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Question

New Sonos app

  • June 2, 2024
  • 7 replies
  • 137 views

Since the new Sonos app has updated, aside from the fact it’s really poor to respond & play music from my various devices, more importantly it can no longer find my networked music server ????

all my music 30k plus tunes are stored on a WD “ my cloud “ music server, it’s connected with an ethernet cable to my router & is visible on my network from my laptop. However I cannot find it from my mobile app or on my pc app ……HELP 

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7 replies

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  • Prodigy I
  • 1257 replies
  • June 2, 2024

Sonos has stopped supporting SMB v1 and HTTP protocols for music libraries. Change it to SMB v2/3 for file sharing on your WD NAS.


  • Author
  • Contributor I
  • 4 replies
  • June 2, 2024

Can you help a novice & tell me how to do that ??


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  • Contributor I
  • 4 replies
  • June 2, 2024

  • Author
  • Contributor I
  • 4 replies
  • June 3, 2024

So ….i’ve accessed my my WD drive & it was already set to SMB 3 , so I changed to SMB 2 for the hell of it  , still cannot find my music server ……

any other suggestions??


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  • Contributor I
  • 4 replies
  • June 3, 2024

 Morning. You have to type in the ip address of the WD drive on your network. You also have to have the music files in the public folder. If they are in another folder then it probably won’t be able to find them. Mine is //192.168.4.158/public/hdmusic in the Music Library Settings in the Sonos app where:

192.168.4.158 is the ip address
public is the name of the share and
Hdmusic is the folder containing all my music files.

You may also need the username and password used to access the NAS device.

Hope this helps. 


  • Author
  • Contributor I
  • 4 replies
  • June 3, 2024

Thank you . I’ll give that a try 


  • Author
  • Contributor I
  • 4 replies
  • June 4, 2024

Sorted ….thank you community