Controllers and Music services

Please add the ability to park a queue. Currently the only way to do it is to transfer the queue to another sonos player and pause, play something else, and then transfer it back. Such a hack for a professional system. The use case here is let's say you are playing a playlist but someone has a request for a different genre. Ideally you would park the playlist, play however many songs of different genre or a different playlist, and then unpack the playlist. Obviously it would be best if you could park and unpark different named playlists but even ability to do one would be a great leap for mankind. It could be implemented in the playlist itself via a third option to play, and shuffle. I.e: resume.. so each playlist remembers the last song in the queue played and has capability to resume from there.

I’m getting messages in the app that Calm is no longer available in Sonos.  Has Calm removed their service from Sonos?  It was working last night.  Given all the issues with the app could this be a bug and Calm will reappear suddenly??

When I pick a YouTube music playlist, the queue goes up to 22,000 or more songs. It adds between 200 to 300 additional songs to queue until it maxes out to above 20,000 for all playlists that I choose from YouTube music..Is that normal? Or do you think my system is bugged? This started happening after the most recent update in December of 2024. 

Anyone recently have their entire Sonos system stop working throughout their house?  I have a handful of listening areas and the Sonos app no longer detects them.  Did something change?

Since today Musics apps connexion ( spotify as exemple) to my sonos devices do not work anymore. help me :-(

My Sonos system across my house stopped working in November. I cannot figure why. My home is made up mainly of ‘One’s’, which are maybe ‘Play’s’ in the U.S. plus a Move and a room setup with a Beam and a Sub to make it 5.1ss. Nothing works. Like, nothing. I tried several times before Xmas but left it rather than putting me in a spin and ruining the holidays. The only thing that did work was the room with the beam and sub that worked from the tv.  Having now spent all day resetting every speaker to try and start afresh, now that is disconnected as a room system also. Is this some sort of joke? I spent 5 hours on it today trying to figure it out and updating every digital setting in this house, watching a million videos, then two hours (and two separate calls as their home WiFi dropped out mid-call) on the phone to tech support who couldn’t sort it either. I bought this entire system in late 2019, so it’s not ‘old’, despite Sonos

folks many videos and music from my YouTube music playlists started to be greyed out in the Sonos app and I can't play them at all and I don't understand why can somebody help?

There is a playlist issue in the Amazon Music app within the Sonos app.  Sometimes when I open a user-created playlist there are no play options.  The only option allowed is Save to Sonos Favorites.  I end up using SonoPhone to start the playlist.  I do have an Amazon Music Unlimited account. 

Is there really no way to scroll through the folders on the Sonos app (on the iPad) except to swipe? I can’t just tap a letter to advance to that point in the folder list? And is there really no way to search the folder list? Please tell me this is all just “operator error.”

​@Corry P Hi. Is it normal to have to re-authorise to Sonos radio once or twice a week? Happens on both my iPad and iPhone.I do not have a paid subscription to Sonos HD.I have sent through a diagnostic.Ross. 

Hi,I have a Sonos ONE gen2, it was working ok with the S1 app under Android on my Xiaomi, but the S1 app asked for an upgrade without giving me other option, and now the S2 app is not working : it kept showing the splash screen and nothing else. I tried uninstall / reinstall the app several times without success. I also reinit the Sonos ONE that now is showing a green flashing light.As my Sonos ONE lost its config, I cannot run any setup… And cannot use my speaker anymore…Any idea ?

I store my media files on an external drive in a folder called \Music.  My MacOS Music folder which contains the library is stored on the internal drive in a folder called \Music.I have created a share to the external Music folder, \\MacBook-Pro\Music, and added it to the Sonos app, the music was indexed and it plays properly.I now want to add in the playlists I’ve created.  The problem is I can create a share for the internal Music folder but its address looks exactly the same as that for the external folder, \\MacBook-Pro\Music.  Obviously the underlying network path for the two are different but the Sonos app only requires the \\host\folder name format.I haven’t tried adding it to the Sonos app as I fully expect it not to work - how could it determine the difference between the two??  Is there a better solution than copying my music library file to the external drive and re-indexing the Music Library in Sonos?

