Hey guys, I’ve owned a Sonos Move 2 for about a year now. In my house there’s a system setup for an arc home theatre, and I had my Move 2 on its own separate system (these systems are 2 separate Sonos accounts as well). I realized last month that my Move 2 no longer showed up in the app, but it still worked over Bluetooth.
I Finally set myself to fixing the setup, and did a factory reset on the move to reconnect it. However when I choose to setup a new system with it, it gets as far as having completed the WiFi connection and then fails to make a new system, causing my speaker to be lost.
Specifically, it gets to the point where the app informs me that my Move has been added to the system, and that it will likely need to be reset in order to be seen. At this point the app fails to actually make a new system, I find myself connected to the existing home theater system. when my Move 2 finishes resetting it’s just non-existent in the app, with no new system created. I’ve tried re-installing the app (and despite never joining the home theatre system, when the move fails to generate one I find myself connected to it), and i even tried using a separate wifi connection on my router, and having gone through this process a few times now, nothing seems to work. I’ve seen a few threads about people struggling to make a new system, but this seems unique from what I read. I’d appreciate any suggestions.
