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New app version - Multiple Systems management

  • May 9, 2024
  • 4 replies
  • 133 views
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In the previous version of the app, I was able to have an account for each of the systems I connected to. Specifically, I have two systems, one at my business and one at home. Now, if I connect one account, the other gets disconnected, so I cannot access all the content.

I would also like to add that it would be ideal to be able to manage all the systems remotely, as is already possible on the newly published web app (at play.sonos.com).

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4 replies

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  • dgelfuso
  • Contributor I
  • 3 replies
  • May 30, 2024

I have the same problem.  I must manually “reconnect” to my office system and my home systems and it is a pain.  Not user friendly at all!

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  • Antimatterjh
  • Lyricist I
  • 1 reply
  • June 5, 2024

Same, but two systems at two premesis with the same account, different WiFi networks. 

It used to just know about both of them, but with the new app version, when I move from one to the other, it only seems to remember the last one I was using. 

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  • rsprouse
  • Lyricist I
  • 1 reply
  • June 12, 2024

+1…..definitely an annoying issue

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  • Paul72
  • Lyricist I
  • 1 reply
  • June 12, 2024

Same problem here, only even more annoying because now the app only sees my system at home and the system in our store will not connect and when i try to connect it sees the speakers nearby but i also see the speakers at home when i do this which are not nearby… all very strange and configured poorly.

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