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Controllers and Music services

Talk about Sonos S1 and S2 Controller apps for mobile, and the desktop app. This is also the place to talk about partner apps, Airplay, and direct control.

  • 6,182 Topics
  • 58,967 Replies
Gwenddoleu
Gwenddoleu
asked this

New SONOS App - Feedback

In the new 2024 Sonos App :Where are the alarms settings? Where is the Last.fm service?Where is the Android widget?This is a real nightmare....
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stationtostation
asked this

New App: how do I add songs to a playlist currently playing

I cannot seem to find a way to add songs to playlist in the new app. when I click on the ••• next to a song while another is playing, the on...
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6182 Topics
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SurtalerContributor I
posted in Controllers and Music services
Stopping the service...

This double notification has been a thing for many people and for quite some time now. Is there a fix?  

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buzz
1 year ago
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dukiebluedocAvid Contributor I
asked in Controllers and Music services
How to stop Sonos from taking over volume control from Dish Remote, 2022 version

Almost exactly a year ago I posted this same question on this forum. https://en.community.sonos.com/topic/show?tid=6863655&postid=16569705The suggested answer, which worked, involved being sure that TV Auoplay was selected in the Beam settings.What incited the problem last year was playing music via AirPlay from my Mac.Now, a year later, it has happened again. I played some music from my Mac on the Sonos using AirPlay. My Dish Remote suddenly stopped controlling the volume coming from the LG TV via HDMI ARC to the Sonos Beam.This time, TV AutoPlay was already on.The only way I can controlled the Sonos volume is with the LG TV remote.I would appreciate any suggestions re how I can return control of the Dish to TV volume to the Dish remote.Clearly, something about playing music via AirPlay to the Sonos disrupts something in this complex Dish-LG TV-Sonos ecosystem!TIA againCaroline

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Corry P
1 year ago
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JosephKhalafContributor I
asked in Controllers and Music services
Sonos App on Windows Music Library location

I added my music library to my Sonos app. It’s located on g:\music.Where is the actual library file located on the file system? Is it an XML file, or a text file?

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Ken_Griffiths
1 year ago
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michlaContributor I
posted in Controllers and Music services
Acceptable adds on Sonos

Are there any standards to what kind of adds Sonos accepts on Sonos Radio. There is a porn add running on danish Sonos by a compagny called Sinful.Are there adds on payed Sonos Radio ?

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Stanley_4
1 year ago
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npreiningAvid Contributor II
asked in Controllers and Music services
TIDAL cannot be linked to Sonos in Japan, but works

I am a European citizen and have a Tidal account, which works. After this I moved to Japan, but I am still paying to Tidal with my European payment method. (Please don’t ask whether Tidal works in Japan, of course it works, it is a streaming service over the Internet and Internet is available in Japan. The whole point is that you cannot purchase Tidal subscriptions with a Japanese payment method, that is all, because Tidal does not have a legal representative here.)I can use Tidal without any problems in Japan.But I cannot link it to Sonos - why?I think it is NOT the job of Sonos to check for availability in a country, but Sonos should allow legit account users of Tidal to use Tidal with their Sonos products.We are in the 21st century, people are moving between countries, and it is not up to Sonos to restrict this. If Tidal wants to restrict access to its service from Japan, then they will do it. So please stop playing police without the need for it. Thanks

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O
1 year ago
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michaelseattle777Contributor I
asked in Controllers and Music services
Sonos finds very few albums from Spotify and Amazon

I use Spotify and Amazon Unlimited as music sources. If i go to their web pages and search for something, say “Rolling Stones” i get lots of results. From the Sonos mac desktop app I get nothing or perhaps 1-2 albums. This happens for Bach, Mozart, and just about any other search. I’m on the latest desktop app. I see the same issue with Amazon Unlimited and Spotify. Any ideas? I spent an hour with Sonos Support who said that Sonos has known problems with music sources and maybe they will fix a bug sometime. Anyone have suggestions? 

