No sound from surround ONE SL via Sky

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Recently purchased and set up, Sonos Arc, Sub, One SL.

All speakers work with Netflix, CD, DVD, music and film streaming and through my chosen radio station.

I have Sky TV but NO SOUND works through any SKY program on one SL.

Any ideas.

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UKMediaAnswer

A lot of Sky TV is only stereo, so no audio to your surrounds. Open the Sonos App/settings/system/about and scroll down to your Arc and it will tell you what audio it is receiving.

Have you checked in the Sky/settings/set-up/audio visual and ensured that Digital audio output HDMI is set to Dolby Digital.

Remember: Sometimes Red Wine helps :)

jgatie

Make sure the audio on the Sky box is set to Dolby Digital or bitstream output.

UKMediaAnswer

A lot of Sky TV is only stereo, so no audio to your surrounds. Open the Sonos App/settings/system/about and scroll down to your Arc and it will tell you what audio it is receiving.

Have you checked in the Sky/settings/set-up/audio visual and ensured that Digital audio output HDMI is set to Dolby Digital.

Remember: Sometimes Red Wine helps :)

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