Controllers and Music services

My Amazon won’t connect since new update

I have tried to ‘update ‘ my Roam. My phone, my tablet wont do the update and wont let me use the device. My pc won't do the update but it will at least allow me to use the Roam.Any help?

HelloAs the new version of the app was not working, I tried to install the sonos S1 controller instead. But it seems that it was not possible to do that. so that failed. Since then, the sonos app won’t open. It says that the speakers need to be updated but the update fails. I have tried to download again the sonos app and reboot my internet router. but nothing works… I have no idea what to do… Please help!!!Thank you for your helpDoes anyone know if my problem is because of the new update ? I can't open the app. I am waiting for a new update but I have no clue if it will fix the problem... Thank you Moderator edit: Combined posts

Est-il possible de stocker sa propre musique, non sur un ordinateur mais sur son téléphone mobile ?

The TuneIn Radio Streaming does not appear to work with the latest release of SONOS for iOS. Has anyone been able to get a premimum TuneIn streaming service to work with the CRAZY premature release of SONOS iOS App..? The TuneIn Radio Streaming does not appear to work with the latest release of SONOS for iOS. As a product development engineer for 30+ years, I am well aware of the importance of a good UI User Interface. What SONOS had was a good user interface that was functional and logical and easy to navigate with a very minimum learn curve. The new App Provides a UI that is much less intuitive and is missing many features. As a SONOS supporter for over 20 years and hold significant SONOS shares of stock I have been fully behind the SONOS product up until this latest release. Come-On SONOS, at a minimum YOU have to provide a rollback until this new version is functional.  Sr. Management, please wake-up and listen to your customers, they deter

Sub mini installation incomplete due to failed update and/or connecting it to account … however system sees it but would not play audio till updates or account pairing !

It looks like the Data Safety entry on Google PlayStore has not been updated to reflect the new app’s architecture.Yet more evidence that the new app was pushed out to us without proper preparation and planning. 

I’ve just noticed a new product tour when updating the app. it’s not correct thoughI can’t search my local library so this is a lie This is not true it also says that when clicking the 3 dots you get quick access to favourites, this does not work This does not work After clicking 3 dots for favourites 

Je n'avais pas désactivé l'alarme sur l'ancienne version de l'application Sonos, et maintenant, même s'il n'y a plus l'option alarme sur la nouvelle version, elle continue à sonner tous les jours à la même heure. Que faire pour l'arrêter ? Moderator Edit: Added translation by Google Translate- I had not disabled the alarm on the old version of the Sonos app, and now, even though there is no longer the alarm option on the new version, it continues to ring every day at same time. What to do to stop it?

Title should be “Solutions?...” -- moderators are welcome to update to a question. The forum didn’t save my post - “Something went wrong.” - so this is the abbreviated version as I’m not typing that all out again.  TruePlay tuning on speakers is mismatched.  I select the stereo pair in the office (Era300) and the living pair triggers for TruePlay tuning.  This is consistent across rooms with the exception of the rooms with Move speakers. Prior to the latest update, this was not an issue having recently moved a speaker and performed the tuning process. I do not use any Home (AppleKit or Google) services, so there isn’t an override happening anywhere.  This morning after the update, the app could not find my speaker system - re-installed the app and restart phone.  It found the system but all setting were cleared out.  The app is not saving setting when closing it (ex. EQ, Audio Height, etc.).  The volume controls in the app are

We've just moved and have a new Wi-Fi router, wifi name and password,  with a different provider.  I'm trying to set up our speakers on the Wi-Fi network in the new place and as far as I can see, the only way to do that is by doing a factory reset on all of the speakers (we have 5 speakers) which seems to means  losing all of our Sonos playlists.  Is there any way to set it up again on the new Wi-Fi, without loosing all of our playlists? It seems like a pretty major flaw to have to do a factory reset and loose years of playlists just to set it up in our new house.  Thanks!

