Google Assistant and Sonos

Hi, My google home no longer recognizes my S1 sonos products (eg Connect:Amp).  In google home I click on the “+” icon (upper left) and select “Set up device” and then “Works with Google”.  Under the list of “Linked services” I do not see sonos.  I then click on the search icon any type in sonos and click on the sonos icon.  A pop up message indicating “Linking your sonos account” appears briefly and then the “Set up a device” screen appears.  When I click on “Works with Google” again, Sonos does not appear in the linked services list.  All of my software is updated.  I do not see where I can unlink my sonos account from google home.  I though unlinking and then relinking would help.Thank you in advance.  

Bonjour,  Ca fait bientôt 6 mois que mon google assitant ne fonctionne plus sur mon enceinte move. Lorsque je demande de la musique, elle me répond : Excusez moi, Move n'est pas accessible en ce moment.  J’ai tout réinitialiser, tout réinstaller, le problème est identique. Es ce que quelqu’un peu m’aider svp ?  Merci !!

Hi , I recently bought a sonos bar, and I’m trying to play songs from YouTube music on my sonos. I have a youtube red account, and autoplay works perfectly fine on my chromecast. By autoplay, I mean when I ask google to play a song, it plays the next song automatically based on its learning & related songs.I’m trying to make this work on sonos, but unfortunately playback stops after the somg gets finished. Has anyone found a solution to this?

I’m unable to add Google Assistant to speakers. The S2 application initiates the process where it opens the modal in Google Assistant (iOS) where i login to my Sonos account. When doing this i’m by Sonos (in the embedded browser) prompted that there arn’t any registered speakers (they are all registered). I’ve pressed the “I’ve fixed the issue” button, but this doesn’t work, it just refreshes the page and state that there arn’t any registered speakers. I’ve managed to get the process further where the integration is visible in Google Assistant and Google Home, but it wasn’t visible or setup in the Sonos application. Ending up with that i deleted the connection, to restart the process.It seems to be related to a server issue on Sonos end.Things i’ve tried:Reset all speakersReinstall applicationReset routerReset passwordReset Wifi on speakersCreated new Google accountMoved to new email-account (sonos)Forward all traffic directly to Sonos Beam (if it might have been a Firewall issue)  Use

Hi there, I have a Sonos Arc connected to my TV using the hdmi cable into the ARC port. I added Google Assistant during the setup process and in the Google Home app, I see "Sonos TV Control" correctly located on my living room, but when I say "Hey Google, turn on the TV" I get a response from the TV too confirm it will turn it on but it never does. When I open the "Sonos TV Control" device in the Home app, it shows as "not responding". I have deleted and reinstalled a few times but it's still not consistently responding. Can you help?              

Hi,after upgrading my 5.1 sonos system from the playbar to the arc, Google Assistant is not functioning as it used to. Most command simply do not work at all, it does not recognize any input and just sits there staring at me.Is there a way to select the sonos one as the speaker with assistant functionality? Since it does work with the sonos one, but not with the arc.all in all im very disappointed with the lackluster google intergration on the arc.diagnostics report:  796466105kind regardsT

For at least a month now, when I set an alarm on my Sonos One using Google Assistant, Google says the alarm is set, the alarm goes off the following morning, I ask Google to turn it off, and as soon as it turns off, the chime for the timer starts and then I have to ask several times for Google to stop the timer. Software is up to date on the speaker. No updates available. Help?  I just want the alarm chime when I set an alarm. 

Hi,So I’ve just set up my Sonos system in my new apartment. It’s a Sonos Bram and Sonos One (Gen2). All is working smoothly. Have added music services and all that without any issues.Then I’m trying to add Google Assistant to my speakers. But once it just jumps over to the Google Assistant app and after I’ve successfully login, the Sonos page (inside the Google Assistant app) tells me to register my speakers to the account I just signed into, and until then Google Assistant can’t be added to my system.Here’s the thing. It’s the correct account and when I log into the same account here on Sonos.com and view my “System” both the speakers are correctly registered.What the hell should or can I do to get around this? The curious thing is, that the text where it says I need to register my speakers talks about Alexa. Could there maybe be an incredible annoying bug in Sonos system?

can I disable the "mike is muted" and "mike is back on" message from google when I switch the mike on and off.I want silence

I just setup my Port to my AV receiver.  Through the app, I named it TV Room.  I added the Google Assistant and now I see “TV Room” (my Port) listed in Google Home.  In Google Home, it is listed as a Speaker, but I am unable to add it to any of my existing speaker groups.  I can have Google play music from Spotify thru the Port on my receiver but I don’t know how to have it play music from the port to my speaker groups.  My groups are either Google Home Mini’s or Chromecast Audio devices.  Additionally, I have my home music located on a NAS and the app plays that music just fine, but, I cannot figure how to have google to play my music from my NAS through the port.  Whew!  And that was just my first post.  Thanks for any help.  Ralph.

Explain to me like I’m an idiot why Google Assistant isn’t available in certain countries. Why can’t it just be “switched on”. I live in Japan. I get why maybe Japanese language support isn’t ready but for those of us that are happy to communicate in English, why can’t we have the option?

Using Google Assistant [ga] I turn off the TV, then ask to play music on Spotify and Beam always asking me if I want to play on TV!?! I say NO NO NO and nothing happens. I have to use the app to listen to music. Very annoying. Anyone knows a solution to this? Thanks.