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controlav
1 year ago
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ToorgTrending Lyricist I
posted in Controllers and Music services
beatport music service on sonos

I know there was another thread here 4 years ago with no much traffic, hopping now both sonos and beatport are more mainstream and ready for an integration. 

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1 year ago
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TheIrishLionContributor I
asked in Controllers and Music services
Can I "Play Similar Music" from Amazon Music in Sonos App?

Amazon Music Unlimited has a “play similar music” feature on artists, albums, songs, and playlists within the Amazon Music App, but I can’t seem to find that feature when I go to Browse → Amazon Music within the S2 App.  Does this feature exist in S2?

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jgatie
1 year ago
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MrbertanContributor I
asked in Controllers and Music services
SiriusXM not available on list

Hi! I just got the full streaming version SiriusXM platinum, downloaded app on iPhone and wanted to connect to Sonos. In Sonos app under Add a Service tab the list does not contain SiriusXM. I see in forum there have been a lot of issues here. Help please

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J
1 year ago
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StratovariousContributor I
asked in Controllers and Music services
Can’t select content or songs on Amazon music

As the title says, I search for an artist, I get a list and click on one but it plays something else entirely!What’s going on?I have a paid up subscription yes.

487131
R
1 year ago
bugplanet
bugplanetContributor II
posted in Controllers and Music services
Pandora direct control (Pandora connect, casting) problems

Wondering if anyone is having problems using direct control from the Pandora app to Sonos?  When I choose the “casting” feature in the lower right corner of the Pandora app I’m presented with a list of “devices” that I can cast to.  I have no problem with google devices, but when I choose a Sonos target I have problems.  At first the music gets sent to the Sonos device, but after a few minutes the controls in Pandora become unresponsive.When the song finishes and the next song begins, the Pandora app does not update, but continues to show the screen for the previous song.  At the bottom pf the Pandora app screen I see a message “Buffering...Your music will be back shortly”.  At this point the app has lost communication with Sonos and remains unresponsive.  The only way to reset is to start a different station from Pandora. This problem is the same across multiple iOS devices, phones and iPads.  I have updated all apps, uninstalled and reinstalled pandora and sonos.  Also restarted mode

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Corry P
1 year ago
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YairkoContributor I
asked in Controllers and Music services
Network App s2 problem

Request for technical assistance. I have one Sonos Move and I bought a second one for the stereo. I can't set it up because in the S2 app I installed on my Android phone, when I try to sign in to my sonos account it shows me the message 'try again' again and again and doesn't even get to the screen where I enter a username and password. Likewise when I enter the system - add product. It asks to sign in and continues to bring me to the Try again screen again until he exits. And it also happens to me on the iPad that I try to connect to the same network. I tried to go to a completely different network, at my place of work, and on the other network the application succeeds in connecting and signing in, so I connected to my account on the other network, but when I returned to my network and tried to install the Move, it tells me that it is trying to check if the application is updated (it is) and it cannot go beyond that. It throws me out, something in the access to the Sonos servers from

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Corry P
1 year ago
Airgetlam
Airgetlam
posted in Controllers and Music services
BBC leaving TuneIn and Sonos Radio

As noted in the post here:TuneIn, and by extension, Sonos Radio, will soon be losing the ability to stream the BBC. Check out the details in that post for other ways of accessing the BBC, for both those inside the UK, and for those outside the UK.

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Airgetlam
1 year ago
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Dr JoContributor I
asked in Controllers and Music services
Changing E-Mail linked to Sonos App iPhone

I have stopped using the e-mail account that is linked to my iPhone Sonos mobile app but can’t delete it via the app. There is no option to ‘change’ the account whereas I have been able to, I presume, start a new account with the current e-mail. Can anyone help with this as I can’t add any products to the system as I can’t log in to the mobile app and can’t add products via the Sonos site.I did call the help-line earlier with a 15 minute wait but rang off after 17 minutes.Thanks I’m hoping in advance. 