Good morning,Is it foreseen to include Amazon Music in Sonos for users from Belgium?I read that the workaround would be to modify my address in my Sonos profile and to indicate an address where Amazon Music is available in Sonos (France for instance). But I prefer not to put a fake address in my profile,  for my future orders, my contacts with the support,… Thank you

I usually play music from my SoundCloud account on my Sonos speakers. However, it’s two days that it keeps asking me to reauthorise, which I’ve done several times, but it still isn’t working.I’ve tried removing and re-adding SoundCloud to Sonos, but it keeps showing the message, “Unable to browse music”I contacted Sonos support and they can’t find any solution.  Can Sonos help? Anyone has any tips?

Now that Spence has been fired what is the app development schedule?

It is still not possible to play “Artist Radio” song lists on Tidal when using Sonos’ iOS app. When will this be fixed?  It’s been more than 4 months without this basic feature!

Hey, I live in an apartment and have 2 different rooms that i usually pair anytime i want to listen to music.PC Speaker: IKEA SymfoniskLiving room: beam + sub mini + 2x one sl Whats tedious and unnecessary:I cant choose to play on everything directly from Spotify, i have to pair them first I want the IKEA Symfonisk speaker to play at roughly 75% of the volume of my living room. So i typically set it to 30, and the living room to 40. Whats wrong is the volume control, if i raise the volume of everything it doesnt take the volume ratio into consideration, eventually ill end up with living room at 60 and pc speaker at 50. Why???? How does this makes sense? I cant think of a single scenario where i would like it to function like this…Hope you can bring an update to at least fix the volume control or add an option to lock the volume ratio between rooms. 

Can anyone help. Amazon music randomly stops working and comes up with the message 'no content available'. It's happening more often now since the latest update. 13/01/2025. 

I’m unable to add an album to existing queue. Is this feature gone or am I missing it?

Music service audio stops or skips

Hi Very similar to this thread:  If I use the iPhone app, search for “Easy Hits” and filter by Apple Music, I see a playlist called Easy Hits. The icon is a tea cup. All well and good.If I go to music.apple.com, search for “Easy Hits”, I see a playlist called Easy Hits. The icon is a tea cup. All well and good.If I use play.sonos.com and search for “Easy Hits” I see two folder icons, “Recently Added” and “Apple Music Playlists”. BOTH ARE EMPTY.If I use the legacy Windows app, I also get no results. EMPTY.So a total lack of consistency across the Sonos platform.I have “reauthorised”.  

Hello, Our power went out two days ago, and I’m not sure if it’s related, but I noticed yesterday that all of our previously created alarms were deleted from the Sonos app. I set a new one last night and it didn’t go off today. Looking in the Sonos app the alarm has been deleted.  

comment mettre une playlists Deezer ? Moderator Edit: Google Translate-how to add a Deezer playlist?

I have spent £thousands on Sonos equipment in my house over the years. I was virtually an ambassador for the brand. The last year, however, has been a total disaster since the new App was released and I have finally given up.After months of effort and re-setting I have devastatingly accepted that my surround sound speaker system can only be used by, and for, tv. It can’t be controlled at all via the Sonos App and neither will it play any music via my Spotify account via the Sonos App. My other non-tv speakers ((just under £1k worth) in separate rooms have effectively been rendered useless as I can’t play any music on them. My Roam and Move only work if I change to Bluetooth so as to bypass the Sonos App in its entirety.Nothing short of a disgrace and a scandal. No proper communication and no prospect or timeline for full rectification. I’m amazed that major stores are still selling Sonos and I’ve told all my friends to avoid it like the plague. In due course I will sel

I have the latest 16.4.4 versions on the Sonos components,the latest Android App , the latest IOS app  and the latest Windows App installed. Are you aware the compilation album fragmentation issue is still present on all of these and are Sonos working on it?  I am confused as some posts claim the issue is fixed yet many others state that the problem still exists. I’d like some clarity on whether Sonos acknowledge the issue and are working on it