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Get help with your Ray, Beam, Arc, Arc Ultra, Playbar, Playbase. How do you set up a Sonos 5.1 system and TruePlay it? Which Sonos product work with your TV? Get help with your home theater questions here.

  • 6,026 Topics
  • 30,727 Replies
Stanley_4
Stanley_4
answered this question

Sonos Era 300 placement for surround

I’d say place the 300s for optimum TV sound and add a stereo pair positioned to work for sitting at the table, or a Five if you can’t find p...
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BJOutdoors
BJOutdoors
started this topic

Two independent systems

I have two SONOS systems. I would like to set them up to operate independently of each other. How do I do that?
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AjTrek1
AjTrek1
started this topic

Arc Placement

Updated 9/14/23 to include Era 300’s as surrounds (which have upward firing drivers) that replaced Sonos One’s. All other information and gu...
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6026 Topics
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Tampa2BucsContributor I
posted in Home theater
open living room

Hello,I have an Open Living room where ceiling is 9 ft high and my setup is as follows.85” Sony TV 950HArc2 ERA 300Sub Gen 2 left side is sliding glass door / partial wallsitting position medium window / partial left ERA 300 is placed then right side other ERA 300 this point is open concept will I experience Dolby AtmosThank you     

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1 year ago
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EchoroomContributor I
asked in Home theater
Sony A1 and sonos arc

I have just attached my new Sonos arc to my Sony A1e and the only audio input I see on the arc is Stereo pcm. I have tried testing films from both an Apple TV plugged into the Sony tv and the Netflix app on the Sony tv but I get the same result . I know the Sony only has ARC, not eARC, but I would have expected to at least get Dolby digital into the  Arc. Any ideas what connections or settings I can try?

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1 year ago
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SimonCW18Contributor I
asked in Home theater
Era 300 with Beam 2 and Sub Mini?

Hello, My currently set up in a medium size bedroom: Beam 2, Sub Mini and 2 One SL’sI want to stick with Beam 2 and Sub Mini as I think it enough for my room, but I would like add more enhances surround sound when playing Atmos content. My question is: Worth upgrading my One SL’s to Era 300’s? Since the Beam 2 does not have Up firing Speakers will the 300’s still work well?  Thanks!  

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1 year ago
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JFranciscusContributor I
posted in Home theater
sonos 7.1

I have 2x era 300 as surround speakers with my arc and sub and I understand my system should now be able to generate 7.1 channels. I'm trying to get this out of my PS5 whilst playing games, however the Sonos app keeps displaying 5.1. So is this a bug? Am I really getting 7.1 instead of 5.1? What am I missing here?

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J
1 year ago
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belohubyContributor I
asked in Home theater
can't turn on microphone on sonos arc

can't turn on microphone on sonos arc

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106rallye
1 year ago
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Dav3dukAvid Contributor I
posted in Home theater
Will a rug improve acoustics?

I've just upgraded 2 x One SLs to 2 x Era 300s as rears in a home theatre set up (Arc plus 2 subs). Initially I had stands, but have replaced them for wall mounts, in my opinion way better! The speakers can go closer to the wall physically, and you lose the 'ET' effect.My question: there's lots of wood in this room, and I wondered whether a larger rug, or even a rug with some acoustic absorbing material underneath will improve sound. What does everyone think? Thanks! 

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Stanley_4
1 year ago
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You can call me MikeContributor I
asked in Home theater
third rear speaker

 Would a One SL be recognized and effective as a rear center?

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Y
1 year ago
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CryptoandCigarsContributor I
posted in Home theater
Frustrated and Need Help! Connecting Samsung Frame TV to Sonos Amp - through coaxial cable

Hi have a new Samsung Frame TV in the living room and the one connect box is in the closed cabinet right next to the TV. My Sonos AMP set up is inside my media room which is on the other side of the house from the living room. The Sonos AMP is currently connected to my 5 ceiling speakers in the living room. That is working perfectly.Now I want to get the Sonos Amp connected to my Samsung frame so I can run the TV audio to the ceiling speakers. The one connect is in the cabinet next to the TV and inside the cabinet I have a RG6 coaxial female port and then I have a Cat6 port. Both of these hook ups run directly into the media room across the house where my Sonos amp is stored. I need to use either the coaxial hook up or the CAT6 hook up but I cannot figure out the best set up.Currently I have tried this set up:I plugged an optical audio cable into the Samsung one connect box and put the other end in this switch that I found on Amazon (Optical-to-Coaxial or Coax-to-Optical Digital Audio

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1 year ago
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mheins57Contributor I
asked in Home theater
Using more than one remote for Sonos Arc volume control?

