Home theater

I have a new Beam (Gen 2) and two Play:1 speakers. All have been upgraded to the S2 platform.The Play:1 speakers work fine individually, in a stereo pair, and when grouped with the Beam.But, when I configure the Play:1 speakers as surrounds for the Beam, no sound comes from one of the Play:1’s. (Left Rear). The Beam and Play:1 Right Rear work. The light is solid white on top of all speakers. When adding the surrounds, both Play:1’s play the test tone.The problem occurs for all audio sources: TV input (optical + HDMI), Pandora, Music Library, Sonos Radio.I have removed the Play:1 surrounds three times and re-added them - after testing they work independently. Still the left rear Play:1 does not have sound. (all speakers show solid white)I have removed the Play:1 surrounds and renamed their rooms and re-added them - after testing they work independently. Still the left rear Play:1 does not have sound.I have factory reset the (left rear) Play:1 and re-added it to my account. I tested it a

I have just bought 2 A80k Sony TVs (XR-65A80K and XR55A80K). Both are set up in identical fashion with Apple TV input to HDMI 1 and an optical cable to the Playbase/beam. The Apple TV remote and the Sony remote both change volume when the Sonos is not connected, and when the Sonos is connected, the volume indicator shows as going up or down with the remotes, but no change in volume on the Sonos. We do not use the TVs for channels. We only watch content through the Apple TV.It is as though the volume settings on the tv are not being recognised by the Sonos equipment. Very frustrating to see the volume indicator moving, but no change in volume. The Sonos app changes the volume fine. The Apple Remote is no longer recognised by the Sonos, and the Sony remote is Bluetooth. So the question is does anyone have an idea how to make this work. I have tried resetting the remote (input/down for 5 secs), tried resetting the TV and setting up from scratch, and tried setting up the Sonos from scratch

Not sure if this counts as advanced or not, but… I am in the process of sorting out my semi-finished basement (needs paint, and flooring basically), but I have the 40% code so want to get my Sonos before that expires. In the diagram below, the “x” = posts. We are going to have the TV either on the wall where it says “TV” with the back of the sofa against the posts, OR the right hand wall (perpendicular to where it says “TV”) and then the sofa would be perpendicular to the posts.  I have a sub, and want to add an Arc and probably era 300s. This space would be for watching movings/tv/sports with the family, but also something of an entertaining space with the bar. For example a potential use is that we host a Super Bowl party of have people over for some other event, which would see people sat at, or around the bar as well as on the sofa, etc. So… my questionsDoes having surrounds placed only around the sofa/seating area, mean sound around the bar would be poor?  Would they be better pla

Thinking about picking up an arc, but I am seeing reviews that it’s not producing deep base without a standalone sub. Currently have playbase without sub, and quite happy with my setup. However wanted to get in the atmos bandwagon since I will be getting 2 era 300 as well. So what’s the verdict from the community? 

Hi there. I just bought a Sonos Beam Gen 2 soundbar, and made some changes in the settings for a better experience when watching movies and tv series. Although Im enjoying the sound, it’s not so good to listen music with the settings I have now. This weekend Im going to buy a pair of Sonos ONE SL to add the surround. My question, it is possible to listen the music only in the pair of SONOS ONE SL?And using the pair and sonos beam gen only for movies/series. 

It is possible the put the Sonos arc behind the tv. The reason is that the Sonos arc will hide the bottom of the screen. thanks

I am sure similar issues have been answered but I would like to throw a line out anyway.I am currently traveling and have someone staying at my place where I have a Sonos home theatre system installed. Yesterday I was playing music on my Sonos roam I travel with through the Spotify app on my phone and noticed that the music kept stopping randomly (I was using Bluetooth).During the same period, I got a message from the person staying at my place saying that the Sonos System keeps stopping and skipping ant random intervals. They were playing from their own source and not using Spotify from within the Sonos app.Due to the timing of both these isolated issues, I ask myself: “Is this coincidental or is there more to this?”Could it be Spotify somehow causing the issue?Is it interference? Am I going crazy?help.   

