Controllers and Music services

The UI only displays the track title when viewing an album.For a various artist album the App does not show the artist in the track listing of an album.Can Sonos App display the artist per track ?

I am still trying to find a remedy for the lost ability to have Sonos read off iTunes/Apple Music on my iPad.  I have songs and playlists on iTunes/Apple Music that I can no longer play on Sonos because (a) Sonos reads only off of Music files on my computer (a MacBook Pro) and (b) Apple tells me I cannot sync iTunes/Apple Music to the Music files on my computer.  Has anyone figured out how to solve thsi problem?

I’m new to the Sonos world.  I have many ”lossless”  FLAC files(from CDs) on an external USB hard drive.  Is there a way for me to connect this directly with the Port to play these music files?  I don’t have an NAS, and would like to avoid using a computer in this chain if at all possible.  Right now, I plug this USB drive into the Blu Ray player and access the drive through the Blu-Ray menu.  

I have recently been unable to add/play an artist's top tracks list.  I have always been able to play or shuffle play the top tracks just like an album.  What happened?  Was this an intentional change in a recent update? Thanks!

I have read all the posts on having to shut off the bluetooth capability on the Sony side for the remote.  Yes, it gets my x900h remote to control the Playbar, but shuts off my ability to control my Spectrum cable box.   Advice welcome.  Not sure why that happens as the Spectrum box is a IR device as well.   Help :-)

Hi, I’d like to stream my songs directly from the Amazon Music app (the Android one) instead of from the Sonos app without losing the lossless capability that the Sonos and Amazon Music HD integration has on the Sonos app. According to this web page (https://support.sonos.com/s/article/3549?utm_source=owners_newairplay2_128803615&utm_medium=email&utm_content=cta-t2-learnhow_FR&utm_campaign=engagement_control2_178622_1623952&language=fr&et_rid=486898252) it’s written (in French) that we should be able to select our Sonos device from the Amazon Music app but I can’t see it on my Android phone (OnePlus 5T). Thanks,Alexandre

After the fibre was installed I fought with the bunch of Symfonisks to get them working again and I’m mega reluctant to jeopardize that by fiddling around with it AT ALL. So. Has the situation changed and now these babies will work with S2, or no?

So the scenario is I’m airplaying an album from my Mac to my Sonos Amp. This shows up on my iPhone’s control centre but I cannot control the playback from my iPhone, it’s won’t connect when I click on it in the screenshot. Shouldn’t I be able to control the playback from my phone otherwise why does the Sonos Amp (Jamie’s Hi-Fi) even show up on my phone? 

Today our S1 apps (Android) told us that upgrade to S2 was compulsory as the S1 controller was no longer compatible with our system. Nothing has changed since it worked fine yesterday.Is anybody else being forced to change? Given negativity I see on S2 stability I am reluctant to upgrade if I don’t have to.All my devices are S2 compatible BTW

Does anyone know what factors affect the response speed of a controller? Using the android app, I have a OnePlus 6 that is faster at browsing Spotify and loading artwork from a NAS than a Samsung S8, and that in turn is faster than an old Samsung Tab A, from 2016. Is this a processor issue? Or RAM? Or something else? In some cases, the difference at loading a tracklist or cover can be quite a while.Thanks in advance.

Couple months back realised I’d lost the ability to choose ‘play now’ or ‘play next’ or ‘add to end of queue’ when browsing my music. Only options now are ‘add to my sonos’, ‘add to sonos playlist’ or ‘play in another room’. Is that a result of the S2 controller, or my new Move, or something else? Is it curable?

The Sonos app will not start in Windows 10 version 2004. The banner appears and the Sonos.exe process is listed in TaskManager. I’m not sure but I don’t think it worked since installing Windows 2004. I uninstalled the app and then installed the new S1 Sonos app but it does the same thing. Other Windows 10 version 2004 computers are able to run the app. 