A weird one, but we use the Google Assistant on our Sonos One to regularly set timers, but now - no matter what time we ask for - it only sets a one minute timer.So in response to "hey Google, set a 10/20/30 minute timer", we get "1 minute timer starting now" We can ask Google to add to the timer, and it does this absolutely fine, but the initial request just isn't working. Oh and if we ask it for a 1 hour timer, it sets that up fine too. Has this happened to anyone else? Anyone know a fix?

Hello!I have 2 sonos one which i struggle with.I want to use my google hub to (Voice) control the two speakers. I want the two speakers to be synconized, so that i Can hear the same music in both rooms.How do i do that?

If subscribed to Tidal music streaming service, you can link up to Sonos in the Sonos app, and you can add it to Alexa via the Tidal skill. There is no option to add it to Google Home, and apparently that’s because it is not supported.No problem - my Sonos One stereo pair runs Google Assistant, but I have an Echo Dot sitting next to them, and it’s set to use the Sonos speakers as the default music output and Tidal as the default music service, so I can just say “Alexa, play (title)”, and it plays from Tidal on the Sonos speakers.But if I say “Hey Google, play (title) from Tidal”, it thinks for a long time with the light flashing (7-8 seconds), then says “Ok, playing (title) on Tidal… Sorry, it looks like Sonos isn’t available right now.”Probably the issue is simply that Google Assistant doesn’t support streaming from Tidal. But the response is misleading, and indicates a deeper bug that I’ve noticed before, that the error “Sonos isn’t available right now” is frequently offered as a gen

I just got a Beam and the audio ducking when using Google Assistant is quite annoying. I understand that any currently playing media will have its volume lowered so you can hear the response of the Assistant, but this goes on for far too long after the Assistant has finished speaking. This also means it’s listening for additional commands, so it picks up any conversation during this period and tries to search for whatever is said which is frustrating. I wish there was a way in the Sonos app to adjust this. I used to use a Google Home Mini which would duck the audio for the response, but then crank it back up to where it was as soon as it had finished speaking. If it can be accomplished on a device that is far, far cheaper than the Beam, then I’m sure Sonos can make it work. 

Hi, everyone. I got my SONOS system in IKEA, and it works perfectly. I was just wondering what are the odds for us in Serbia to get Google Assistant services? Thank you!

Does anyone know what is the google home voice command to change the volume on my Samsung tv that is utilizing sonos’ playbar via optics setup?   for example if I was listening to Spotify on my tv or watching Hulu/Netflix?  When I ask google to increase volume on living room tv not thing happens...I tried different combination like increase volume on Sonos...living room ...etc...but no success. 

I had google assistant working before, but moved homes and had to set everything up on a new wifi. I reset my beam and connected it to the new wifi, but can't seem to be able to connect google assistant again. I've tried disconnecting all devices from google home/assistant. I've deleted the google home app. I still have the google assitant app. When trying to link the device via the sonos 2 app it takes me to the app store to download the google assistant app, which I already have. I click to open the google assistant app and nothing happens. I've submitted diagnostics: 1886200429

My Sonos system and Google Assistant used to work fine. But now I can’t get my Beam to connect with GA, and my One just tells me, there’s a problem when I try to activate GA. My Move seems to connect but there’s a huge delay in answers. I’ve rebooted my Sonos system and reconnected all my units. I’ve sent you a report 776108334

Sorry if this question has been ragged before, is anyone having better luck with adding google assistant to Sonos One (S2 app)? I can link Alexa fine, but trying to link google assistant is fruitless and it keeps going around in circles trying to connect.I heard it might be an iPhone issue? I don't have any android devices to try and connect it with. I was given hints that the S2 app would solve this problem, as Sonos was aware of the specific issue but it hasn't seemed to have changed anything at all..

Until recently, when I was playing one of my Sonos playlists on my Sonos One stereo pair with GA, I could ask “Hey Google, what’s playing”, and it would tell me the song title and artist. Yesterday I noticed that it now responds “Nothing is playing”, even though it is of course playing my Sonos playlist.I have an Echo Dot in the same room that has the Sonos pair set as its default music output. If I ask “Alexa, what’s playing?”, it automatically knows that I mean the Sonos speakers, and it tells me the song title and artist as usual.So, looks like another new bug between Google and Sonos...

I have 4 speakers:Google Home Mini Sonos Beam SYMFONISK SYMFONISK 1 is set to default to Sonos as its default speaker in the google home app settings.3, 4, and 5 are grouped together in the Sonos app. Whatever I do, I am not able to make google play the music on the Sonos.I set up the Sonos as the default speaker but whenever I ask:“hey google play xxx music” it plays it on the google home mini not on the Sonos.  “hey google play xxx music in living room” it still plays in on the google home mini not on the Sonos. even if I ask this while I’m right next to the Beam, it will still play on the google home mini. “hey google move the music to living room speaker” it will say that this is not supported. “hey google play the news” it will stiil play on the google home mini.Why are these 5 actions impossible?

Puerto Rico, to the surprise of some, is USA, yet Google is not available in Sonos. It is available in every other device that I have tried.Pls fix.

Is there a way to change which speakers microphones are used for Google Assistant? When I had a Soundboard the surround Ones used to work perfectly. Since buying an Arc it seems to only use its own microphone which doesn't hear very well.