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Controllers and Music services

Talk about Sonos S1 and S2 Controller apps for mobile, and the desktop app. This is also the place to talk about partner apps, Airplay, and direct control.

  • 6,241 Topics
  • 59,370 Replies
Gwenddoleu
Gwenddoleu
asked this

New SONOS App - Feedback

In the new 2024 Sonos App :Where are the alarms settings? Where is the Last.fm service?Where is the Android widget?This is a real nightmare....
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ratty
ratty
answered this question

One household; need multiple Sonos accounts to control system?

She simply installs the Sonos app, tells it to connect to an existing system, and signs in using the same account as yours.Up to 32 controll...
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6241 Topics
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GMARKOContributor I
asked in Controllers and Music services
Deezer - Why not the full experience

I still don’t understand why the standard Deezer feature rich experience is not available inside the Sonos application. Sonos just does not want to make any improvements here and it would significantly improve my user experience. I was thinking of getting a 2nd Roam but if I want both stereo and missing options in Deezer’s native environment, I can’t do it because Roam wont support bluetooth sterio pairing and the Sonos environment won’t support the full Deezer experience. Disappointing.  

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J
1 year ago
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klrContributor I
posted in Controllers and Music services
still no plans for an appleOS widget?

It’s 2022. It would be just an excellent experience to have a widget to add to support toggling volumes without needing to open the app. While I know there’s third party solutions I trust Sonos with both support and privacy. With Apple’s OS fully unified from mac to iPhone, it would be just a cherry on top for the Sonos ecosystem and help my older family easily interact with the speakers. 

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1 year ago
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John's SonosContributor I
asked in Controllers and Music services
Sonos App S2 for Mac v14.20 build 70435282 and MacOS Ventura 13.1

Before Christmas I had telephone discussions about why having the above S2 and Mac OS combination  the former says it finds Sonos on my network but on clicking ‘lets connect’ eventually says Not Connected - Your Sonos Product was not found. I was told a solution is being worked on.Can anyone tell me when this issue is expected to be sorted (by Sonos or Apple)?Given my investment in Sonos and Apple products this is frustrating and I had expected a fix by now.Fortunately, my Sonos system remains usable via my mobile AppHelp!

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Ken_Griffiths
1 year ago
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DJ RomaContributor I
asked in Controllers and Music services
Apagado del Sistema

Buen día comunidad Sonos , el sistema Sonos Beam 2 Gen  cuando esta sin uso siempre queda con los led encendidos o  hay algún método para apagarlos , o el sistema necesita estar siempre en espera? Gracias 

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D
1 year ago
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zachdaddyContributor I
asked in Controllers and Music services
Use two spotify accounts on one SONOS unit?

I have a SONOS Move and there are two people in the house who use it.  We have individual Spotify accounts, and I want us to be able to log in separately.  Last week I was listening to spotify on my earbuds and she tried to listen on the SONOS and my playlist kept taking over the SONOS unit.  How can I avoid this? 

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Ken_Griffiths
1 year ago
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Steen JakobsenContributor I
posted in Controllers and Music services
Sonos App needs a total makeover

The app works so bad it is unbelievable.How can a major company get away with this?The Apple music so called integration works really really bad! Any plans for a new ?

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controlav
1 year ago
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CCCTTTContributor I
asked in Controllers and Music services
Podcasts from Iphone App not showing up on Sonos controler

Podcasts fromIphone App not showing up on Sonos controler How can I listen my podcast app (Iphone) on my sonos system

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Airgetlam
1 year ago
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TmagContributor I
asked in Controllers and Music services
control yamaha in sonos 2 app

(tv#1) I’m running a Sonos arc sound bar on a Samsung tv using the sonos2 app, All is working great. (tv#2) I’m running a Yamaha YAS-209 sound bar on a Samsung tv using the Yamaha app, all working great.Can I pair the Yamaha sound bar to the Sonos app so I can control everything in 1 app ? 

