Fix & Optimize

Hi,I have disabled sonoNET on my arc ultra but a wifi scan still shows it is intermittent activity on channel 165 in 5Ghz rangechecking status directly on the arc shows HT AP Mode is ON. HT Channel IEEE channel is 165. How can I disable this as this is conflicting with other wifi signlas. IP:1400/support/reviewcontents of /proc/ath_rincon/statusDebug info for INFRA mode at 17336811Mode: INFRA (station)Operating on channel 5180 IEEE channel: 36HT Channel is 5825 IEEE channel: 165HT AP mode: onRF Chains: RX:2 TX:2RF Chainmask: RX:0x03 TX:0x03Max Spatial Streams: RX:2 TX:2Noise Floor: -98 dBm (chain 0 ctl)Noise Floor: -98 dBm (chain 1 ctl)Noise Floor: 0 dBm (chain 2 ctl)Noise Floor: 0 dBm (chain 3 ctl)PHY errors since last reading/reset: 465228 Region: 1

Since the app updates I cannot connect my Play5 gen 1 to either the S1 or SONOS app. I have a mixed system with older speakers and newer ARC and Sub woofer. The other speakers are in other rooms. The 5 is the only one that gets momentarily seen in the S1 app and it automaticallty switches to the 5GZ  SONOS app and doesnt appear there either.

Hi everyone,I've mostly been using a headset for gaming on my PS5, but I'm thinking about switching to my Sonos setup for single-player games when I don't need voice chat.For those of you who game with Sonos:Which Sonos speakers or soundbar are you using? Have you noticed any audio delay or lip-sync issues while gaming? Are there any settings that improve responsiveness or overall sound quality? Do you switch back to a headset for competitive games, or is the Sonos setup good enough for most situations?I mainly play story-driven games, so I'm looking for the most immersive experience rather than a competitive advantage. I'd be interested to hear what has worked well for others.

I have about 15 sonos devices in my system, mostly Play1’s, a Play5, and several connect:amps.  Because of their age, I have to keep them on S1, which has been totally fine.What kills me though is SonosNet.  There are a large number of nearby WAPs, and using SonosNet is just a disaster.  I’d love to connect everything via ethernet, but it is just not practical.  So, wireless it is.  I’ve created a separate 2.4Ghz only wifi network for the sonos system and have it VLAN tagged so their IP addresses are in a range distinct from everything else.  Works great, except when it doesn’t.A couple times a year we find sonos components disappearing off the system, playback being flaky, interrupted, etc.  And, sometimes our entire wifi network just goes tits up.  When this happens, I usually find that some of the sonos components have turned their SonosNet back on and somehow or another are creating massive packet collisions on the network.  So, then I have to go through the annoying process of rec

I’ve been a Sonos supporter for 15 years + but I’m totally fed up with the unreliability of it. It’s embarrassing. Have friends over and the system just drops in and out… I’m out… anyone got any other suggestions of a reliable system?

My TV is a Sony XBR-55X850D  i cannot get 5.1 surround sound with my Sonos Arc with my Sony TV.  Only Stereo. I tried everything. help!!! thanks in advance 

I'm a long time Sonos user/advocate/enthusiast. I still have ZP100's running multiple rooms in my house and my CR100 is somewhere in storage. I wrote my first SMAPI server 14 years ago. I've always had an idea of what I wanted from a controller. I finally took a weekend and with the help of my buddy Claude we built something that works pretty good. Please take a look - especially if you are still on S1 - and let me know what you think. Happy to answer questions — it's a personal/hobby project, not affiliated with Sonos.https://github.com/agtilden/misonos is an open, source-available alternative to the Sonos app that runs entirely on your own network — no cloud account, fast LAN control, and installable to your phone's home screen as a PWA. Music sources (all in one browser/search UI):YouTube Music — search + playback, and your Library / playlists / "My Supermix" (via your own pasted cookies) Live Music Archive (archive.org / etree) and a dedicated Grateful Dead browser [Phish.in](http:

Hello everybody.since yesterday i have missing album art on apple music. To be precise, it appears for one or two songs and then disappears for say half an hour, then again randomly appears for a couple of songs and then it’s gone again. Other services (spotify, pandora) show album art ok. And my apple music app on my iphone shows art just fine. Does anybody have the same issue? Maybe somebody know why it happens. It is actually even strange. When i play apple music in two rooms, it may show art in one room and not show it in the other.

I have a turntable currently using the Sonos port. I recently purchased the Sonos ace headphones and a BTA 30 is it possible to listen to my vinyls on my Sonos ace headphones? If so, can anyone help me? I can’t seem to get this to work

I have a Sonos Arc Ultra in a group with a sub and two Sonos One speakers. If I bought a Sonos Amp, could I add that to the group to play two more speakers, which are not Sonos speakers?I have heard this could lead to a TV audio delay of about 75 milliseconds? If this is true, can I adjust for this in the Arc Ultra's settings?

