Home theater

Hi there all,I recently purchased a new 65” Sony 4K 120HZ TV to maximize my gaming and theatre experience at home. Come to find out, in order to get the 4K 120HZ gameplay, the Xbox Series X must be plugged into the eARC port….. the port that the Sonors Arc is already plugged into.What is my workaround here? Is there one? 

I like seemingly many others have a broken port. Today I unplugged it to install a new TV and now it won't stay put and falls out. Are these easily replaced? The playbar is perfect apart from this crappy component which appears to have fallen apart. I know it was lose a couple of years ago but now it needs replacing. Can these be replaced easily or is it part of a board? I really don't expect such poor component from a high priced product. Thanks in advance

How could I move a Bridge and Sound bar to another room?(I may have incompatibility problems between S1 and S2. I want to maintain version S1 but maybe these equipement has been automatically upgraded to S2) 

Can I connect the Amp with a third party subwoofer and Sonos sub at the same time?Sound quality aside, is this possible? 

I have two play1 paired to a beam, the left had speaker crackles when the volume is turned up on the tv.

HiI have Sonos Arc connected to TV LG 55LB650V via HDMI-ARC. Other stuff (e.g. AppleTV4K) connected to TV's HDMI. All 1.4 cables, sw updated, SimpLink on.I know it's old TV :), but CEC works on HDMI-ARC - TV falls asleep well when AppleTV is connected here and I poweroff it. Not with Sonos Arc.Other CEC actions (power on, HDMI# switching) works with Arc as well. I also try using API:POST /players/{playerId}/homeTheater/tvPowerStateSending parameter tvPowerState:ON - response "{}" (=ok) ... TV wakes up - good.STANDBY - response "{}" (=ok) ... but nothing happen on my LG TV Any idea? ThanksPetr

Just changed from Bose soundbar and sub to sonos arc with sub and twin ones as surround.    The sonos is so hard to hear dialogue with the sound level down yet the action scenes are very loud. Finding myself constantly adjusting the volume and the wife is asking if we have wasted our money changing to sonos.    i have been playing all night with the app, trueplay on and off, loudness on and off etc etc. Have the surround speakers turned down to help a little but never had ti do any of this with the bose 300 system.    Running Sony KD-75X9400D.    any help appreciated :) 

Hi guys. Recently bought a new LG G1 and I love it, it replaced my CX which had a faulty panel however the G1 will not pass LPCM or Atmos to the Sonos Via E-arc Passthrough. If I put it the LG on Auto I get Dolby Atmos but no LPCM for my Switch, Apple TV and PS5. With the CX it at least passed it through, although always in LPCM 7.1 which I know they intend to fix. If I try in my Xbox to put LPCM or Atmos on it says your receiver doesn’t support this format. Is it because the TV is so new the Arc and it aren’t communicating properly. I’m really disappointed and I love my Arc and my G1 but would like my sound to be accurate. Any ideas or is this a known problem?Thank you

I have a Beam, 2 Play Ones and a Sub Gen 3 set up and am experiencing sound dropouts when watching live TV only. The sounds drops out for a split second and then comes back in. I do not experience any dropouts of audio when watching recordings on my Sky Q box or when watching Netflix or Prime through the apps on the Q box. I had a HDMI cable running from the Sky Q box to tv HDMI port 1 and the Beam connected to port 2 (Arc). In an attempt to resolve the audio dropouts I have tried:1) Unplugged all other HDMI cables apart from Sky Q and Beam2) Changed the HDMI cable from Sky Q box to TV to 4k cable3) Tried optical adaptor supplied with Beam4) Played about with LG TV settings as suggested in other posts (PCM, HDMI control off etc)I am still experiencing the audio dropouts. My diagnostics code is 633986811. Thanks.

So I'm considering ditching my Sonos Sub. Without TruePlay it sounds like mud in my room (thank you Sonos for not facilitating TruePlay on Sub without a soundbar, more money down the drain).I'll probably get a high quality, 12 inch subwoofer and connect to the Amp's subwoofer out.If I do this, what kind of control will I have in the app as compared to Sonos Sub? Will I still have crossover setting? Sub volume? 

I’ve just bought a Sonos arc to replace a Sonos Beam. Pretty underwhelmed as I’m find it hard to tell the difference between the Arc and the Beam. Is there any way to check if all the speakers on the arc are working?

I have an arc and bonded amp surround speakers. Works well for movies but I would prefer to only have the amp surround speakers playing full music. I don’t like the way the arc sounds with music. Can Sonos please add an option to disable arc during music playback so the amp can be the only speakers for music? Otherwise the system works well with TV.

I have an LG Oled TV → 55”, 18 kilo heavy, 1228 x 749 x 220 and it’s resting on it’s own foot (is that the correct English term for it?). It’s not mounted on a wall. LG seems to make tv’s with a very low mount, so if I put a soundbar before it, the soundbar will actually be slightly infront of the TV. This is what is currently keeping my from pressing the buy option for a Sonos Arc. I’ve looked a bit, but aside from finding reddit topics where people put tv’s on books, construct their own solutions and one person even putting the soundbar behind the tv (eeh..) I didn’t find much in terms of a solution. yet I cannot be the only person with a non-wall mounted LG tv that wants to use a soundbar I think? Does anybody know of any good solutions? Esp. for such a heavy TV. Preferably something that also is not bad to look..  

Hi, I just got off the phone with a Sonos Support rep who insisted that Trueplay will not compensate for distance (L/R balance), even in a home theatre system. Is this really the case? I have an Arc/one:SL/Sub3 5.1 system in which the right surround speaker is slightly closer to the listening position than the left, which makes it sound louder. I've tried tuning with Trueplay multiple times but it does not improve. Curiously enough the "speaker distance" settings with Trueplay off does not seem to make any difference to balance either.  I must say that it seems very weird to me if Trueplay does not compensate for speaker distance and there is no manual way of doing it.