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106rallye
1 year ago
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CdnMarkContributor I
asked in Controllers and Music services
Wifi error ONLY while using Apple music

Have recently changed wifi routers. Followed the reinstall recs and seemed to have navigated that successfully…. except: When streaming from my Apple Music account (only), I seem to get sporadic skipping and ultimately an error message concerning the strength of my wifi. I do not have issues with Sirius, Sonos radio or streaming via a Bluetooth connection to my equipment. Thoughts? 

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C
1 year ago
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CamelContributor I
posted in Controllers and Music services
speaker connection

My neighbor can connect to my Sonos speaker, intermittently. How can I prevent this?

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controlav
2 years ago
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kiteboardguyContributor I
asked in Controllers and Music services
Error "Unable to play 'Audible' access denied" happens every 4:16

I am trying to stream Audible and Sonos won’t get past ~4:16 when I’ll get the error message ‘Unable to play ‘Audible’ access denied’. I will then restart Audible, it will play another 4:16 second and repeat the error, over and over.I called the Sonos 1-800 # and they said I was getting interference. I turned off my error network and this fixed the problem for about 24 hours. Now the issue is back.My other streaming services (Tidal, XM Radio) work fine and I’ve never had this issue. I’ve tried with a Sonos Roam in a different room and get the same problem. I’ve tried streaming Audible on my phone (not on Sonos) and I get past 4:16 easily, no problems. So, the issue has to be with Sonos. I’ve tried deleting the Audible access in the Sonos app and that didn’t solve anything.I’ve been using Sonos for 10+ years now and have never had a problem like this and am very frustrated.I’m using this with Alexa but the same problem happens when I use the S2 remote app.  

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Ken_Griffiths
2 years ago
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Wazza9Contributor I
asked in Controllers and Music services
Can you disable Dolby Atmos with Amazon Music Unlimited?

I have disabled Dolby Atmos in Amazon Music Unlimited but it still plays Dolby Atmos when using the Sonos app.I am not sure if this is an issue with the Sonos app not honoring the Amazon settings or if the integration with Sonos is with the Amazon development team.Either way, I would like to suggest that Sonos or Amazon exclude Dolby Atmos when it is not enabled in the Amazon music settings.Thanks,Wazza

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W
2 years ago
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Lee HowarthAvid Contributor I
posted in Controllers and Music services
Any update on Apple lossless support - is it Apple or Sonos holding this up?

Want to know where I should focus my energy to get lossless / hi res supported on Sonos.  Is it Sonos that hasn’t had time to implement, doesn’t plan to etc, or is it Apple that is restricting access to the higher quality streams.Support should be provided through the S2 App.

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K
2 years ago
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andyrossflContributor I
asked in Controllers and Music services
iOS Sonos app - Missing functionality

Any reason I can’t shuffle ‘all songs’ on iTunes via Sonos iOS app? Seems like basic functionality  UPDATE this functionality on Sonos exists with Sonos iTunes integration and works with playlists, just not ‘all songs’ like it does on iTunes app

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Ken_Griffiths
2 years ago
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CryptidQueenContributor I
asked in Controllers and Music services
Sonos App Can't Detect Certain Playlists/Update Music Index

EDIT: Was able to fix myself. Hi everyone. I just set up two of my Sonos One speakers. I am able to play a lot of my music using my device (Samsung Note 10, Samsung music App). It seems to be able to detect a lot of my playlists. However I added some new music, and the Sonos app cannot detect the playlist. I also took a closer look and there are a few other playlists it cannot detect. A few times now I have  done the “Update Music Index Now” feature and it seems to do nothing. If anyone has any ideas I would really appreciate the help, Thank you

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C
2 years ago
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MegamecContributor I
asked in Controllers and Music services
Shortcuts in S2 macos version

I’m using an Elgato streamdeck and to get it to work for Sonos I need to use the shortcuts like cmd*In the help menu Sonos S2 show a long list of shortcuts but most of them doesn’t work. Is there some setting i need to change to get them to work 

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M
2 years ago
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NinjaPuppetContributor I
asked in Controllers and Music services
Syncing multiple phone problems

Hello, I am trying to add my wife’s phone to our Sonos system. All say to:Open Sonos. From the Settings. tab, tap Services & Voice. Under Music & Content, tap Add a Service. Click on Add to SonosThe problem is I’m not given the option to Add to Sonos. There are dozens of apps and services to add, but non of them say Sonos except Sonos Radio and that’s not it. Please help. Thanks

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jgatie
2 years ago
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SqueeamTrending Lyricist I
posted in Controllers and Music services
Sonos won't play music from certain folders on NAS drive.