I’m listening to the 1989 (Taylor’s Version) album that came out today and something is wrong with the mix, but only on my Sonos system (Arc+sub+2 300s). I’m using Apple Music. During the chorus, when she sings “Wildest Dreams uh uh huh,” the “uh uh huh” part raises the volume of the soundbar and is jarring. I thought this could just be the mix, but I played the same track using the same source through my Airpod pro 2nd gen and the same jarring volume bump doesn’t occur.Why is this happening? It’s difficult to listen to, and also gives me pause that Sonos isn’t properly interpreting the mix.If you want to hear what I’m hearing, go to around 1:04 on Wildest Dreams (TV) on an Atmos Sonos.  

Hi, I'm hoping for some advice on upgrading my system. I know some of these questions have been asked before, so I apologise if they seem basic. I've had a search through and read many posts but couldn't find exactly what I am looking for.I currently have two ONEs in the lounge (stereo pair, on Sanus stands) and two Symfonisk Bookshelf speakers in the kitchen (stereo pair).I am looking to buy a Beam Gen 2 for the lounge. I am thinking of bringing the Symfonisk speakers into the lounge and placing them on stands behind the sofa on either side with TV straight ahead and keeping the ONEs where they are at either side of the TV in the far corners. For TV, I would like to use the Beam as main speaker(s) and Symfonisks for Rear Surrounds. I don't think I can add the ONEs as extra speakers for TV in this set up and that's ok if that's the case (but would be nice).For Music, I would like to use the Beam, together with the ONEs (as a stereo pair) and IF POSSIBLE, also the Symfonisks. Would the

Hello,I've reviewed a lot of other threads but can't find a similar problem. My setup: Old Sony TV (no e-arc)PS5 (primary media device)Sonos Arc + 2x Play 1 as surrounds I recently introduced an HDMI switch with a Toslink extractor to resolve audio syncing. Toslink out to toslink/HDMI adapter to Sonos Arc and HDMI out to TV to bypass TV audio processing entirely.  First oddity: it all works well and I can get Dolby Digital 5.1 and full surround audio on the PS5 interface and any gaming, but when streaming Disney+ or Netflix, there's no sound coming from the rear speakers at all, despite the app showing 5.1 while this content is playing.  Second oddity: a second input device is a GoogleTV and in this configuration it's outputting everything in full Dolby Atmos, which is great! Definitely not complaining, but out of curiosity, how is this happening over toslink? Any help is appreciated!  

I want to connect Frame TV to AMP?   I believe the only external input for AMP is analog RCA jacks.  What is best way to connect Frame TV audio out via fiber to RCA jacks?  The only cables I have between components are 1-coax and 1-Ethernet, no fiber our audio cables.  Would using ARC HDMI port make it easier? 

I have factory reset my Sonos devices & can't seem to get them to connect to the new router, the app can see them but can't seem to connect to the wifi & it's driving me nuts, the system is about 6 years old & hasn't been used as a surround sound set up in some time but really want it going asap, any help would be greatly appreciated. Cheers 

My set up includes a Beam gen2, Sub gen3 and 2 One’s. When attempting to play a movie on a streaming service, Netflix, Disney Plus, there is no sound from the surround speakers.  But when watching network tv, the surround speakers work.  In both instances, under the Beam, its showing Dolby 5.1.   Please help  

I Have A Sonos Amp 4.1 Set up with MA passive speakers + Sonos 1s surrounds. I am really happy, however I feel frustrated not being able to play Atmos music, recently I found a way I wanted to share, in despite than in my opinion most Atmos mixes are not worthy for me to ditch my current set up. I would like to hear from others which other ways you have used to achieve this. I recently listened the new Atmos version of “The Dark Side of The Moon” on Amazon Music and it is impressive, it was worthy to turn on the TV just to listen to this Album.Anyway I will start a list of hardware proven to achieve Atmos downmix to 5.1:My case : Fire TV 4K, Sony TV AF9 and Amazon Music HD feeding Sonos Amp. Amazon Music settings, Ultra HD off, Spatial Audio on; Fire TV set to Surround Sound Best Available. With this combination the Sonos app recognises DD 5.1 as feed from Atmos songs. I use the TV menu to turn off the screen as the Amazon Music app doesn't trigger the screen protector.Previously I fou

Hello, I have a house full of Sonos gear including a Move for times on the go.  Currently looking to outfit a covered but open air structure with 3 mounted TVs.  Dimensions are 70 ft X 36 ft, metal room is 18 at peak w/ TVs and speakers to be mounted at the break at 12 ft.  There are no walls but speakers will be protected from direct sun and rain/weather.  Central Texas so temps will stay above 100 in the summer but rarely stay below freezing for more then a couple of days.would Fives and ARC handle that environment? would 4 Fives installed at each corner (well inside the edges to avoid direct exposure to sun/rain) and an ARC under the main TV in the middle fill that much space?   Is there a formula or calculation to predict volume ?  The space is mix use, TV watching and music playing/dancing.  Like to hear any thoughts or suggestions.  Any considerations I haven’t listed here?   For context, I had initially ruled out Sonos as an option due to exposure to the elements and producing e

What are the recommended steps to remove account data and factory reset the Arc and in what sequence?

