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Get help with your Ray, Beam, Arc, Arc Ultra, Playbar, Playbase. How do you set up a Sonos 5.1 system and TruePlay it? Which Sonos product work with your TV? Get help with your home theater questions here.

  • 5,842 Topics
  • 29,840 Replies
Stanley_4
Stanley_4
answered this question

Sonos Era 300 placement for surround

I’d say place the 300s for optimum TV sound and add a stereo pair positioned to work for sitting at the table, or a Five if you can’t find p...
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BJOutdoors
BJOutdoors
started this topic

Two independent systems

I have two SONOS systems. I would like to set them up to operate independently of each other. How do I do that?
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AjTrek1
AjTrek1
started this topic

Arc Placement

Updated 9/14/23 to include Era 300’s as surrounds (which have upward firing drivers) that replaced Sonos One’s. All other information and gu...
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5842 Topics
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dougworldContributor I
asked in Home theater
How do you know if Dolby Atmos working on Arc with 300s as rears?

This may be a dumb question but how can you tell if the uprising drivers on the Arc working when paired with the 300s?  I find that the 300s are louder than the Arc so it's a bit hard to tell.    

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1 year ago
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divdtContributor I
asked in Home theater
Hdfury Arcana, Old Philips full HD, Chromecast with tv 4k

I recently bought hdfury Arcana for my old full hd Philips tv in combination with chromecast with tv and beam gen 2 etc. When i reset the Arcana Netflix is working full admos only Prime only DD+. I change the scaler in Arcana settings to 4k sdr 12b and change chromecast also to 4k and Prime is working again. My question is changing these settings will this harm any of my devices? Thank you.

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melvimbe
1 year ago
RMENNO
RMENNOContributor I
asked in Home theater
add beam soundbar to tv and Amp

My Sonos amp is located in my AV room and it’s wired to 2 ceiling speakers in my Gym.  I have a Sony TV in the Gym room but the AV company could not get it connected to the Amp with the Ethernet wiring. First Question: is there a way to get the TV connected to the Amp with the Ethernet wiring or a wireless connection to the Amp?Second Question: If I install a Sonos Beam to the TV (Direct TV box installed behind TV) with a HDMI cable from the TV ARC output to the Beam—-when I turn on the TV will it automatically find the Beam and the Amp —-therefore play the TV/Direct TV audio through the Beam and 2 ceiling speakers?

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RMENNO
1 year ago
architekt
architektAvid Contributor I
asked in Home theater
Dumb question: Is my setup 7.1, 5.1 or something else?

I have a Beam Gen 2 and paired with it are two rear surrounds (Sonos One Gen 2) and a sub (Gen 2, Sonos). The Beam G2 supports Dolby Atmos. I know Atmos adds height related audio. My question is: Is this a 5.1 set up? Or is it 7.1 (or something else) because of the Dolby Atmos? I’m not sure if just by supporting Atmos if the Beam G2 means it also has 2 extra speakers in it (hence 7.1 not 5.1 confusion) to handle that, or if it just simply means it can decode and play back Atmos sources properly.tl;dr - With a Beam G2, Sub G2, and two rear Sonos Ones G2 is my setup 5.1 or 7.1 or something else? Thanks.

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jgatie
1 year ago
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Hank2018Contributor I
asked in Home theater
Sonos Beam and Sony Bravia X95K

I recently purchased a Sony X95K mini LED tv and geek squad attached my sonos beam to it. The beam will not play the TV audio UNLESS I follow these steps: TV and sonos OFF, apple TV and cable HDMI unplugged. TV on, sonos ON...plug only the sonos beam HDMI in connect sonos beam via the sonos app to the TV Last: plug in apple tv and cableevery time I turn the TV off, I must repeat this process if I want the beam to play the TV audio.Does anyone have a work around? It seems as if the sonos beam has to be the “priority” plug-in. I’ve read and done research that confirms this but there has to be a work around….

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1 year ago
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Warren1Contributor I
posted in Home theater
Thump from Sub

I have a quick question on the Sonos Sub (Gen3), paired with the Sonos Arc.When the Arc goes from idle (green light) to active (white light), the Sub makes a one-off gentle thump noise. This happens on most occasions when the system goes from idle to active. I have (factory) reset the Sub and it continues to do this.Sonos told me (having done a systems diagnostic) that this is part of the system in order to alert users to the system moving from idle to active. It wasn't there when I first bought the Sub (2.5 years ago) and has appeared in the last year (perhaps after a software update).There doesn't appear to be any obvious detrimental impact on the performance.Has anybody had experience of such a thump? It doesn’t happen when the music is playing.ThanksWarren

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buzz
1 year ago
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RobJacksonAContributor I
posted in Home theater
era 300 as surrounds

Question about 2 era 300 as surrounds. In 7.1 or atmos they sound great but when ever I play 5.1 dolby I get almost no sound at all out of them. I got a lot more from 5.1 with 2 ones. Is this correct or is this a bug?

