Home theater

Had the Sonos ARC for about 6 weeks now. General TV content, music is ok, but im still not impressed when watching films with either a 5.1 signal or ATMOS, it just sounds so flat and ATMOS does not surround you like the Samsung ATMOS soundbar I previously had. The sub and rear surrounds seem to out do the ARC they perform great, but the ARC I just feel is holding itself back, like the speakers have half power.. I was watching Midway film last night, rears and sub did a great job but the ARC just sounded weak, I also found the voices would be too quiet even with speech enhancement on. I have Truplayed so many times to get a better sound but it does not change it much at all.I have not returned it as Im hoping this can be fixed with an update, as im not impressed by the ARC yet. I want to be wowed by the ARC when watching films, not fiddling with the settings all the time trying to get a better sound from it.

Hi, I currently have two in-ceiling speakers installed in my basement, which I intend to use for a home theatre. I was considering the Sonos Arc given its support for Dolby Atmos at a reasonable price. However, I was wondering if using the in-ceiling speakers in tandem with the Arc for surrounds would have an enhancing effect, negligible difference or an adverse impact. My worry is that the in-ceiling speakers may interfere with the up-firing speakers on the Arc… is this something that Trueplay will calibrate for? Additionally, my in-ceiling speakers are slightly offset and the TV does not sit perfectly between them on the left/right plane. Would that suggest that their use as surrounds may be sub-optimal? Thanks,

My Sonos Arc randomly drops audio here and there. Diagnostic: 290190921

Hello,I recently set up my Sonos Arc, but I can’t get Atmos through my Xbox One S. Here’s my set up…Samsung 55” Class 4K Ultra HDXbox One SSonos Arc (connected to the TV via arc HDMI) Any help would be appreciated.

Hi Sonos team,I fail to set up up a surround system. I recently bought a Sonos SL and Sonos One to be matched with my Sonos Beam. I am able to play stereo through all of them simultaniously but when I want to set up surround it mentions something like “There was a problem adding the surround speaker. Please make sure the surround speaker is connected to power and wifi”. The Beam is directly connected to the routher while other devices are on Wifi. Would anyone have a solution to this issue?

I have installed a new arc to my system , I already have 2 ceiling speakers I am looking to use as surrounds with my arc and sub but I can’t get any sound out of them ? Both the arc and amp are hard wired to Internet and the app lets me set it all up just can’t get any sound ????

Im building a new house, and want to set up surround in the living room with wall/ceiling speakers. I have today a beam with sub and two One as surround. But I want to at least have the surround in ceiling instead of One hanging on the wall in my new house/living room. Is this possible? And instead of beam I want wall speakers in front, but as far as I understand Amp is just a stereo unit which makes surround setup not possible with just wall/ceiling speakers?Does Sonos have any amp that can handle multiple ceiling speakers for different zones? Having 5 Amp setup is quite costly. 

my gear: 1 connect amp, 1 pair of symphonisks, 1 play 5, 2 polk S15e, 1 turntable, 1 polk signa s1 soundbar with sub (2.1).OK so here's the "problem":first, I would like to have a sonos AMP with the turntable and the tv and a non SONOS sub connected and also the symphoniks acting as surrounds! is this ideal?secondly, just have the polk signa s1 for the tv and the connect amp + Polk S15e for the turntable. (but then i will not have surrounds)These are my 2 best ideas.Do you have any other suggestion? What do you guys think?Thks for your time. So basically, do you think the sonos AMP solution will solve everything? my only doubt is for everyday Tv (news, soaps, whatever) do you think the Polk s15e + sub + surrounds will be to much?

My surround setup stopped working recently. It’s unclear what the reason is. My ip ranges changed due to a new modem and needed to reconfigure my sonos system. However i don’t think that is the reason…My setup:TV audio out: HDMI / ARC: auto (setting it to PCM makes no difference)DTV audio: auto (setting it to Dolby Digital makes no difference)My Beam is setup with two play1 speakers but audio input still says Stereo 2.0 when i look at “About my system” in the system settings section in the app.I tried everything imo…Any suggestions?