I have a sonos ARC and sound keeps cutting out for 1-2 seconds and then picks back up. My sonos was fine for about 1 week after purchasing but now the sound will cut out periodically. Here is my diagnostics number 103248445. How can I fix this issue?

hi all,I own a gen1 system composed of a playbar and a sub and a few play 1 speakers.I would like to upgrade my playbar to a Beam Gen2will it work with the rest of my setup?thanks mucho  

Sonos ARC S19 connected with HDMI cable, not Fiber Optic. HDMI 3 Arc on TV connected to HDMI on Sonos. I have rebooted both TV and Sonos. I have switched HDMI cables. When I press Settings on TV controller, scroll to Audio output, and scroll down to select Audio system, it says, “Switching audio to external speakers.” Ten seconds later it says, “Audio system is unavailable. Switching to TV speakers.” When I disconnect TV and Sonos from power for 2 minutes, and plug them back in, it says, “Switching audio to external speakers.” Ten seconds later it says, “Audio system is unavailable. Switching to TV speakers.” In the Sonos app on my iPhone, when I go to Home Theater > TV Setup, it says, “Let’s get your Sonos connected to your TV.” After the required steps it says, “Audio System not connected.” The four tiny white LEDs on the Sonos sound bar indicate it is working properly. When I go into External inputs > Manage inputs, all four HDMI ports are set up properly. When I go into Exter

there is not any reset switch please help me

Since Trueplay does its best to measure the acoustic space I was wondering if it could report on a best effort reverb / RT60 measurement to help with understanding echo and reverb in a room.  it would have to expose some sort of report after tuning a room - something like the room could benefit from a bass trap or reverb is highest in these frequencies and maxes between 1 and 2 seconds or all frequencies tested except X are below 50 ms etc  

I've just connected the Sonos Arc to my LG 65EF9500 TV via HDMI ARC (eARC not available on the LG). When using my Amazon Fire Stick with a movie encoded with Dolby audio, the Sonos app shows Dolby Digital 5.1, which is all I expect without eARC on the LG TV.However, I also have an Oppo Blu-ray player (UDP-203) connected to my Denon receiver (AVR S920W) via HDMI, and the Denon is connected to the LG TV also via HDMI.I have the Denon receiver set to “pass through” for HDMI so that the the Oppo signal goes to the LG even with the Denon switched off. (I have also taken it out of “pass through” mode and played a Blu-ray disc with the receiver on - same results noted below.)When I watch a Blu-ray disc encoded with Dolby surround audio on the Oppo, I cannot get the Sonos Arc to recognize the audio properly, and the app shows Stereo PCM 2.0. How do I get it to recognize Dolby Digital 5.1 like it does with the Fire Stick as noted above?Is there a setting on the Oppo or the Denon I need to chang

Has anybody used the HDFury Arcana to successfully pair the Sonos arc with a Samsung TV with an Earc HDMI port, and a Direct TV receiver? Since it costs $299 I would rather not buy one if it isn’t going to fix the issue. I posted elsewhere (as have others) about my new 2023 model Samsung TV not recognizing or ‘handshaking’ with my Sonos arc. At the moment I’m using an optical input between the two, but I don’t think I’m getting Dolby Atmos or the best out of my Sonos surround system. 

Please can we get a schedule for night mode. Its such an easy thing to do. It only changes the phone app! Its been asked to be added for years. Yes we can do a work around. What a faff that is. This request has been asked for for so long. Are your software engineers asleep? 

Do you really need 2 of the same devices for surround sound and why is that. I have 7 speakers collected over the years and all are differnt models do I really need another to use as surround sound. I was hoping to connect a Sonos bean and Era 300 together.  ThanksH