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Controllers and Music services

Controllers and Music services

Get help with the Sonos S1 and S2 Controller apps for mobile, and the desktop app. You can also get help with using partner apps with Sonos here.

3,864 Topics
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Ken_Griffiths

solved this question

unable to see Sonos devices when using Airplay

Here’s some things suggested by Apple/Sonos users to maybe try next time your Speaker(s) do not show (or play) as available in the AirPlay c...

GJK

started this topic

recommend NAS drive to play cd’s through sonos

I need to replace my NAS drive used to play my CD’s over my Sonos. Need a bit of expert advice on best makes/models compatible with Sonos? T...

Corry P

solved this question

How can you create internet radio streams now that TuneIn is no longer...

Hi @Dan187856 Welcome to the Sonos Community!I have the following information to share with you:Customers who already have manually added st...

3864 Topics

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g2cContributor II

asked in Controllers and Music services

is there a way to play to Sonos 1 music stored on my Android phone

Simply want to play music from my droid phone to the Sonos. Thanks. Hope it aint nuclear missile science

30 days ago

DLanaganContributor I

asked in Controllers and Music services

Tinroof89Contributor I

asked in Controllers and Music services

connection to ipad app keeps dropping

Connection to iPad keeps dropping on wifi

1 month ago

sailor39Contributor I

asked in Controllers and Music services

Android s2 app loses system, but IPad works

I’m using Android s2 and both the app and Android have the correct versions. Uninstalling and reinstalling doesn’t help. The app loses connection to the system, but both my MacBook and iPad s2 apps have no problem with it. After I shut my Android down for the night everything is fine the next morning, but it’s all gone by the middle of the day. Support tells me to reboot the router, but if that was the problem why do the iPad and Macbook work? I think the s2 app has a caching problem with the central server, since I notic it loses my recently played list before things go SouthI’m very unhappy with SONOS support.

1 month ago

teomoresContributor I

asked in Controllers and Music services

Problems using S2 App on Apple iPhone

Hi there, I am a Sonos user since 2010, very happy regarding this solution. Actually I have to tell the the S2 app is not work properly in the last months; volume is not working on S2 app (on spotify yes..), and almost every time I try to connect on my network the app says some room is missing, or is not possible to contact a speaker...in the meantime Spotify is working fine.There is anything that Sonos SW eng could do to fix all these issues?The experience on the app is becoming really bad, lately… @sonos? Could you help?Tks Matteo

1 month ago

dani.w_ndersTrending Lyricist I

posted in Controllers and Music services

Does anybody have a Samsung Galaxy S24 and is using a SONOS WiFi speaker?

Hi all, I want to buy a Samsung Galaxy S24 but first I need to find out if something is possible.As described here: I have a SONOS Five connected to WiFi.I know that some phones don’t let me control the SONOS volume unless I am currently in the Spotify or Sonos app. But Ideally, I could always control the SONOS Volume with the hardware buttons (even when it’s locked, for example)I know this problem doesn’t apply to iPhone.Can anybody w a Samsung S24 take one minute to test this out for me?I’d be eternally grateful. More details: Here’s the problem that I am facing with some other Android Devices:If I change the volume when the phone is locked or I am outside the Spotify or Sonos app, it just controls the phone ringtone volume. So every time I have to adjust the volume, i need to unlock the phone, open one of the 2 apps, and control the volume. this does take up a lot of time because i need to adjust the volume very frequently. I already adjusted the settings as shown in the foll

1 month ago

am.gear3Contributor I

asked in Controllers and Music services

Spotify ads

I work in a boutique fitness studio and when we try to play a spotify station, there will always be ads that play. The owner says this shouldnt be an issue because we are paying for premium. Is there a way to stop these ads when playing a station on spotify?

