Home theater

Bonjourimpossible de connecter via le port HDMI eARC la barre de son à la TV Sony (pas de son)avec la connectique optique, cela fonctionnela barre de son fonctionne en diffusion musicaleMerci pour votre aide

Please help.  Sonos ARC - New Fire Cube - Projector.  I can play music through Alexa App from Cube to ARC.  What I can’t do is get sound from video.  I tried a splitter from my cube to projector and ARC, but no sound is coming from the ARC.  My projector has no ARC HDMI - the only output sound via old school audio cable.  I have a new Cube and new ARC and we can’t use them to watch TV.

Greetings. I purchased a VAVA 4K Projector recently as well as a Sonos Arc Soundbar and sub. As many have noted, there are prevalent lip sync issues with this setup which is slightly annoying to downright bothersome. Hoping to fix this, I purchased HDFURYs ARCANA which arrived yesterday, and wouldn't you know it I'm one HDMI short.  I am currently awaiting for it to arrive, however as there was no instructions with the ARCANA, I emailed support just to make certain I had everything I needed to fix this issue...to my chagrin they stated that VAVA has "issues" (no detail) with the Arcana and that it "would not work" to fix my audio problem. He stated I would need to purchase their proprietary "Vertex2" or "DIVA" with it to make it work...these cost over $400. Considering I've  dumped nearly $5000 on my current setup, I can't help but feel angry. Is this tech support person BSing just to get me to buy more of their products, or once I get the additional HDMI will I be fine? Thanks.

Will there ever be a version of the Arc without a microphone? We don’t do big brother listening devices in our home.

I have the sonos amp connected to ceiling speakers and the amp is in a different room. I connected the TOS-LINK from the TV to the Sonos AMP and it works great but I have no way to control the volume except for the Sonos App. The Amazon FireTV remote works via Bluetooth with PlayBars but that only works when it can reach the IR. I don't want to use an IR extended running another cable to the closet. The rack has 6 sonos amps in it and I don't want the issue or the IR controlling more than one box and also I don't want to run the IR cable. Is there any way to configure the Amazon Firestick to control the volume without IR?

In the Sonos Arc Sonos system info screen in the app; what’s the difference between and what is the better sound? -Dolby Atmos (Truehd)  eArc mode Auto Dig output audio Pass-throughand  -Dolby Atmos eArc mode AutoDig output audio Auto  

My playbase won’t connect to wifi any more I’ve submitted a diagnostics #612411484

My Apple TV 4K plays Netflix and Prime in Dolby Digital Plus, Fire Stick 4K plays Netflix in Dolby Digital plus but plays Prime in Atmos, Sony Android TV plays both Netflix and Prime in Dolby but no sound leveling on Sony, and Roku Ultra Plays Netflix in Dolby Digital Plus, Prime in Atmos and the Apple TV+ plays in Atmos. Wow, such a swing.

My TV is mounted on the Sanus Swivel TV Base. The metal baseplate is a tad over 1/4” thick, and I am not sure there is enough clearance under the midsection of the arc. In other words, I am worried that the baseplate might bump into the underbelly of the arc.Check out https://www.sanus.com/en_US/products/mounts/wstv1/ and https://www.sanus.com/assets/products/wstv1/documents/WSTV1_TD_191014.PDF for reference.Given the dimensions in the PDF above, what is the “underbelly clearance” in the middle 27” of the arc?Happy Holidays!Bruce.

I have a lot of sonos products.  I've been using the play bar, sub, and play 1 surrounds for many years.  I upgraded the play bar for the arc.  I find that the dialog is harder to hear.  I tried every sound setting combination the app has to no avail.  I kept turning the volume up to hear speech,  and down when the other sounds got too loud.  I hated the volume up and down game so I went back to my play bar and the dialog is so much better.  Also, I don't own any apple products so don't recommend calibration., not going to happen.   Sonos please fix this in a firmware update. If not I'll going to have to get a different soundbar with HDMI connections that has good dialog performance. I researched best dialog bars on rtings and the sonos arc is very low on the list, the play bar is much higher.  Why does the dialog suffer on the arc??

Ok so I’m somewhat new to this and the people at best buy made me believe that this would work but I’m hitting a deadend.  here’s what I have6 Sonos sl12 Sonos sub gen31 Sonos arci was trying to connect 1 arc 2 subs and 4 sl1. Currently it’s only letting me connect 1 arc 2 subs 2 sl1.running this setup on Sony Bravia xbr85x900hplease shed some wisdom anyone.

Hi everyone,I have a 2017 Samsung TV that features an eArc HDMI port.I recently got a Sonos Arc and an Amazon Cube Fire TV, with the goal to enjoy Dolby Atmos sound. I am not managing to get it. I keep seeing in Sonos app “dolby digital 5.1” on titles that are supposed to have Atmos. I indeed launched those from the Netflix app on the Cube. I have ordered better HDMI cables (my last hope) but I wonder if any of you has some ideas how to fix this, or if it’s possible that my tv, for some reason, is the bottle-neck (I connected the arc to the eArc port, and the Cube to another HDMI) thanks!marco  

Hi everyone and apologies as this is probably well trodden ground but I'm annoyed that I can't enjoy my sizeable blu ray collection with surround sound on my beam. Does anyone have a (hopefully cheap) recommendation for a player to player 4k and normal blu rays and output DTS as DD5.1? I have a ps5 and hoped that would give me the option but alas no. I also have an Xbox series s (obviously no disc drive) so don't really want to go down the one s route. Any tips would be appreciated 