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106rallye
1 year ago
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davemate23Contributor I
asked in Home theater
New Sub Mini connecting but not playing.

I recently bought and set up both a Beam Gen 2 and Sub Mini. The Beam was set up fine and works brilliantly, however having set up the Sub Mini an hour or so later, it connected fine (although both products seemed to have issues with the NFC identification during set up - first time was fine on Sub Mini, but second time had issues). However, the Sub Mini, whilst set up went ok, has the white light on, but doesn’t make any sound (having tried with the TV and by casting music with heavy bass to the Beam).I’ve checked on my Google Wifi app and only the Beam seems to show as connected to the network. This is pretty disappointed after having decided to invest in Sonos over other home cinema systems.

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1 year ago
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David in KSContributor I
posted in Home theater
can’t add sub mini to beam gen 2

I’ve added the sub mini to my network and added it to the Sonos app.  When I try to add the sub mini to my room and connect with the Beam, I get an error to check WiFi, check router, etc.  I’ve reset to factory many times.  I’ve deleted the entire system and started over.   I can connect the Beam and the Mini every time to wireless but cannot get the Mini to connect to the Beam.  I’ve turned this into Sonos but haven’t called because it’s the weekend.  Ticket 133177309

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Airgetlam
1 year ago
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jdawContributor I
asked in Home theater
Speakers jumping volume

Hi All, Have had a Sonos home theatre for roughly 5 years now. Recently over the last month I have noticed the sound jumping volume when watching/streaming TV. Every so often it will jump from what seems like a quieter muddier sound to a higher volume clearer sound. I appreciate that there are other apps and the hardware controls where people can inadvertently adjust the volume without realising, but this isn’t the case. It will spike up and down over the course of an hour the exact same amount.

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1 year ago
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PaulmathijsContributor I
asked in Home theater
Sonos Arc flashes orange and makes popping sound

I have a Sonos Arc, since almost 2 moths now. Since a week (maybe since update to 15.4?), our Sonos Arc’s status LED is flashing orange and it is making a popping/clicking sound (in accord with the LED flashing) from the right speaker, every time before it commences to play audio (e.g. from TV, stream via Spotify (Sonos or Spotify app) or Airplay.I performed a factory reset, but this didn’t help.

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1 year ago
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chuckychillaContributor I
asked in Home theater
ERA 300 as separate mono speakers via line in

I need 5 channel INDEPENDENT mono Sonos 300 speakers that accept the line source input WITHOUT mixing or cross communication of the 4 or 5 Sonos speakers……..as if being fed discretely from 5 channel Dolby. Can this be done. Also I need each Sonos 300 speaker to not operate in stereo mode with Left/ Right coming from each side. It needs to output from each side. In other words can the sonos 300 operate as separate conventional active speakers?

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106rallye
1 year ago
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timprestonContributor I
asked in Home theater
Sonos Base volume level keeps changing

We have found the base volume level keeps changing.This is both from TV and Spotify 

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1 year ago
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SimonSpContributor I
asked in Home theater
play5 gen 1 not connecting

I just moved my router and Sonos bridge to the other end of the house, we have a wifi point near the Sonos speakers but the right hand speaker is a long way from the bridge. The right hand speaker doesn’t seem to want to connect to the system. When I try and connect a new device it says there are none, the app has the left speaker plus ? in the Sonos room which had both. There is a beam next to the right hand speaker working fine. Can you reset everything somehow? The app on my iPad may have updated also, is this the cause of the problem? It was all working before my modem was moved,any ideas? 

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Airgetlam
1 year ago
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coolycarrotsContributor I
asked in Home theater
Can you connect an amp, ray, and sub mini in a single room?

I am trying to connect an amp, ray, and a sub mini all in the same room wirelessly, but every time I connect the ray or amp, it just makes a new room, but I want it all to be all connected. Any help?

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1 year ago
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AdamosTomatosContributor I
asked in Home theater
Which speaker setup should i set in games?

I’m unsure which is correct here.I use XBOX series X with ARC, sub and two one SL.XBOX series X outputs Atmos by default but ingame i can choose between these:Default, stereo, quad, 5.1, 7.1 and Pro Logic.What is correct here?Does Default option ingame use Atmos or should i set 7.1 and then XBOX outputs ATMOS from that setup? This is confusing me.Also, is my setup a 7.1 setup or a 5.1 setup?