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jgatie
1 year ago
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FastMikeTrending Lyricist I
posted in Controllers and Music services
Android Apple Music Re-authorise workaround

I have just managed to resolve this issue with technical support as a workaround until the permanent fix is deployed and the steps are as follows:Using an iOS Device from a Friend, Relative or Neighbour.Connect their device to your Wi-Fi network. Download the Sonos App Download Apple Music (if not already downloaded) On the iOS Device click Settings > Their Apple ID > Media & Purchases > Sign Out Launch the Sonos App Click Join Existing System Login to your Sonos ID Click on Apple Music in the Sonos App Click Re-authorise Follow the journey in Apple Music. On the iOS Device click Settings > Their Apple ID > Media & Purchases > Sign OutThen your Friend, Relative or Neighbour can sign back into Media & Purchases. Finally uninstall the Sonos App

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1 year ago
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benjidhuntedContributor I
asked in Controllers and Music services
Alarm not functioning anymore?

Hello,The alarm function on my port no longer shuts the music off after the chosen duration. Is there something I am missing? Or another way to have sonos only play for a certain period of time? On a daily basis.

4191
Airgetlam
1 year ago
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mrfishContributor I
posted in Controllers and Music services
Group two rooms

Hi, I only have two rooms in my system but I can’t create a permanent group with them. The group option is greyed out and it says I can only create groups when three or more rooms exist. What is the purpose of this limitation?

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1 year ago
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Jo.achimContributor I
asked in Controllers and Music services
Asking about a new meditation service

Hey all! I saw in the music services Calm, a nice meditation app. I use a different one, Waking Up, so my question is: What is a procedure to ask app designers to add this one too?

1457
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1 year ago
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RenevkContributor I
asked in Controllers and Music services
how to roll back to 14.9

I am experience bad problems accessing the sonos speakers (play 1’s , one,amp, soundbar etc)  since a few weeks . Bad performance when opening the sonos app and finding the speakers.   Today a search the internet and find there is a release 14.20 released 6 dec.  anyone the same problem as me?  so i think the bad sonos perfomance has to with this release. How can i roll back to the last release?  

2005
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1 year ago
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pawligerTrending Lyricist I
asked in Controllers and Music services
S1 Android app lock screen controls missing on Android 13

I have the app preferences for the Sonos S1 app set with both Show Lock Screen Controls and Home Screen Volume Control enabled.This makes using my Sonos equipment much easier as I don't have to find and launch the app when I'm just making minor adjustments.Yet on Android 13 neither of these show up.That is a big functional regression from prior app versions.Is this a known issue? Are there any workarounds?

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1 year ago
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enricoteContributor I
posted in Controllers and Music services
SONOS app to control my SONOS audio system in my eTron AUDI Q4

I would like to use my Audi Q4 Etron SONOS in-car sound system via CarPlay or Android Auto to play my music like in my SONOS One home system.

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106rallye
1 year ago
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judsimContributor I
asked in Controllers and Music services
Amazon Unlimited will not add to sonos app

Trying to add amazon music to Sonos app its not working. Annoying. Any advice please? Thanks 

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Corry P
1 year ago
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mind4wineContributor II
asked in Controllers and Music services
alarm music selected from sonos favorites

why can’t alarm music be selected from sonos favorites??? 

49610
M
1 year ago
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Rg101Contributor I
asked in Controllers and Music services
Alexa keeps asking me to link BBC Sounds but it already is

Is anyone else unable to play BBC radio via Alexa assistant on their Sonos speakers? It keeps asking me to link my BBC sounds account and I've tried disabling and enabling it again and again and no improvement. 

2253
R
1 year ago
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dberezinContributor I
asked in Controllers and Music services
Trueplay Tuning Not Working with iPhone 14 Pro

Just tried to use Trueplay Tuning on my Arc system and I got the message regarding it is not yet supported on this iPhone. I have the iPhone 14 Pro. I assume a software update will be coming soon for Sonos similar to what happened with the iPhone 12.  Less of a question and more of a PSA

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1 year ago
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