Buenas tardes.Quisiera saber si sonos arc y ps5 es compatible con el sonido 3d tempest.Gracias.

My 2008 Panasonic plasma TV is still going strong - making it a tough negotiation with my wife to replace it with an OLED that will give as good a picture! My viewing is mainly through Virgin Media V6 … and sometimes Blu-ray.I’m about to hit the ‘Buy’ button for the Arc (although it does look like there’s a shortage at the moment). My TV doesn’t have an ARC HDMI … but I’ve read that I would need to connect with an HDMI optical adapter … but that would mean ATMOS wouldn’t be possible??So I was wondering if it might be possible to use an HDMI splitter - HDMI cable from V6to the splitter and then one HDMI to TV for picture and a second HDMI to the Arc for sound.Any thoughts on if this would work … or any better suggestions (other than buying a new TV) 😄Thanks ... 

We’re building a new house, and in the living room will have a gas fireplace on one wall, with ledge-rock-looking tile around the fireplace up to the ceiling.  We have a large thick natural-edge walnut mantle above the fireplace and plan on mounting a Sony 65” AH8 above the mantle with enough room to either put the Arc under the TV, mounted to the ledge-rock or hung from the TV mount.Any thoughts on how to mount the Arc using the wall mount sold by Sonos over the rock, or are we going to have to mount the wall mount to the drywall, then tile around it?IF possible, we’d like to hang the Arc under the TV mount, but, have not been able to find a mount that has such an option, or any kind of a third-party hanger for the Arc.Thanks!

I’m replacing my 5.1 wired home theatre system with a a SONOS Arc and Sub. The Arc is installed, the Sub is on back order. I was considering replacing the two rear speakers with SONOS One SL’s. The current speakers are attached to brackets close to the ceiling. I was thinking that I could use the SONOS One Mounts to mount the speakers. Then the issue becomes power. I was thinking (hoping) that I could get an electrician to set up an outlet in the attic, and run the power cords through the existing speaker wire holes and plug into the outlet. Is this a reasonable approach?

Brand new Playbar, brand new Sony TV. My Synch’s late on the audio at times by 3-4 frames. It’s driving me nuts. Adjusting synch on the app does no good. Interestingly we also have the identical Sony TV with a Beam, a sub and back speakers, which is in perfect synch. All installed by professionals. Any help? Thanks in advance, Bob. 

Am I able to pair a Bluetooth microphone to the sonos arc for karaoke purposes?

all of a sudden, when we change the tv to another hdmi port that our gaming system is plug in the sound does not work-  we have to go to the tv settings, switch audio to tv audio then switch it back to external speakers and it works-  I have a sony tv model 850, connect the beam via digital audio cable .  so same thing happen when we open up apple tv,  had to fix it the same way-  but when we turn it back to the tv hdmi for the cable box  sounds is perfect-   I have no problem streaming music to any of my sonos products.  just cant figure out what happened..  anyone have ideas ..  thanks for you help

Can Arc deliver Atmos sound in an open room with 20 feet high ceiling? 

So I just got a 2nd hand Sonos Playbase with 2x Play:3 online and it seems like I can’t connect the Playbase on wifi. It works with LAN cable to my router, I can connect it to my sonos app. Now the other problem occur, I can’t connect the surround 2xPlay:3 to the Playbase.I submitted diagnostics report no 2036271214This thing happened to me before with my Beam and 2x Play:1, I connect the beam through cable/LAN port and Play:1 through wifi. The surround system was failed to setup but the app has the name(Beam, Play:1, Play:1) but the surround not outputting sound.  I am pretty sure this is bad wifi card on the Playbase, since a lot of this happened in the forum.

