Home theater

I am having three problems with the Arc SL shadow; 1) a loose HDMI port on back of the soundbar that will lose connection if i touch or move soundbar even slightly  2) random sound drop while streaming content  and 3) poor reception to control volume from Firestick remote.   Anyone else with similar experiences?

Yesterday when I turned on the TV, there was a loud pop from either the Arc or the Sub.  This morning, after the TV was on for about 30 min, the left surround popped in the same way.  I grabbed a diagnostic as quick as I could after the pop, but not sure why this started all of the sudden.  Update went through two days ago to 14.0.4Diagnostic is 1674648960

Hi All,I am writing to discuss an issue I have encountered while attempting to enjoy Dolby Atmos movies and gaming with my recently purchased Era 300 speakers. Whenever I select the Dolby Atmos home theatre option on my Xbox Series X, I experience a significant popping noise, and the sound cuts off approximately every hour or two.To provide some context, I have ensured that the Passthrough setting is enabled and Earc is activated. Additionally, I own an LG C2 television. Considering that it has been three years since the release of the Xbox Series X, I would like to inquire if any progress has been made in resolving this issue.In the event that I am unable to utilize Dolby Atmos, I am curious which mode would be recommended as an alternative. Should I opt for 7.1 uncompressed or Dolby 5.1?I would greatly appreciate any advice, suggestions, or potential fixes regarding this matter. It is worth noting that the Xbox Series X supports Dolby Atmos gaming, unlike the PlayStation 5.Thank you

Hi All,Is there a fix or workaround to enjoy Dolby Atmos gaming on my Xbox Series X? As others have reported there is a loud Popping noise that occurs when playing Dolby Atmos on my Xbox.Is the only solution to turn off EARC or Atmos on the Xbox?Any fixes or news on this?I just purchased Era 300’s and would like to enjoy them when gaming on the Xbox.

I’m thinking of upgrading my Beam gen 1 to gen 2 and would like to know if my existing TV an LG 49UK 6400 PLF will support Dolby Atmos pass through.  TIA 

New to Sonos products here and getting very frustrated. I connected the new arc to the correct hdmi port, downloaded the app on my phone. The app recognises the arc but can't connect to it using the audio pass code or the 8 digits pin number on the back. I restarted the arc, restarted the router and tried 4 different phones (android and Apple) to no avail. Customer service  could not help and had tee cheek to ask for a feedback after the call. Iam about to smash this damn thing. I know I should have gone for Samsung. £800 for a soundbar which does not work out of box. 

Just wanted to report in.   For years my Arc system (two surrounds and a sub) has been used with an older LG OLED without the newer eARC and I was getting Dolby Atmos “lite.”   Yesterday I updated to the new LG C3 which has the new HTML 2.1 eARC and am now getting the full Atmos.  My word, the sound quality is at another level. I simply can’t believe how good it is. I didn’t know what I was missing.

If I place an order a Beam next Tuesday morning, when can I expect my item to be delivered to the UK ? Thanks

I have a Arc, and 2 x era 100’s in my “Tv Room”. the era 100s are set up as surrounds to work with the arc.however, i can’t find an option to EQ only the arc, or only the Era 100’s. it seems the EQ applies to all devices in the TV room. is this normal?

Need help and experties, I have Polk and Sonos speakers and I would like to trun them into a home theater, if I can work them, I am not sure if this setup will the folllowing setup even work.Two Polk RTi12 (Front L & R) + Sonos Ark (center speaker)2 Sahdow one SL (Rear L & R)+ Two Polk in wall speakersPolk SubPioneer Amp to power up the RTi  + Sonos AMP to connect the 4 polk  

How many max Symphonisk can I pair at once. Can I pair 10 of them together ?

Hi allI think I know the answer, but want to to tap the collective community brains for confirmation.7 years ago we set up a media wall for the TV and sonos Playbar paired qwith 2 Sonos play1’s as rear surrounds.  The TV and playbar are in a recessed wall unit.  The depth of the recess is 14cm.  The playbar is 10cm from the top of the recess, 10cm above the 55 inch TV.  The width of the recess is 1450mm (as per the attached pics)We needed this set up to ensure the TV was not too high and up unitl now, we’ve had no issues.  We are upgrading the TV and looking at upgrading the soundbar to take advantage of Dolby Atmos.Looking at the size and design of the Arc, it seems like it would be too close to the top and sides of the recess to be optimal.  I think it would still be 10cm from top and 15cm each side.So my question is, would we be compromising the benefits of the arc? Would the sound from the side and upwards firing speakers would get distorted.  In which case are we better sticking t

I have an arc bar. I would like to buy two speakers. I'm hesitating between fives and era300s. I use 50% music in stereo and 50% in home cinema.What do you recommend ?