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1 year ago
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EruvatarContributor I
posted in Home theater
Audio cuts with Beam Gen2 + 2x One SL

Hello,I purchased a Sonos Beam Gen2 with 2x ONE SL two weeks ago.The Beam is connected to my LG C1 via HDMI earc, with earc enable and passthrough + bitstream set. Everything was working fine until a few days ago, I noticed some random audio cuts when using the PS5 (1 or 2 per hour).I have set the following settings on the PS5: AC receiver, 5.1 and PCM. I spent all the week trying to figure out a solution:- Disconnect and reconnect all devices one by one (LG, PS5, Beam etc.)- Connect ONE SL via ethernet to my router- Switch the HDMI port of the PS5For the record, I use the HDMI cables that came with Sonos Beam and the PS5.After all this testing, I noticed:- I had no sound on the PS5 with the PCM 5.1 signal: I had to switch to 7.1 or Dolby/DTS to get sound again, or I had to restart my TV.- The audio cuts now occur every 30 seconds on the PS5.I decided to reset my LG C1 and reconfigure everything, since:- I no longer have these cuts every 30 seconds on the PS5 but I haven't played a lon

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Corry P
1 year ago
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ING DiazContributor I
asked in Home theater
How to connect Sonos amp to An outdoor tv on my back yard 40 feet away from the amp?

Hello everyone, I have 2 sonos amp and 4 outdoors speakers, 2 speakers on my deck and 2 speakers on my outdoor kitchen, I just bought an outdoor tv (55’’ Samsung Terrace outdoor tv) and i don’t know how to connect the amp to the tv using HDMI because the amp is located indoor about 40/50 feet away from the tv that will be outside on the outdoor kitchen, anyone has an idea how to set it up? do i need an HDMI extender with cat6 cable? or sound bar to keep it outdoors? how can i set it up properly? 

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1 year ago
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AZ-JoeContributor II
asked in Home theater
Sound from DirecTV into Sonos

Trying to get sound from DirecTV into my Sonos system to put in any room.  The old DirecTV had analog out that went directly into my Sonos Connect.  The new box doesn’t have that.  I split (1x4) my HDMI signal from the output of a Denon Amplifier to 2 Samsung TVs.  I tried to take a 3rd HDMI into my Sonos AMP but I get no sound.  Is there a way to take the Digital Coax or TOSlink from the DirecTV box into the Sonos Connect to distribute that audio to my Sonos system?

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106rallye
1 year ago
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CpocpoContributor I
posted in Home theater
no sound in surround speakers with.5.1

I have connected arc - sub mini + 2 sonos one sl.In dolby digital 5.1 there is no sound in surround  spearkersMy tv is sony xh90Sound is in dolby digital  Any idea?

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1 year ago
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CT YogiContributor I
asked in Home theater
Vibrating noise in the Beam when streamin the Mandalorian

Two days into my new Sonos Beam Gen 2, and now notice a vibrating sound that starting occurring when ever the heavy background music in  The Mandalorian starts playing.is there a way to stop this vibration?

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Airgetlam
1 year ago
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stevemgAvid Contributor I
posted in Home theater
HDMI/ARC

I’m not able to connect my ARC to the HDMI port on TV as it’s on the rear of tv but it’s on the wallis there another way to connect to tv ATM I have the play bar connected with optical lead can I get an adapter for it to go to HDMI TY

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S
1 year ago
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corrpelContributor I
posted in Home theater
sonos voice cec controls

Hello,Here is an ideea that i think can be implemented.Use sonos voice control to control tv cec, like play, pause, rewind, next video etc.Can this be done?Thank you.

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1 year ago
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ed.jContributor I
asked in Home theater
Ray sometimes starts playing music by itself

I have a Sonos Ray attached to a TV. I use it as a TV soundbar, and also to stream music to over DLNA.Sometimes, when the audio from the TV stops (either through being turned off or paused for a while), the Ray starts to play music that was in the queue.I use Android (BubbleUPnP) to stream music to the Ray, but the app is closed and not running when this happens.I have turned…TV Autoplay ON Media servers OFFThe Ray is connected via WiFi.Any ideas??

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Corry P
1 year ago
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ScottKentContributor I
asked in Home theater
Amp not working with Playbar

I have 2 sets of Sonos architectural in ceiling speakers connected to 2 Sonos Amps in 2 separate rooms.  In one room I have a Sonos Arc and was able to have the ceiling speakers attached to the Amp get set up fine as surrounds.  In the other room I have an old playbar and was trying to set up the other Amp as surrounds with the playbar.  Got it setup and seemed to be working fine for a few minutes and then noticed that system said it could not fine the Amp.  Nothing in the app seemed to work to get the Amp to reconnect but playbar itself remained working.  Tried to take the Amp off as surrounds but system still would not find the Amp again.  Had to hard reset the Amp and setup Amp again as standalone speaker.  Tried second time to setup as surrounds and same result only Amp became disconnected almost immediately and had to do hard reset again.  Realize the playbar is a bit older and amp is brand new but seems others have gotten amps and playbar to work together.  Any suggestions on thi

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S
1 year ago
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