My Sonos is not playing songs from certain folders on my Nas drive. These were playing fine until maybe a couple of weeks ago. I have tried adding the folders back in using the Music Library, which worked last week, but won't work now. Any ideas?

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S
2 years ago
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bmacpmacContributor I
asked in Controllers and Music services
Someone logged me out of my sonos account on one of our Sonos systems

Hi. When a guest was visiting our home, they logged me out of my sonos account on my sonos system, so they could log into their account and play their music. They didn’t log out and now I can’t get into my “account” on the system. How do I log them out and get back to my account?

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Ken_Griffiths
2 years ago
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Alex BrodieContributor I
posted in Controllers and Music services
Still no Radio HD in Australia

Must say I'm disappointed that several years after launching Sonos Radio HD, Australia still doesn't have it. Somewhat embarrassing infact that I literally just heard a Sonos Radio HD ad between songs on the Hit List station. You'd think they'd restrict that ad to only countries where such a service is available.  Any word on if they actually plan to roll this service out to beyond a small handful of countries? 

2012
Corry P
2 years ago
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cdlempContributor I
asked in Controllers and Music services
problem with youtube music on sonos

when i choose a station to play from an artist  it will play 2 or 3 songs in that genre and then start playing rock or unrelated artists or style.  example I set Ella Fitgerald station and after 3 songs lynrd skynrd startedc playing

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Corry P
2 years ago
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dab909Trending Lyricist I
asked in Controllers and Music services
Sonos S1 Controller for Mac Update Fail

Yesterday (Nov 2), Sonos updated the S1 Controller app for iOS and iPadOS to version 11.6.1.  These installed and work fine.At the same time my Mac, which is running S1 Controller for Mac version 11.5, indicated that there was an update available. When trying to run this update (which is named Sonos_57.13-34140.dmg and not 11.6 something), it crashed and failed.Has anyone else had this problem?

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C
2 years ago
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rolfbiniContributor I
asked in Controllers and Music services
why cannot connect Audible in Italy?

I see that Audible is not available for Sonos in Italy. Why is that, is there any plan to overcome the issue?I am a strong Audible user and is frustrating don't use it on my Sonos environment.Thanks! 

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R
2 years ago
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Danny FreedmanEnthusiast I
posted in Controllers and Music services
Sonos Voice Assistant is next to Useless.

Just setting up my new Sonos Roam that I bought for my daughter. I had wanted it so the she could play her music in her room in the evening without having to have her tablet. In trying to get it to work I find that it is extremely poor at finding any specific piece of music. It does not connect to Sonos playlists so cannot ask for a specific playlist. It does not connect to Spotify - which is probably about the most popular music service known to man or woman.It connects to Amazon Music - but cannot find “The Nutcracker” even though there are several albums of this name if I search for it.I say “Hey Sonos play radio four”. I get Dua Lipa - Hit List on Sonos Radio. I say “Hey Sonos play the song Borderline” - “Sorry I can’t find the song Borderline”.I say “Hey Sonos play the song Hotel California” - “Sorry I can’t find the song Hotel California”.Having tried several songs I have yet to find one that it can find.I would not recommend this to anybody in its current state. 

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controlav
2 years ago
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MorenaContributor I
asked in Controllers and Music services
bluetooth

Ho collegato il mio apparecchio al Bluetooth..non riesco però a vedere nulla nel mio Sonos 

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G
2 years ago
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