Is there a way for the sonos engineers to allow trueplay for the era 300 when used as rears for home theater setup? I have android and would need an iPhone to do trueplay for everything. I could borrow an iPhone to do this but sometimes I need to reset these devices for it to work correctly and I would need to do the trueplay all over again.

Can I combine the Beam Sound Bar with two One speakers for surround sound

I just built a new house and my room is 15 feet across and 30 feet in length, with a 9 foot ceiling. What is the ideal distance to place a pair of Era 300's behind a couch for the ultimate surround sound experience. I will have a 77 inch flat screen mounted to the wall on one end of the room with an Arc soundar under the screen. My couch will be placed 10 feet in front of the TV wall, and I will have a Third Gen sub woofer in the front right corner of the room? I have 20 feet to work with behind me, and I’m wondering what the ideal distance would be for placing the two Era 300’s?I have come across a lot of posts from people who have the back of their couches pressed against a wall, but I haven’t come across anything addressing the kind of space I am working with for rear speakers, and more specifically, a pair of Era 300’s as rear speakers. I would love some advice, as I have a lot of flexibility. I will be using Sonos speaker stands, unless someone convinces me to go with wall mounts,

Hi Sony managed finally to convert it's tempest 3d audio sound to the most used current format dolby atmos. Did you experience it? Do you think it's a great atmos experience?I am using an arc with a sub and two symfonisk bookshelfs. I tested it with the game A plague tale requiem. I definitely could hear sound coming from the roof and generally a more spatial sound. Its more difficult to notice where the sound is exactly coming from and the overall experience is much more immersiveI am curious to know your feedback 

Can I use ray with a play 3?

Tomorrow my Sonos Amp will reach me so I was wondering what you guys think about the following setup and what I might be able to optimize..Lg oled TV hdmi Arc ( not e-arc)Hdmi goes to ArcSonos Amp 1.5mm audio cable 2 meters and 5 meters.2x B&W 704 Nautilus speakers (had to bridge low and high frequencies by wire (black to black, red to red) as the plates are missing) so speakers are expecting regular audio connection.Fancy Banana plugs with gold in it or something.Will connect directly to Sonos Amp as front speakers.On the other side of the room 1x Sonos One and 1x Sonos One SL for surround. I need the B&W's for superb classical music (mostly pure piano) and I need all the rest for surround for superb Sonos experience.What will this setup do in terms of surround?What do you guys think which setup is best?Any other tips and tricks?Very much appreciated!   

era 300 getting warm on the front! They are ok when not running. But when running their get warm. Is it something to worry about?

With the new update in PlayStation 5, we can use Dolby Atmos, but if I activate it, sometimes I hear a loud pop. Are you thinking of a quick solution to this issue?My setup is Sonos ARC, Sonos Sub Gen 2, and two Sonos SL as surround sounds. My TV is a 65” LG C2

Recently got the Arc after many months of waiting. I needed the white so when it goes up on my mantle it blends in with all the painted mantle and wood work behind it. Opening the box I found that it has a black power cord!?!?Most people that order white are doing it to blend in to a brighter/lighter background, so a white power cord makes complete sense.  All of my Sonos Play 1 and Ones have white as does my white Sonos Bass.Now I have to buy a white power cord, and haven’t been able to setup my Arc that I’ve been waiting to buy for so many months…

I have just bought a new tv with Dolby atmos so I am going to upgrade my beam gen 1 to a gen 2. My current beam cables (hdmi and power) are sunk in the wall Will these be ok with the new beam particularly Will the older hdmi be ok with Dolby atmos sound?Secondly I have a spare play 1 so was thinking of getting another refurbished play 1 to set up a surround sound system. Again with using the older play 1’s will this be detrimental to the atmos experience? Cheers in advance for an advice

When I adjust the volume on my Samsung TV, I get a loud buzzing through the Playbar for a few seconds, which then prompts the TV's Soundcare pop-up. How do I fix this?  

I have Apple TV (3rd gen) HD connected to Epson 4k LS11000 projector via 30 ft long hdmi fiber cable (24Gbps). Another 30 ft cable connected from projector eARC out to Sonos ARC. There is a Sonos Sub and 2 Era 100 surround sound speakers also connected. All good. However, playing any Dolby Atmos and Dolby Digital 5.1 is having issues. Video plays smoothly but the sound is skipping to the extent that it is absent for multiple seconds. Playing Atmos sound also skips with Xbox as input source.Is it possible that 24Gbps is lower bandwidth and I should try 48 Gbps instead ?I would really like this to be fixed. Would appreciate if anyone have had similar experience and was able to resolve it.