I’m considering buying a Sonos Arc, and feeding TV audio to it with the optical connection, but I’d like to get an answer to this question:  According to the user manual, you can “program a TV remote to control the Sonos volume”, however  it also says that “Only one remote can be programmed to control the Sonos home theater speaker at a time.”.  I will need to control the volume with either of 2 remotes; however, one of them is a programmable which emits the same control codes as the other, with regard to raising, lowering, or muting the TV volume.  My interpretation of what is going on when you “program a TV remote to control the Sonos volume” is that the Sonos is learning what codes the remote uses for the volume commands, and that therefore any number of different remotes could be used for volume, as long as they send the same volume codes.Are my assumptions correct, and is anyone successfully doing this?  Thank you. 

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Airgetlam
1 year ago
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blowfirContributor I
asked in Home theater
Living Room Surround Set up

I have a Playbar and 2 x Play:1 set up in a surround sound configuration.  this has worked seamlessly for years.  in the past few months the surrounds lose their connectivity and when the mute button is pressed on the Play:1s just flashed amber.  I either have to unplug the speakers from the mains and re plug in or remove them from the S2 app and set up from scratch.  This nows happens every 2-3 days.I’ve installed a new wifi router that hasn’t fixed the problem and re-installed my Sonos system from scratch and the surrounds are still losing connectivity.Have any other users had this issue and resolved?

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1 year ago
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DgeehanContributor I
posted in Home theater
2 Play 1 in surround sound with the Beam Gen 2. Can the volume of the 2 Play 1 be controlled separately?

I currently have a Sonos Beam gen 2 with two surround sound Play 1 speakers. I used TRUEPLAY to make sure that the sound was going to be optimum. The issue I am having, and no one seems to be able to help, is that the surround sound speakers at the back cannot be controlled independently. The BACK LEFT surround speaker has a volume MUCH LESS then the volume of the BACK RIGHT surround speaker. I want to balance those two rear surround Sonos Play 1 speakers. 

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1 year ago
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Dav3dukAvid Contributor I
posted in Home theater
Era 300s ideal placement for my Home Theater setup

Hi there,I have just replaced my Sonos One SLs with two Era 300s. In the setup I have an Arc and 2 Subs (3rd Generation).I did initially buy the official stands, however both are slightly leaning forward and not 'square'. I also prefer a neater look, and so will wall mount the Era 300s. Is the above position ideal, or should they be wider apart? My listening position is also slightly lower when watching a film, so I'll have them slightly lower than the stands, will this have any downside? I have one Sub sat on the Era 300 stand's base to the right (it sits here perfectly fine), and the other in the opposite corner of the room where the screen is. Again, is this a good position for the Subs? I haven't found any good Atmos demos to test, although they are significantly better than the Ones. Fuller sound, and better connection to the front and rear channels. Thumbs up!  Thanks,David 

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1 year ago
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jayhilContributor I
posted in Home theater
Era 300s surrounds play outside instead of inside channel

Hi all,just ran various 5.1 and 7.1 tests and the outside channels are firing when sound is supposed to come from the rear left or right. Meanwhile the inside channels are firing for sounds supposed to come from side left / right. Shouldn’t this be the other way around, especially with the supposed placement facing straight towards the wall where the TV is placed? My thoughts were that the side left / right would be reflected from the wall after being fired from the 300s outside channel. I saw somebody on Reddit mentioning that repairing as surrounds fixed this issue but it doesn’t on my end.  Any ideas how to fix this? I assume this is also the reason why some people have a subpar experience with the 300s as surrounds. 

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1 year ago
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BrightGrahamContributor I
asked in Home theater
Audio from TV

How do I setup a TV to transmit to Sonos wirelessly instead os by cable?