My iPad updated automatically and I submitted a topic right away about no timers, no alarms and no queue editing. In short, the new app was very disappointing. But I still hand my iPhone on the previous version. I made sure I had automatic updates turned off so I could use the features that were important ro me and not have the. Ew version installed. Overnight, my app updated and now I’m frustrated with both controllers and have to wait for the missing features to come back. How can this happen?   

Before the Android app upgrade I received today, I used to be able to increase/decrease the volume on all my speakers at once with one slider. That feature is now gone, and it appears I need to adjust each speaker separately. I am hoping there is a solution to this nagging issue. Thanks

Hi,With the new sonos app the option of random on my music’s folder disappear. It will be updated or is somewhere else the option of random music files on a folder (local library folder)? 

I’m unable to connect ClassicFm anymore and its not available to AirPlay. Thought I’d listen to some of my music, however, unless I access my music via the app on my iphone and then AirPlay it just doesn’t work from Sonos itself.How long with these issues with the update go on and the new interface is far from intuitive? 

since installing the new android app my system wont let me change music source or station.  A window pops up saying something went wrong.   My system still works with the ios app.

Having issues trying to retune my Sonos system on the new app get started and once I get to you will here a few tones will go no further have rebooted app also reloaded app makes no difference also need to switch off phone to get off the app 

Overnight I’m unable to control devices play bar sun and 3*play3.unable to see devices, unable to see network. network confoymed ok - devices plugged in and working / just can’t see them . any help appreciated - cheers Ian

I have noticed that in the new updated app, when I tag my list of albums fin Apple Music for adding to the Home Screen, only the first 100 albums appear. The list does update when accessing it through the Home Screen but only the first 100 entries.i guess this will also apply to playlists, etc but I haven’t tried it as yet.because the Home Screen list is large icons rather a list in a smaller font it is useful for me as I am partially sighted and need to use a magnifying glass on the smaller font.Does anyone else have this problem?

How do I get the new update to take affect? It automatically made me update the app software. When I start the software update. Once updated confirmation is received it goes back to software update again. Have uninstalled reinstalled a number of times.  Unplugged from internet, turned speakers off and on. Still no success. On a Samsung phone.  

Reauthorization of Apple Music isn’t working on newest Sonos App. Streaming from Apple Music is working fine if I use another device through Sonos S2.

Good morning,since the update of the new app 89.00.04 release 20240507.671125b on May 7,the trueplay feature has been crashing on a ipad 2017. Through apple task manager, I have to swipe out the sonos app. Does anyone have a solution? Via the old app on another iphone it does work.Help!

Putting the unmitigated shambles of the release of 80.00.xx and the host of missing features aside for a moment (it is clear that Sonos’ C-suite is doubling-down and nothing we complain about is going to make a difference), can we PLEASE, PLEASE have proper release notes for the upcoming torrent of new releases that will inevitably be released over the coming months?Repeating the same thing over and over helps no-one, and I’m even willing to overlook the blatant lies about getting to my music faster!So, please Sonos, do the decent thing. Own your mistakes and provide clear information for each micro-release, so that we know what’s changed, what is required to see the changes, and what is still outstanding. For example, last night I upgraded my iPhone to version 80.00.08 and still can’t see the alarms…

I have a system made up of play1s, play3s, ones (mk1 and 2), and amp. My whole system has vanished from the app as of today. I have tried powering everything off, rebooting the router, then bringing the sonos devices up but no luck. For some reason the play3 (which is my one wired device) is giving itself a 169 address despite having a reserved IP address on my router. In fact, at this troubleshooting stage, I have left all of my other sonos devices powered off.  I have changed ISP today but I have not changed router, nor has the router been reset or restored to factory settings. The only thing that has changed is my connection to the outside world - my internal network remains the same as it was yesterday. I've seen a few people mention that this seems to be a bug in the new version go the app which requires and whole system reset which will result in me losing all my playlists, etc. Surely this cannot be the case?  Any help m

 Latest app release is almost unworkable... Unable to switch between radio stations without error messages.  System not foumdSomething went wrong.  There appears to be something seriously wrong with this release