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many youtube music videos / songs started to be greyed out and i cant play them anymore

  • January 16, 2025
  • 2 replies
  • 126 views

folks many videos and music from my YouTube music playlists started to be greyed out in the Sonos app and I can't play them at all and I don't understand why can somebody help?

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2 replies

Airgetlam
  • January 16, 2025

Have you updated your Sonos app, and the firmware running on your speakers? Have you removed your YouTube account, and then gone back and re-added it? Have you called Sonos Support directly to discuss it?

When you speak directly to the phone folks, they have tools at their disposal that will allow them to give you advice specific to your network and Sonos system.


thanks for the advice ​@Airgetlam will do that and let you know