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bbc sounds

  • 23 December 2023
  • 1 reply
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Can't seem to get initial set up with bbc sounds completed. The message says it's been set up, but then on Sonos it says there was an error. 

 

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Best answer by Sotiris C. 27 December 2023, 14:59

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Userlevel 7
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Hello @Yingtong23, welcome to Sonos Community!

I’m sorry to hear you have troubles getting BBC Sounds on your Sonos.

I would suggest you to make sure you have set the Country to United Kingdom on your Sonos profile.

Please have a look at the following support pages from BBC Sounds:

Can I use BBC Sounds with my Sonos device?

Help fixing problems with BBC Sounds on your Sonos device

If the above links didn’t resolve the issue, then please reach out to our Support team for some live troubleshooting. They have tools at their disposal to provide you with advice and information on your Sonos system and what it reports.

I hope this helps.