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Contributor I
Aug 1, 2026 3:49 PM UTC
Answered

sonos 1 has no sound

Play 1 has no surround sound. App saying it’s not registered. When done as instructed, same message appearing

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Stanley_4
Stanley_4Answer
Grand Maestro
Aug 1, 2026 4:37 PM UTC

The Play 1 doesn't do surround alone, it must be bonded to a soundbar for that.

Tell us about your system and maybe with more information someone can help. If not then calling support that has that information would be best.

1 reply

Stanley_4
Stanley_4Answer
Grand Maestro
Aug 1, 2026 4:37 PM UTC

The Play 1 doesn't do surround alone, it must be bonded to a soundbar for that.

Tell us about your system and maybe with more information someone can help. If not then calling support that has that information would be best.

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