1 month ago

Cwalkin73Contributor I

posted in Controllers and Music services

Sonos App Changed Key Feature An It Needs To Be Fixed

A key selling point for my Sonos ecosystem purchase was changed with the S2 update and it still bugs the * out of me. The 1st time I experienced Sonos was at a friend's during a big BBQ. He usually asks me to play music and wanted to show me his new system. So I downloaded the app, logged into his Sonos and saw the currently playing playlist and he showed me how to add to it. With the S1 app, when adding songs I was able to see MY Spotify library (favorites/playlists, etc.) which was amazing cuzz I didn't have to search for songs that I wanted to add to the queue. Once the S2 app was released, in the same scenario when I'm at his house, on his network, when trying to add songs to the Sonos queue, I can only see HIs Spotify library (which is nowhere near as extensive as mine) and make it a PIA to contribute to the queue. This happens at all friends houses with Sonos system since the S2 app release. PLEASE REVERT THAT CHANGE!!! *Moderator Note: Modified in accordance with the Community C

1 month ago

cro445Contributor I

asked in Controllers and Music services

dash radio/litt live???

I'm having trouble adding dash radio to my account. Dash radio is now called litt live and when the app sends me to the authorization page it links to the old dash radio URL which is no longer operational. Sonos and litt live both say they are compatible. Any solutions for this problem?

1 month ago

fdotrAvid Contributor I

asked in Controllers and Music services

RTE 1 and RTE Lyric not available

This problem (for me at least) is specific to radio stations accessed via the Tunein and Sonos Radio services on Sonos. RTE is available on the Tunein app and through a Google device. is this just me?

1 month ago

gmetz316Contributor I

asked in Controllers and Music services

S2 App - Unable to set up

Has anyone else had this issue? I’m setting up a One SL speaker that I haven't used in about a year. It wont show up on my Sonos account nor can the app find it(I’m on new wifi so the speaker is confused lol). Customer service had me reboot the speaker and restart the app so its as if I’m setting up a new product. Each of the three customer service reps I spoke to asked me to click the button that says something like “Setup new system” but the only option on the screen says “Join existing system,” which obviously doesn’t work since I’ve just wiped my speaker clean. I have factory reset my speaker, restarted my phone, updated my phone, uninstalled/reinstalled my sonos app a million times, and even tried the older version of the app. But every time I end up right at the page that only says “Join existing system.” Someone help!

1 month ago

Dlantz1225Contributor I

asked in Controllers and Music services

Calm: Unable To Browse Music

Can’t browse music on can since yesterday. Think the new update caused an issue.

1 month ago

RealSconeKidContributor I

asked in Controllers and Music services

Shuffling Amazon Playlist

I can see this has been asked many times but I've yet to find an answer that solves my issue.I have an Amazon playlist of around 900 songs and growing.This playlist shuffles with no issues on my phone, however not via Sonos When start Sonos either via the app or Alexa I only have access to 500 songs and they don't shuffle properly. There are a fraction of songs which continually shuffle, but most never do.if I shuffle via Amazon and connect to Sonos, I apparently have access to the entire playlist, but again only they same few songs play again and again.I've refreshed music, deleted Amazon and reinstalled and the same with the Sonos app.I love my Sonos system but this is doing my head in.I really don't want to change music streaming platform, but do any other platforms work better?Many thanks

1 month ago

SatheesContributor I

asked in Controllers and Music services

Is ipad 9th gen supported for trueplay tuning?

I trying to use Trueplay for my arc+sub3+ones setup and am consistently getting noice error even thought there is pin drop silence. I tried with older generation (5th,6th and 7th) ipads and it worked fine. Please help me fixing issue

1 month ago

binaurasaurContributor I

asked in Controllers and Music services

album dates, info, and ordering in Apple Music

Would be great to get more album info and ordering in Apple Music service, and possibly display while playing a song. If I want to find latest release for an artist or when a song is from, I usually have to go elsewhere then come back and scroll around in the Sonos app. I’d rather stay in app.

