Controllers and Music services

The new update is not functional for me. I would like to go back to the previous version which I had finally learned how to use. Now my system is useless.

My Sonos devices lost connection to my Wi-Fi network. Now I’m not able to put Sonos playing

The new Sonos app is completely unusable for me (blacked out buttons, buttons do wrong things). Some workarounds I’ve found include:Ask my wife to play music (Her iphone app is not updated) Chromecast Youtube music to Roku connected to playbase. Use the physical buttons on the Sonos device to control volume.Other ideas out there? I have hundreds of dollars in Sonos equipment to use if I can figure out how.

Comment connecter un repertoire musical sur sonos ? Moderator Note - Translation by Google:How to connect a music directory to sonos?

I will not buy any new SONOS products until/unless the Controller App is functional again. I sold all of my SONOS stock too.

When I updated to the new App. Everything is a nigthmare.The speakers drops the sound. I got a click sound in ny Arc.And you can’t use Trueplay. I get to the step when is say it gonna play some sound and when I press Next. Nothing happends. I can’t get to the next step and don’t hear any sound. So the new App is not good!!Don’t update!!!

After spending much time in the community trying to get the New App to work as it should I realize now that my SONOS system has been redered a glorified radio set. Cannont access my music librairies anymore.  My 2 prefered streaming provider are not accessible anymore.  The new app is simply awful and practically unsuable. I have told the merchant who sold me my last component to stop selling SONOS’ products if he wants to keep his name. I discourage my friends to buy the products and or upgrade. There are plenty of Wireless apps and products (WI-Fi and Bluetooth) that can do the job. Bye Bye Sonos! 

Have latest Sonos App, 80.01.11 and Latest Pocket Cast, 7.64. I can no longer find and play new podcasts using pocket cast. Sonos finds the process podcasts, old ones I no longer wish to listen to. but when I select New Releases  It returns nothing but the error.  ‘Something went wrong. Try again” Have tried reauthorizing, but nothing seems to work. Any help or suggestions would be appreciated  

Everything says that there is no Bluetooth connection on the speakers

How much did you get paid by the streaming apps to disable our music folder?

 I'm encountering some major hurdles with the latest app update and would really appreciate the option to revert back to S2 until they iron out the kinks in basic functionalities, like locating speakers and playing music on them! I can't help but feel that the apparent arrogance or hubris exhibited by Sonos might be connected to a sacred development roadmap geared towards upcoming product releases later this year. It seems likely that the missing/failing functionalities are being tailored to seamlessly integrate with these new products. Delaying the app release or reverting might not be a feasible option if it means holding back product launches.However, there's a real risk that Sonos by prematurely releasing a bug ridden app is jeopardising the core selling point of their system: the seamless, multi-room sound experience.Their unique ecosystem has similarities to Apple's success, but I doubt Apple would ever compromise their 'it just works' ethos by releasing an app that in any way un

I can only start playing music from my phone at the room that was playing the last. Sometimes a button pops a “view system” and you can select another current output (before putting on music!) but that almost never does. Anyone knows? I’m on iOS iphone.

Hi Sonos Community,I've been experiencing some connectivity issues with my Sonos system lately, and I'm not sure where to start troubleshooting. I've checked my Wi-Fi connection and it seems fine, but my speakers keep dropping out or losing connection. Any suggestions on how to diagnose and fix this problem would be greatly appreciated! 😗

The alarms and sleep timer are gone in the new app? Did sonos really destroy such essential features or is this a bug? I really hope they didnt just go "fork the paying user" on us here, a ton of us use and rely on those every single day. Gonna look for a money back option here

If the Stingray service is no longer available in the Sonos App, why can’t I remove it from my services list?  Is there anyway you can make it so I can do this?When I select Stingray in manage services, and click “remove service,” I get an error that says “Service Not Found” and it won’t let me do anything. See screen shots below. The classic TV analogy for this experience is the Seinfeld joke “you can’t break up with me, I already broke up with you” 

I wish I could go back to the previous app, but knowing that is not an option--how do I select “TV” as a source without having to turn my TV off and then back on. Used to be I could easily select the music note icon and see all my services, including TV. TV is nowhere to be found on current version or perhaps it is buried in all the newfound clutter. Thanks,DD108

New app didn’t bring subscription our services over with the update, won’t load them into the Home Screen to use with our system.   This new app also doesn’t allow us to actually control volume and pick speakers.   We have to use the older version on the app on a phone that we won’t update until these bugs are fixed. 

I have been a custom integrator for over 10 years. This single update is by the worst update of ANY system or company I have ever used. Where are my EQ controls from the grouped volume slider? Where is my ability to MUTE a single zone while grouped on the volume slider screen? The most important question for me is where is the ability to individually adjust the distance of the rear surround speakers therefor adjusting the volume. Most installations in residences are not perfect square boxes and that is the only way to get proper surround volumes for odd shaped rooms. What the heck are you thinking SONOS. If not fixed ASAP I will be moving to Denon HEOS as a dealer and recommend to everyone to walk away from SONOS.

Can’t play Stingray with Sonos app….I cannot delete the service either, the sonos app displays that it can’t find the service. The Stingray app works fine both on IOS and on our ‘’cable boxes’’. I have deleted and reinstalled the Sonos app, same problem. If any one knows how to fix this it will be much appreciated!

I cannot adjust treble, bass, loudness.  Takes courage to remove such basic functionality. 

Cannot install Sonos on windows keep getting a 1406 error about overwriting a key and can do nothing about it - any ideas?

I have not been able to connect to Sonos all day. When are they going to do the right thing and release the OLD app?!!!The app that worked!!!!!! 

My Controllers are Android, running V80.01.07 on one so I can see what’s happening with the Controller “Upgrade”and V16.1 on the other 3 so I can do what I really want with my music, which is NAS based.In the last day or two this popup has been appearing on launch of V80… Followed when clicked by this one Which appears to me to imply that it is the Speakers that will be updated, not the Controllers, and is rather threatening in its tone.  I have ignored it and established that the threat is a hollow one in that both Controller versions continue to work as before, one well and the other not so much…My question is:-If one clicks through and performs this update, will it update the Speakers, which is what I suspect it will and, if it does, what effect will that have on the Controllers?  Will it perhaps deprecate the performance of good old V16.1? (Bad!) Or will it perhaps improve the performance of V80.x? (Wishful thinking?) Anybody been there and care to share your experience?Cheers,John

I am agree all people about a very problematic APP v80The MUTE is now NOT available The COVER does not change realtime. yesterday i play multiple songs and cover is about the song played 10 minutes before… Every time open APP   “NO SYSTEM CONNECTED” go to SETTINGS Sometimes playing is stopped for seconds (never happened in many years before with the good app) My Tuner radio service does not permit to add as bookmark any songs or podcast If i want to play from bookmarks, the song must play immediately, here in V80 we have to play one more PLAY button… Playing for example 3 speakers same song, if i decide to play only 2,  using app the music stopped ! and play again later ! VOLUME control is a joke…. i go up and audio does no follow my choice , after the slide goes back itself !! same for reverse ! and so and so… any oother people has this behaviour ?CLASS ACTION to SONOS !!!!!!! and so and so….

When is Sleep Timer being restored to your app? Why can I no longer listen to locally stored content? Just how much money are you grifters making on exit?