Controllers and Music services

I just updated to the latest software and now I am unable to add songs from my Apple Music to the song queue.  I still have the older version on another device and can add songs to the queue all day long.  Anyone know how to get this done in the new version of the app?  Thanks!

Version 16.2Build: 79052294Windows 11 - Music library disappeared.  Can’t even add my music from a hard drive.  If it’s an app issue then Sonos should notify its customers that have invested thousands of dollars in their products.Please advise.

Sonos are now censoring posts on the topic of the headphone release stating that posts are off-topic.The comments so far are along the lines of “I will not buy these until the app is fixed”Nothing offensive (ie effing and jeffing) in the comments, yet they still are censoring feedback.Shame they do not spend as much time beta testing their app code as they do on censoring customers.  

In the old app if I had found a song via search, I could then directly tap for the album info / track listing to see the rest of the album it came from.I can’t find a way to do this in the new app, without starting a whole new search for artist etc.Am I missing something or has this been removed?

In the past - about 8 years ago - it was possible to manage the volume of your Sonos system by using the ‘plus’ and ‘minus’ buttons on your smartphone. Due tue an update of the Sonos app, it wasn’t possible anymore. From the 7th of may, Sonos released a new Sonos app, and I hoped Sonos reintroduced this function. Unfortunately still the only way tho manage the volume of the Sonos system is by swiping on your screen (to the left and right) of your smartphone. I hope, that Sonos in the future will consider to reintroduce the old school function by pressing the plus and minus buttons! 

Following the most recent Sonos controller update this week, i cannot find the alarm setting anymore. It is a little annoying as the programmed alarms continue to go on in the morning early even if i do not need them!!anyone found the alarm setting tab/ control??

Good day i have Play1 (5pic) + Play5 (gen2).Play5 (gen2) can play music via AirPlayI create a group Play5 (gen2) + Play1 (3 pic) and when i am trying to use all this group via Airplay ONLY Play5(gen2) is playing music!!!!Previously, there was no such problem at all, i am using Play5 (gen2) + Play1 (3 pic) as a group and music playing perfect!!!

Hello, With the new App i have mulptiple alarms for each day of the week. The problem, now is we cannot see the station with each alarm right away.  It is only indicated: LIVE STATION  instead of the name or the station’s logo. Can you do something, we should see it as first view and step.What is going on with this problem ??

Using the new Sonos app on my iPad, my Spotify album library does not appear.  Spotify playlist appears in library. All other functions of Spotify and Sonos work fine.  Just can’t see my spotify library albums.  This is only happening on my iPad.  Problem does not occur when using Sonos app on android phone.  Have removed and down fresh installs of both Sonos and Spotify on iPad.  Have disconnected and reconnected Spotify.  Have signed out and back into Sonos.  This one problem remains.  Suggestions?

Sonos is becoming unworkable and unlistenable with a "Something went wrong" message now a standard feature while trying to change radio stations. 

Save time and effort when starting a new topic about your complaint, request, anger or congratulation to Sonos.  Add your post here, it may be ignored and unanswered.  Thank you for your cooperation.----------------------------------------Make Sonos Great Again----------------------------------------

This feature actually works!  Well done 😜

My sub mini is showing as not assigned in the app. It keeps failing when I try to assign to my beam, although it will assign to 2 other speakers I have in other rooms. I have reset everything to no avail. Any suggestions?

I have 2 local music libraries. Since the error code 913 problem, which I fixed as per this community topic, one library will load and one will not when I add them using the Sonos app. I am on a windows 10 laptop. I a moved a file from the library that will not load to the library that does but that file will not load. Most of the files in the old library have been loaded from CD whereas the library that loads have been MP3 downloads. I am not sure if this is a red herring.

1. I am trying to make the alarm sound simultaneously on all devices, but it doesn't work. I select the 'grouped rooms' option, but the selection is never saved.2. I enter the My Turner radio service, select a station, try to save it to my favorites, but it is never saved3. I try to start a radio station by selecting it from the recents, but it gives an error. However, if I start it by entering the specific radio service, it works. 

That’s all. No BS, no excuses, no hollow promises, no “future-ware”, no hyping the new trash app. Roll it back. Anything else is asinine. 

Like a lot of people on this forum, I am extremely frustrated with the new Sonos App. I have multiple Sonos products that have been working for years, and most recently purchased a Sonos Sub Mini. But the new App would not allow the Sub Mini to register, having tried for hours, direct ethernet connection, etc. Looks like a lot of people are having the same issues online.I tried calling Sonos Support multiple times and the wait was 85+ minutes. I then tried the Chat and that was equally as useless. Having reinstalled the App multiple times, now the App cannot find ANY of my Sonos Speakers and the comment from Support was to do a factory reset on every speaker and reconfigure them all…. who knows if they will work again.So I now have a useless Sonos system having spent $$$ over the years. How does Sonos get away with this? Their brand is clearly on the decline. I am obviously returning the Sub Mini as I can; the rest of the system is currently very expensive paperweights…. 

I drill down to find a song in my library, click on a song, nothing happens - WTF?  Can’t add to queue bad enough, but can’t even play music.  I get a list of all the songs I cannot play - ya’ll punking the death out of us.  Seriously, what in the hell was Sonos thinking with this?  We bought it to play music.  That doesn't’ even work?I see all the long list of songs in my library and try to search - what happens?  It takes me to search GD streaming services.  Why?  There’s a search bar right there, but no!  Doesn’t work right.  I have more than 5000 songs in my library - no way I’m manually searching that. WTFFFFFF!!! You jerks.Sonos are morons with this release.  I feel like taking all my Sonos gear into the street and burning it. I know that’s irrational and I won’t do it, but damn - you complete jerks for this release!

Issues with recent upgrade

Hello, With the new App i have mulptiple alarms for each day of the week. The problem, now is we cannot see the station with each alarm right away.  It is only indicated: LIVE STATION  instead of the name or the station’s logo. Can you do something, we should see it as first view and step.What is going on with this problem ??

The new version of Sonos app doesn't have an option  available to shuffle My Songs or Playlists using Pandora. The old version of Sonos did. Anyone have this experience or know how to find shuffle on Pandora?

Trueplay won’t work for me. Its stuck on the final menu before the tones are played.

Music is playing on the 3 rooms "Salin, Cuisine, Chambre principale". The app doesn't see it, I can't stop, control Volume, skip... Music is still playing on the 3 speakers…A real nightmare.And you ?

Let's see if I can explain to management: I just want to play music on two speakers.All I need is a Toyota Corolla to go to the cleaners and pick up my laundry, and you are trying to give me an F35 vertical-takeoff fighter jet (armed with tactical nuclear weapons) to do that. So sure, if I learn to fly the darned thing I can use it to go get my laundry, but all I really need is a Toyota Corolla. Besides, you cannot actually give me the fighter jet, because that is an incredibly complex piece of machinery and you just can not get it right.I suspect that 90% of Sonos users are like me.So, what would a sensible company do?They would issue two apps: "Sonos Basic" and "Sonos Advanced". The first app (the Toyota Corolla) would be a simple, solid, bug-free workhorse for users like me. The second app (the F35) would have all the bells and whistle (and bugs) of the world, and would be designed for users with far more complex Sonos systems than the average Joe.And then users would chose which ap

Not looking good.