted in Home theater
Why can’t i get atmos with my Arc on vizio m556-h4?

I recently bought an Arc, two bookshelf speakers and a sub. I have it going through an 8k HDMI cable to my eArc port and eArc is turned on through the settings on the tv. When I try to play music or movies with atmos, it never says I’m getting atmos on my app. Please help. 

37913
G
2 years ago
F
FoodfiendContributor I
asked in Home theater
How do I get my Sonos system to NOT send 2 channel music to the center channel Beam?

I have the Amp with Sonos ceiling speakers and the Beam G2.  When I try and play music from Spotify, it up mixes to some faux 2.1 signal and plays out the center channel using the surrounds rather than just playing music out the L & R channels from the Amp.  I am finding that once you add a center channel, it turns your amp and ceiling speakers into nothing more than an expensive rear surround speakers.   Is there a way to NOT use the center channel for music without having to reconfigure the entire system every time (remove surrounds)….like every normal AV receiver?  

1025
J
2 years ago
M
MeckkContributor I
asked in Home theater
sonos beam

Impossible d'utiliser l'application avec ma Beam 

151
Ken_Griffiths
2 years ago
J
JazzyGeoffContributor I
asked in Home theater
Connecting LG B7 TV, Sonos Amp & Sonos Arc

Hi All,I have got a Sonos Amp which is connected to some ceiling speakers in kitchen which I use for music only (in kitchen/outdoor area). I recently bought a Sonos Arc which I have connected to my LG B7 TV fire the HMDI Arc port. I was just wondering if there would be any benefit to connecting my AMP to my TV and then my Arc to my AMP? or even if thats possible. When money permits I am hoping to get Sub and surrounds etc over time also.  Main reason I ask is I seem to get Dolby 5.1 or 5.1 plus come through on Arc when I check sonos app, but never Dolby Atmos. possible its just what I am watching is not supporting atmos?ThanksGeoff

1652
J
2 years ago
M
Moondoggy51Contributor II
asked in Home theater
Is there an option to see the volume level of the Sonos Beam on my Samsung TV

I purchased a Sonos Beam a few years ago and when it was connected to my very old Samsung Smart TV when I adjusted the volume up and down I saw volume control numbers on my TV.  When I upgraded my TV to a new Samsung Smart TV and connected my Sonos Beam the volume indicated on the left side of the screen does not show any volume level numbers, Just a Plus and Minus symbol.  Today, we had a very brief power outage and the TV displayed a picture while the Beam was still powering up and when I adjusted the volume I noticed that before the Beam was operational the TV had volume level numbers but once the Sonos powered up, it was back to Plus and Minus.  So obviously there’s something with the Sonos that’s controlling what the TV displays and what it doesn’t.  So my question is this..Is there a setting within the BEAM to that controlling the display that I can adjust so I can actually see the volume level? 

87897
J
2 years ago
D
dymoyContributor I
asked in Home theater
HDMI issue

Hi,I set up a new Beam2 to an LG LCD tv via HDMI Arc. When I turn off TV and turn on again after about 5 seconds I get a  Sonos screen. I have to manually select the cable tv HDMI 2 input.  Only happens when I turn off and on TV.  Any suggestions?David

221
buzz
2 years ago
E
EthieContributor I
posted in Home theater
connect tv to sonos arc

Cannot connect TV to sonos arc

312
Airgetlam
2 years ago
B
billiejoe87Chromatic Producer I
asked in Home theater
Benefit To Wiring Amp To Sonos Arc?

Hey Everyone,I’ve got a Sonos Arc with a sub and Sonos AMP connected to ceiling speakers.The AMP and Sub are very close by to the Sonos Arc. Is there any benefit in putting an ethernet cable in between the Sonos ARC and AMP? Neither are connected directly to a router as I have another speaker wired to the router in another room to create SonosNet.I’d assume putting a cable in between the Sonos ARC and Amp would make it more reliable as the home theatre setup doesn’t need to communicate over Wifi. 

1341
M
2 years ago
Terms & ConditionsCookie settings