Answered

No sound from surround ONE SL via Sky

  • 27 January 2021
  • 2 replies
  • 67 views
R

Recently purchased and set up, Sonos Arc, Sub, One SL.

All speakers work with Netflix, CD, DVD, music and film streaming and through my chosen radio station.

I have Sky TV but NO SOUND works through any SKY program on one SL.

 

Any ideas.

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Best answer by UKMedia 27 January 2021, 16:17

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2 replies

jgatie

Make sure the audio on the Sky box is set to Dolby Digital or bitstream output.

UKMedia
Userlevel 7
Badge +20

A lot of Sky TV is only stereo, so no audio to your surrounds. Open the Sonos App/settings/system/about and scroll down to your Arc and it will tell you what audio it is receiving.

Have you checked in the Sky/settings/set-up/audio visual and ensured that Digital audio output HDMI is set to Dolby Digital.

Remember: Sometimes Red Wine helps :)
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