Hi All, I recently purchased a Sonos Beam to compliment my TV(TLC 635) in the living room. The sound/music sounds great when connected via HDMI Arc.My friend lend me a Bose smart 300 bar for comparison and the sounds/music is much richer on Sonos as well when hooked up to the TV.However, when I switched both to wireless playback without the direct hook up we heard muffled quality from Sonos(deep bass/treb,voice not clear/crisp) vs distinct clear quality coming from BOSE. Using Youtube/Amazon Music as bench mark.I tried reset the sound bar or change the tuning and the equalizer but still BOSE came out much better. I’m wondering is there a way to make the wireless playback sound more clearer? Thanks,-Kevin

Hello,   I have a 2019 Sony XBR A8G connected to a Playbar (paired with two play:1s for 5.1) via optical cable.    Whenever the source audio is Dolby Digital, there is a slight delay in the audio and is behind the video. When I override the audio to stereo or PCM, either through TV settings or source device (Amazon 4K Firestick), the audio syncs up perfectly.    This leads me to believe that the lag gets introduced by the Sony TV when it “passes through” the Dolby digital signal to the playbar.    Has anyone found a fix for this through the TV’s settings? Sony support isn’t very helpful. Potential workaround is an HDMI switch to split audio before it gets to tv, but not sure if that’ll introduce other headaches. 

I have the following setup:-Sony X950G with eArc output-Apple TV 4K-Sonos Arc with two Sonos Ones 5.1 setup and  sonos boostSo my problem is, whenever I play dolby atmos content on apple tv, the center channel sound on sonos arc shifts back and forth to sonos ones, which is quite disturbing. Its like sonos arc is incapable of handling the atmos content, gives up and all sound is coming from sonos ones for few seconds and then suddenly arc picks up the sound again. Non Dolby Atmos content plays just fine.Anyone has any idea what’s going on!? I haven’t been able to enjoy Atmos content for once since I have bought this sonos arc in August. 

both the Beam and Nvidia Shield only has 1 HDMI port the Projector has 2 HDMI (one MHL) inputs and 1 3.5MM AUX Audio out.I’m not trying to use the AUX out because that can only support 2 channels and what i want is 5.1 Surround sound at the very least. so what I’m wondering is if I connect the HDMI from the Shield to the Projector for the Video, can I choose the audio from the Shield to play on the SONO Beam though the the Wifi network connection? and the Beam would send audio to the SONOS Ones?  

Hi All. I have a Sonos Arc that im looking at wall mounting below my TV. I have a slim bracket on my TV, of which the tv sits only 6” from the wall. My question is anyone who has mounted there ARC with the bracket find any decrease with the sound quality/level. I heard there are sensors in the mount that make the bar change EQ.. is this for the best or not? Thanks

How can I connect a Sonos Beam to a TV with a single HDMI input and a Vodafone decoder?Thanks a lot!

Hi,Longtime Sonos and HT enthusiast here, been a customer since 2006. Finally upgrading my system to S2. I just purchased a Beam for my Kitchen TV.My TV has no HDMI ARC and no optical out, so I’m using the optical port on my TiVo Vox Mini.Not getting a signal from the optical port using the Sonos-supplied HDMI cable with Optical adapter.I know the optical port is good; it works fine with my older Bose soundbar in both PCM and Dolby modes.I’ve tried both the PCM only and Dolby settings for audio output on the TiVo, but Beam doesn’t see it.I called support and was told it’s not Sonos’ problem because Beam is only supported to connect to TVs.I’m going to try an HDMI audio extractor, if I can’t make that work, it’s going back.Any suggestions based on your experience would be welcomed.Thanks,Tony. 

I have a TV connected to a Playbar (optical cord) and a Connect Amp (Ethernet connection).  My TV has Bluetooth capability so I connected my Air pods to my TV via Bluetooth so I can listen to the TV without bothering others in the house.  However, the sound still comes out of the soundbar while I am listening with my headphones.  How do I get the soundbar to stop outputting sound while I am listening with my headphones?  Thanks.

We are researching installing a Epson 2250 projector and adding Sonos Beam as the sound bar and then adding Sonos SL units for surround. We also need the ability to connect a Nintendo Switch.Epson 2250 only has 1 HDMI 2.0 port so we are looking for options to split the single port to be able to connect the Sonos Beam for audio and also use the Nintendo Switch. Is there a special HDMI switch that will allow for constant audio to the Beam but also allow for other HDMI inputs to be used?Thanks for any assistance.Forrest

Obviously there have been a lot of conversations with these various hardware pieces working together. I am just trying to get un update now that there has been a firmware update on the LG CX and the Arc has been updated as well within the month. Can anyone put together a complete setup; settings; use guide for these items to ensure that it works optimally. Also, an order of operations on how to plug/unplug and set all of this up.Hopefully my Arc set will be here soon (returning my Denon AVR receiver & new Sub) and would just like to hit the ground running. Previously, my ATV 4k was plugged in to the AVR and would go crazy and switch back and forth between TV sound & Multi so that I would have to reset it-making it completely useless and no one had any answers (LG, Apple nor Denon). I went against my better judgement with this setup and am hoping the Arc setup will make things easier.Any assistance would be greatly appreciated. I am wondering if something like this could be offi

After a text book Sonos Arc install and set up, I had zero sound from brand new LG OLED 65” Dolby Atmos eArc enabled TV.  Obscure search found one similar post that turned out to be the answer for me as I had to remove a “4 in; 1 out” HDMI switch attached to one of the TV’s 4 measly HDMI ports.  Given how most modern TVs scrimp on HDMI ports, seems like this limitation on HDMI switches should be a footnote (at least) in the Sonos App.

We have an surround system setup already, (Arc, 2 One’s and a sub), but I’m thinking of adding more speakers around the house. My question is, if we are watching tv or a movie, will the surround sound still be active in the living room but turned off elsewhere? And, will all the speakers work together automatically if we start listening to music?