Hello I connected my Sonos ARC in my Samsung tv.1- the hdmi-arc output was not connecting in the tv settings2- I replaced the sonos hdmi cable, then it worked.3- after some time, the hdmi-arc connection was lost again, and tv speakers were on.4- hdmi arc is not recognizing sonos at all..I replaced the HDMI cable 3 times already.any suggestions regarding this unpleasant experience ?thanks

I bought an arc a few months ago and constantly struggle with connectivity … I’ve changed cables ports even away from arc and back to the arc and it’s a crap shoot which days it will turn on and which days it won’t… it’s tiring me out and feel like I’ve wasted 1000$ 

What I have:Playbar (birthday gift from an Sonos-phile) OPPO BDP-103 Legacy turntable Legacy Mitsubishi 1080P HDTV (to be replaced) Denon X1000-W receiver Klipsch 2.1 speakers and sub DishTV and RokuIt seems that in reading about connecting the Playbar to multiple sources, it will be a difficult road to connect everything to Playbar, Denon and legacy speakers.  Some preliminary questions:Would Sonos Connect/Port help connecting the Denon, components and Playbar? Would it be appropriate to try to segregate Playbar to HDTV, Dish and OPPO (video connected to Playbar) and receiver/audio only components (connected to receiver)? I’ve seen references to physical switches.  Any help? Finally, I have two nice Sonos One speakers that would be nice to integrate instead of the Klipsch.  I’m sure that is another complexity that won’t work or I might not want to tackle.So, I’m just starting out on this journey, and I want to do what’s possible to integrate these various components and know what is n

Ok so I have this tv:https://images.app.goo.gl/QjFcokykdKVXwEKSAThe legs are 88cm apart and the beam is sitting in middle with a tv leg 10cm away each side.As you can see the legs aren't massive but the sound still hits some of them.I am considering mounting tv to wall then beam will sit alone on stand and have full freedom.Should I get better sound quality doing this?

HiI recently purchased a Sonos 5.1 set up (Arc, Play 1, Sub ) with the intention of using it primarily for streaming content (I accepted that I wouldn’t get Dolby Atmos as my TV doesn’t have eARC). However what I didn’t realise (until browsing this lovely forum) is that Sonos doesn’t process DTS, so I am limited to Stereo from my Panny 4K Blu Ray). Given I also have a projector in the same room is there an option to add a “unit” (e.g. a basic A/V receiver) to act as a “hub” so that I can have my cake and eat it (i.e. blu ray ->A/V (process DTS to DD)→ TV->Arc and also blu ray ->Projector (video) and also (somehow) to Arc)Or should I just give up and buy an xbox one x and forget about the projector (or give up altogether on Sonos (or something else altogether.. I am keen to listen to any options!) Thanks

Hi, I recently received delivery of a Sonos Arc, I’m enjoying it a lot since. I’ve luckily not noticed either the harsh highs or muddy bass tones, and am quite happy with the sound. One thing I’ve noticed is that often the score to a movie or show is much louder than the rest of sound. I noticed this on a lot of shows during their intro song, but also movies.For example, on Captain America: Civil War on D+ with Atmos, right after they get into the car at the very beginning, the music feels drastically loud compared to everything before. Is this just the dynamic range of the media, or do I potentially have something set up incorrectly?I can turn on night mode to flatten the range, but I figured I’d see if that’s actually necessary. I’ve also tried turning the volume down and using speech boost, but I often don’t like what it does to the sound. Thanks for any help

My Sonos Beam out of the box will not connect to multiple Samsung TVs through the HDMI Arc or Optical audio ports. When setting up with the TV is states that for the HDMI Arc “A device is interfering with the HDMI connection. Disconnect any other home theater products, then try again.” However there are no other devices connected to my TV, they have all been disconnected. When I try to use the Optical audio port it states that “No signal detected. Make sure the adapter is connected to the HDMI cable and the HDMI cable is connected to your Beam.” All connections are there and for both the HDMI Arc and Optical audio I have used multiple HDMI cables to see if that was the issue that I saw in other threads. Right now I have the most expensive speaker to stream to.