We have an ARC Ultra installed along with a SUB and AMP.  The ARC, every now and then, lowers its volume by itself to 15. We don't have a control system, just the TV. Has anyone seen this before? 

how to change the administrator on a Sonos product

So my Ubiquiti homelab has severe errrors showing.Multiple Sonos devices use same IP. Usually Beam and Sub.Tried every setting I found and thought of to no avail. Contacted Ubiquiti and their team looked at logs and said its on Sonos to rectify.  

Play 5 works fine on app, and i can get sound over headphones, but no sound true speakers. I replace some bad cups but still no sound. Then i notice one of the IC has a hole in it, Does any one know what will be the replace part markings. I have marked on  pictures, there is a five of them and they are all the same type of IC. Thank you 

I would like to request a feature request. Right now when you adjust the volume up or down on the TV, you just see a little picture of a speaker with a + or -. Would prefer to see the volume number or a bar that shows more filled as the volume goes up. More like the traditional TV displays for volume. Thank you.

This product was from startpoor battery, bugs in firmware and now stone deadthis was the last sonos product i will buythere are better alternatives :-) 

I am using the App on the iPad. Everything is wireless, and the app is updated. I have two Symfonisk speakers and one Arc.  The Arc always appears, but The speakers are not found until I reboot them. They need to be rebooted every time. I have been on the phone with Support and they have not been helpful. we have done all the rebooting speakers on my iPad, disabled the  VPN, etc.  this never used to be a problem! I can’t think of anything that changedVery frustrating. 

Just purchased an LG OLED B5. I have a slight hearing impairment and routinely listed through my Sennheiser RF 175 headphones(connected to tv through Optical).However, at times I would like to have my guests get audio from my Arc setup, connected through eARC.Is there a device that would allow both audio sources to work simultaneously?TIA

this is our small theatre room, approximately 4m x 4m with a 85 inch tv. I want the most immersive experience. I’m thinking a Sonos arc and sub, but don’t know what to do about rears as the couch is up against the wall. Do I do era 100s or 300s, do I do stand mounts, wall mounts or ceiling mounts. just after some advice 

Why do I have so much trouble resubscribing to Sonos Radio HD?

Hi, I have a Play 5 gen 1 that I recently added to my sonos account but it doesn’t show under Upgrade section and hence doesn’t show the upgrade offer.  How do I go about making it show?

I bought a couple of Sonos bundles a long time ago. I had a Sonos Connect Gen 1 in storage that had never been setup, which I am now wanting to use.I added it to my Sonos network, but the S1 app is now informing me that if needs a firmware update (of course). When I tell it to do the update it fails with a 'Error Code 803: Connect'.It is definitely very out of date showing a version 3.8 compared to my other S1 device ls showing version 11.16.1.From reading other posts, I believe I need Sonos Support to force/push a software/firmware update to it.I have generated and submitted diagnostic report. Moderator Edit - Recorded and removed the diagnostics number.

Since the most recent firmware update and app update (Android) I had my music I was listening to on Amazon music go from fairly quiet levels to around 46 which made it very loud. I am not sure if this is an app or firmware issue. But this is very annoying and makes me not want to listen to music in fear it's going to get way too loud with my kids in the room.  It has also randomly just started playing music when none was playing.  I am not sure if it has anything to do with the lock screen controls in the app being on? I turned them off. But curious if this is happening to anyone else. This on my Arc Ultra with Era 100 surrounds and sub gen 4 

I have been troubleshooting some issues with a location that has 5 Amp units. We have moved all of them to WiFi to try to fix dropouts…During the troubleshooting, I started looking at network stats for the 5 Amps in the UniFi controller. Specifically, traffic/activity to the devices. I noticed that 2 of the 5 Amps are showing traffic to/from: Instagram, Snapchat, Uber, Google Play and Google (in addition to Pandora, Spotify and HTTP/S).These devices are controlled from an iPad that is locked down and does not have any of these above apps installed on it. The other 3 Amps show Pandora, Spotify, HTTP and HTTPS as the traffic. These I would expect.Should this concern me at all?

Hi, As I’m French, I already apologize if my english is not perfect.My music system in my house is Sonos configured.I have Sonos Era 100 et Sonos One speakers independant in some rooms and for home cinema, I have Sonos Arc Ultra + Sub4 + 2 Era 100 for surround. As my wifi router was not working well, I built a simple TP Link Omada network based with a controller and 4 access point. I desactivate my router wifi and wifi board and my Vlan is managed by Omada Controller only. But I am facing a lot of connections issue with sub4 and 2 Era 100 surround speakers.It is almays losing wifi connections … Only on this home cinema speakers.All others still connected … Arc Ultra beam is 50cm from Sub4 so It is not a covering issue. I can see them offline in Omada Management board … sometimes go back online … but more often offline. I already factory reset devices and restore wifi connection but still losing after a while.I also forced wifi connection to the same access point via Omada application i