Pandora decided to stop working today. It finally said it needed to be “reauthorized”. I hit the button and brought me to a page that asks for an activation code. But I don’t have an activation code… when I hit “forgot code” or “where to find code”, I get this...    I forgot my code If you have forgotten your code, you can retrieve it from the product you are trying to set up. Simply select the Pandora option on your product, and it will give you a code to use on this page.   But no matter where I look on the Sonos app, I don’t see an activation code.  When I hit the authorize button it pulls me through a screen or two within the app but no code found there.     I also tried to remove the service and re add. And have the same issue… I know this was much easier when I did it forever ago...

Sonos1 app will only find bridge. Unable to find rooms 

I just got this thing installed and, I have to say, I am really disappointed in how this thing functions. Forcing all control through the phone app sounds fine, but why can’t I just use the volume buttons when the phone is locked? I have to open the phone and then open the app to control volume? What a terrible experience, this is a major pain point. I was also expecting way more volume out of this thing, I have a little handheld that sounds just about as good. My TV remote “controls” the volume when watching TV, but is insanely slow. Why do I need to pull out my phone to reasonably control the TV volume? Did anyone do any usability testing on this?

I have 12 separate Sonos devices, all integrated with numerous Alexa devices and other “smart home” features.  Everything works fine.  Everything has worked fine for two months (since new internet provider).  Then, suddenly, the S1 app quit working.  We have rebooted the router NUMEROUS times, rebooted the modem, deleted and reinstalled the app.  Hard wired individual speakers to the router.  You name it.  EVERYTHING in our Smart Home works except for Sonos.  We can even control our Sonos speakers with Alexa.  So we know there is no wifi issue.  The app is required in order to group devices, though, so now I have very expensive “bricks” when it comes to my television and other speakers used throughout the home. EXTREMELY frustrated, as you can imagine.  We even called customer support.  Were place on hold for an hour, and received no substantive help.  Any ideas?  

I see that SONOS doesn't support DAR.fm as a music service anymore. What can I use as an alternative to play back recorded radio shows through SONOS please? Thanks.

I am sitting in a house filled with Sonos speakers I can’t use.I actually have 2 houses filled with Sonos speakers that have become unusable.Anyone who’s bought Sonos products knows what they cost. I find it unbelievable that Sonos offers a 25% discount towards a trade-in.What they should do is replace them for free.I will never buy another Sonos products.Right now I’m listening to music on my Bose sound link.And in the future I will buy any other brand except for Sonos. 

Seems the developers overlooked what is a standard UI/UX feature, that would allow us to drag and drop music into the Sonos app.  This is frustrating and time consuming -- the UI/UX of the app requires us to jump through some hoops, which seems unnecessary. It would be great, for example, if I could simply import my existing Playlists, that I worked hard to create, from the Music app into Sonos.  Makes perfect sense. Time for an app update?  Am I missing an option that allows this?

since the last update messed everything and started again and now I am not able to do true play with my iPad 12 4th generation , and not supported iPhone 12 yet

I have sold my system after years. Good sound but not user friendly for family. Not interested in updating every 2 weeks. I don’t care what the excuse is. Doesn’t happen on any other system. Sorry and happy to see it go. 

Hi, How can I add my iTunes library to Sonos? At the moment I have iTunes master file on my MacBook backed up onto a TimeCapsule. Sonos then reads then Time Capsule to get the music. My MacBook is not always available which is why I chose this route. Everytime I add music to iTunes I then have to copy it through Files to the TimeCapsule and update Music library. There must be a better way of storing the music and auto updating whenever I add to iTunes? Thanks

I changed my password in Sonos,  Now the sonos S2 app will not log in with that same password.

I’m recently unable to control my Sonos volume from the start- or lockscreen. Only when inside the app itself.Sonos isn’t in my notifications anymore either..Every option needed is enabled inside the app. Battery optimisation for Sonos is turned off.I tried deleting and re-installing the S2 app, without resolution.Any idea what I can do to resolve this?

Hello. I am having trouble with acessing my Sonos Connect from my Android phone. The S1 app wants me to uppgrade to S2, naturaly. But i can’t get passed the upgrade-message to continue to use the S1 app.The reason i do not want to use the S2 app, is that it can’t find my system. It says that Sonos S1 is not compatible with my system.But The Sonos Connect should be compatible with S1.  Or am i wrong? Any advise is appreciated.