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1 year ago
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DoryContributor I
posted in Home theater
ERA300s mounting upside down versus regular position

Hi team,I’ve ordered a pair of ERA300s to use as surrounds with my Arc and sub. I was planning of mounting them at regular listening height on the wall behind my couch. Then I read that they can also be placed nearer the ceiling upside down and I can easily mount them there too.So I have a choice. Which is the best position to mount them or doesn’t it matter.cheers, Dave

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1 year ago
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DEVTOMContributor I
posted in Home theater
SONS Beam 2 speaker options

With limited funds which is the best combination of speakers to pair with my SONOS Beam 2:   Two ERA 100’s   One ERA 300   One SUB MiniThank you,Tom

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AjTrek1
1 year ago
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Cjp1234Contributor I
asked in Home theater
sub disconnects and will not connect to playbar

Please please help before I throw this crap out the window.Sub constantly disconnects from sub, possibly from router reset, I don't know. Generally turning this junk off and back on resets it all fine. Tonight, oh my god what a palaver. Router has been reset 3 times. Sub reset 5 times. Playbar reset 4 times. Variations of unplugging. I've had 3 different fault messages. Eventually found " Wireless connection not suitable for this playbar. "Reset everything. Uninstall app, reinstall. Reconnect all components. It recognises both items, but won't allow me to add the sub to the room( playbar) as it can't find it ??? Seriously? I've been at this an hour now. Pressing buttons, resetting this, resetting that, all different orders. The Wireless isn't suitable bit has gone, both speakers are on the app, but they don't recognise each other. All been fine for 3 years except all these disconnects but this one takes the biscuit

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1 year ago
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paulfieldingAvid Contributor I
posted in Home theater
IR Remote Up volume (not down) has stopped working

So my remote-not-working issue so far appears to be different than everyone elses.  My Down volume control has stopped working, though Up still works.  I’m pretty comfortable it’s not hardware for two reasons:I have both my cable remote and a different 3rd party remote configured to do the same up/down volume, and Down volume stopped working for both of them at the same time.  Which suggests to me that the problem is on the Sonos side, not the remote side. If I go to setup a new remote and re-do this one, it asks me to press Up Volume.  When I press Up volume on the remote, the light on the Playbar blinks and Sonos acknowledges the Up press, and says I’m ready to use my remote.  I then try to use the remote, and Up still does not work, but Down still does.Any suggestions? 

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buzz
1 year ago
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Roger 53Contributor I
posted in Home theater
Using Sonos with home cinema setup

I have just updated my old Yamaha AVR for a Denon 2800. My TV output is to a projector and Sonos Playbar (+Sub + 2x Play1). I have used an HDMI splitter for the past six year to separate the output from the AVR into video to the projector via an HDMI cable and the audio to the Playbar via an optical cable.When I installed the new Denon AVR I intended to use the same projector and Sonos system so connected to the two, via the same splitter box, to the Denon output as I had it previously. The picture quality is fine but I cannot get the sound to work at all.I have spoken to both Denon and Sonos technical support but neither are able to help or suggest what I might try. Can anyone in this community help please?Thanks

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1 year ago
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DenWContributor I
asked in Home theater
Voice and picture sync problem

Why are the voice and picture so out of sync on my Sonos Arc and Samsung QN90 TV

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1 year ago
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jb1888Contributor I
asked in Home theater
Speakers suddenly go quiet for a couple of seconds. .

Hi,  recently upgraded my system and got 2x era 300 to replace my Sonos ones.  I have an arc, sub and era 300s and every so often they keep going really quiet for like a second or two.  I have submit the diagnosis 1098022638 within 10 mins of it happening. Didn’t happen before on my previous set up.  thanks. 

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1 year ago
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LukeGalvinAvid Contributor I
posted in Home theater
Feature Request: Television sound switch to music during commercials

A great feature for my own personal use and business users (thinking specifically of sports bars in this instance) of Sonos would be to have the television-connected speakers automatically switch to music when television commercials start, and back to the television audio once the game starts again. Please let me know when this update is available, with my sincere thanks.   

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buzz
1 year ago
A
Anil805Contributor I
asked in Home theater
sonos beam

Sonos beam got disconnected from my Panasonic tv

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Ken_Griffiths
1 year ago
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NaokiContributor I
asked in Home theater
How to connect the 3.5mm audio output jack to the sonos beam gen2

I am using a DELL u2720qm as a monitor and this monitor has only 3.5mm audio output.How to connect the 3.5mm audio output jack to the sonos beam gen2?

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Airgetlam
1 year ago
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User125817Contributor I
asked in Home theater
How to get 5.1 with two amps and Sonos Sub

Hi there,We have a room with two Sonos amps, one for front pair of ceiling speakers and one amp for rear ceiling speakers and a Sonos Sub configured for 4.1 surround sound, all with wired ethernetIs there a Sonos product availlable (preferably with wired ethernet port) that could drop into this system to act as centre speaker to enable 5.1 surround sound? 

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Airgetlam
1 year ago
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