So I just bought the ARC and it is something I’ve wanted for a while. I go through the Sonos app set up process and after adding my WiFi password I get the following message: I am at a loss that it won’t come up and I can’t play music etc with the arc. I have a another Sonos device that works just fine no problems at all. I have followed the prompts per the app but still the same issue.

I have been trying to set up my Sonos Arc with my TV which does not have an ARC port.  This has proved to be exceptionally frustrating, and pretty much every part of the system owns a piece of the blame.  The TV, as I said, does not have ARC.  Streaming services only seem to offer Dolby Digital Plus, which doesn’t work over optical audio, and cannot down-convert to Dolby Digital (not plus).  It seems there is only one (the HDFury Arcana) box that can split an ARC signal off of a normal HDMI. Although this all comes together to create a perfect storm of incompatibility, I wan’t to ask here about the design of the Sonos Arc.  From what I can tell, most home theater setups have an HDMI input coming into a receiver, which passes sound to all the speakers, and video on to the TV through an HDMI.  It seems like the Arc reverses this setup, going backwards from the TV into the Arc, which is effectively acting as the receiver.  Why was this design choice made, and why is there

There is a thread on this specific to LG televisions.  When using a Panasonic 4K player and outputting DTS as LPCM, Arc only plays in stereo.I do not want an Arcana, I’m looking for the simplest possible setup.I want an 85 or 86” TV.  Are any Arc users having success with another brand of TV that successfully passes multichannel surround LPCM from the Panasonic to their Arc?  (Dolby Vision is a plus, but that knocks out Samsung)thanks!

Hi, When my I change the channel on my Sky Q box from one broadcasting in DD2.0 to one broadcasting in DD5.1, the Beam goes completely silent. The only way to bring the audio back is the turn the Sky Q box off and on, or to reset the input of the Beam to TV. I’d hope that this could be fixed as its really annoying.The beam is attached via ARC to my LG 43 UM7500PLA with hdmi-arc set to pass through, I’ve also got 2 ikea simfonisks connected as surrounds. This same “bug” occurs when connected via optical, leading me to think the issue is with the beam rather than with my tv or Sky Q box. I’m willing and open to being corrected.Once I’ve power cycled my Sky Q box or reconfirmed the TV input to the beam, when going back to a DD2.0 broadcast the beam from the DD5.1 broadcast the beam behaves just fine. Diagnostics number 1069721209Any help would be great, thanks very much. 

I can not add anymore my two standalone Play:1 speakers to my Playbase as surround speakers. My Playbase is connected via Ethernet. My Play:1 are WiFi connected. After the surround wizard the app shows me an error than not all speakers could be added and I can do a retry. But if I just swipe down the error msg it shows me both Play:1 speakers as added. In fact only one is added to my Playbase and the other not. In Trueplay calibration wizard only one Play:1 Speaker and Playbase is playing the test sound. The ohter is quiet.Even after a full factory reset of all speakers. Same behavior.But my two Play:1 speakers can be used as Stereo Speakers, this works fine.What is wrong here?Diagnostic # 1265119658

I have an arc, sub and 2 one sl’s. I am planning to upgrade to a new Tv.   The Panasonic 50HX820B looks good with Dolby Atmos which should, in theory, make the most of my set-up when streaming Netflix or Amazon Prime via the Tv. However it seems to output Arc, not eArc.  Will that make a difference to my sound experience?  

Hey all, Here’s the setup - I have a very extensive Sonos system...multiple products, multiple upgrades, etc. etc.In my living room I have a 5.1 setup with in-wall speakers for TV/movies, all driven by an Anthem receiver, which is fed by multiple HDMI inputs (AppleTV, Roku, etc.).In my rec room I have a TV with a Sonos Arc and Subwoofer In another room I have a TV connected to a Sonos BeamIn both of the above rooms I can play the sound from the TV to multiple other rooms. It’s really good for sports and news. But I can’t do that from the living room because the Anthem receiver is in the path.I’d like to be able to do two things:Feed the TV audio from my living room to the Sonos network I tried using the audio outputs from the receiver into a Sonos Port, but the receiver only does that for analog ports. I tried using the second HDMI from the receiver out as an input into a Sonos Amp,

Hello,I  have been trying to select TV audio but my Sony X9500H keeps automatically switches back to Sonos Arc system sound.I am considering to by a Facebook TV portal which requires a connection to the TV speakers (to avoid echo). However, if I cannot find an easy way to switch back the audio from Arc to TV speaker, the Facebook Portal will be useless.ThanksHP 

Want to use amp (older white version) with sub for music and arc for tv, can the sub connect to both devices, so when watching tv the sub is controlled by arc, and when listening to music it’s controlled by amp. 

If I add two play 3’s paired with my Sonos amp running Rogers LS55 floor standing speakers. Will that setup work as surround sound?

O.P.Hi folks,I have an LG  CX 65" OLED TV for which I just bought a Sonos Arc. My problem is that, if I plug it in to the eARC HDMI port as recommended, I don't seem to be able to select any other sound output channel. Now you may wonder why I would want to do this and I have an answer.I often need to be able to use headphones when watching TV late at night or when with my wife – I'm partially deaf and this allows me to enjoy watching without driving her to deafness too. However, choosing "wired headphones" or "wired headphones + internal speakers" in the audio output menu doesn't stick. It just switches back to "HDMI ARC" after a few seconds.I have gone through every setting I can find in the iOS app from Sonos and didn't find anything helpful. I managed to make it work only by unplugging the HDMI cable from the Sonos. I haven't tried other options such as using another HDMI input – perhaps that would help?If anyone can point me at what idiotic th