1 month ago

dani.w_ndersTrending Lyricist I

posted in Controllers and Music services

Cannot adjust volume buttons with Android phone unless I'm in Spotify or Sonos app

Hi Team! I rented a Sonos Five for a few months on Grover and was very happy with it.Now I purchased my own device and I ran into the following problem which is quite detrimental to the experience.This applies to the Spotify Listening, which I always use via the Spotify App on my Android Phone. Before, I could always control the volume from wherever I am.Now I cannot control the volume unless I am currently in the Spotify or Sonos app.If I change the volume when the phone is locked or I am outside the Spotify or Sonos app, it just controls the phone ringtone volume.So every time I have to adjust the volume, i need to unlock the phone, open one of the 2 apps, and control the volume. this does take up a lot of time because i need to adjust the volume very frequently. I already adjusted the settings as shown in the following articles Control Sonos volume with a mobile device’s hardware buttonsControl Sonos from the Android lock screen Any clue on how to fix this?

1 month ago

SOinsaneNOS Play1Contributor II

posted in Controllers and Music services

What happened to Cruise Control on SONOS Radio?

I no longer see Cruise Control Station on my S2 iPhone app. Any information about why?

1 month ago

vinnypowellContributor I

asked in Controllers and Music services

Apple Music missing tracks when browsing albums

When I choose an album from Apple Music it doesn’t show all the tracks that I would see if I played it on my mac?

1 month ago

EdFogartyContributor I

posted in Controllers and Music services

Issues Connecting System

Hi, Hoping some wise folk can help out before I completely lose my mind! For no apparent reason (same wifi, no changes etc), my Sonos system stopped connecting on my iPhone. For a period it was still working on my wife’s Pixel.But after trying to unplug & reset the router and add the components again it then stopped working on hers too. I have since tried multiple times to add the system again. When I attempt, it asks me to add each speaker individually. Beginning with a One, it plays the pairing chime, green and white light flashes and then goes to “connecting…..” where ultimately I get a “please try again later” message. Here’s my gear:2x Sonos One SL Sonos Beam (the beam still works through the TV and we can airplay through the Spotify app) Sonos Port (which has been unplugged/out of action a while as I moved my turntable) Sonos Move Sonos RoamI have Sky WiFi with the standard router, here’s the spec (ripped from somewhere else on the net) Sky Broadband Hub specificationsWi-Fi:

1 month ago

User458633Contributor I

asked in Controllers and Music services

Sirius XM not showing artist and song title

When browsing the Sirius XM - All Live Channels within the Sonos App, it’s not showing the song title and artist. It has been a feature within the app for years, and now it’s gone. Is there a fix?

1 month ago

VinndalfAvid Contributor II

posted in Controllers and Music services

"no selections available" error recurs repeatedly with no obvious cause

Very often now when I open up Sonos and browse into my music library I see no content. It just says “no selections available.” I have reported this problem on the forum twice before without achieving a clear resolution, and the problem is becoming more frequent. To recap:Sonos system is up and running. It can play from Spotify. My music library is on a Synology NAS, where it has been for years. I ran Sonos for a long time without trouble. This problem started surfacing late last year and has become more frequent. No relevant messages appear in the error logs of either Sonos or Synology. The first thing I check is always whether the music file share from Synology is actually accessible on the network. It always has been. I can browse to it from my Windows desktop and see all the files. I can log in to the Synology device portal with the credentials for the Sonos account I created there. No problem. It’s all working. The music files are there. I also check the Music Library settings in

1 month ago

Pat34Contributor I

asked in Controllers and Music services

publicite Sonos au demarage

J’ai 3 enceintes SL One en wifi Quand je veux écouter une radio à partir de mon IPhone par exemple France Inter j’ai au début une publicité spécifique à Sonos avant de basculer sur la radio. Comment enlever cette publicité spécifique à Sonos ?Merci pour votre réponse.

1 month ago

DidymusAvid Contributor II

asked in Controllers and Music services

Adding a folder from another computer on my local network to Music Library.

In the Sonos Music Library Settings, I put in the correct path to a network folder, but it doesn't work. It asks for username and password. I put in my Microsoft account username (email address) and password. After about an hour of the spinning circle, it fails. No feedback. What can I do?The folder is shared correctly. I can access it using File Explorer. I don’t know why it isn’t working because I get no feedback, aside from saying it doesn’t work.I’ve had this problem before. I’m sure I can figure it out eventually. I’m just bored with it at the moment. This is almost the only thing about Sonos I don’t like.

1 month ago

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