Components and Architectural

I just bought the Port system.  I connected it to my wifi just fine.  Then about a week later I bought the EERO Mesh system as the wifi in my house needed help.  I found that if my phone was connected to the Mesh it would not run the Sonos, so I would have to change the wifi on my phone.  This seemed silly so I decided to update the network on my Port to the Mesh.  However, it won’t work.   I can see that the Mesh sees the Port when on Ethernet, but nothing will work to acdtually switch the Port over to the Mesh system.  I’ve restarted,  i’ve factory reset but nothing.  Any suggestions or is the port not compatable?

I have an approximately 8-year-old Sonos Amp - CONNECT AMP.  We turned it on and it failed to work - no sound from the speakers.  The unit was working fine when we turned it off.  There have been no changes to the system since we used it last.  The light on the front of the unit, which was formally green, is now white/light pink in color.  I have a second Sonos Amp (same model) located directly below it that still works fine and the light is green.  Any ideas on how to fix the non-working amp?  Thank you.

So i think there was an update this Monday 21/7-2025 which broke my very old connect:amp.I have an old bridge, old connect:amp and a newish Port as my network.On monday i find out that the network is dead. I remove the bridge as apparently i dont need that anymore, and connect the port and the connect:amp via ethernet cable instead.If i only have the Port connected, it works. If i add the connect:amp nothing works.I had been having internet issues since Monday too, so i downloaded a ping test program, and my internet kept dropping.If i turn off the connect:amp suddenly there is no issue with the internet.My conclusion: the connect:amp was stealing A LOT of bandwidth.Any help on this issue?

Trying to downgrade a ZP90 to S1 (not compatible with S2).  Was on with phone support for over an hour, with various “reset the device, reset the router, reset your phone” steps over and over again, but every time I go to downgrade to S1, the S2 app does not see the device.   And the S1 app on my desktop computer (and my iPhone) tell me I have to control it via the S2 app.Anyone have a secret step I’m missing to allow the S2 app to actually see the ZP and downgrade it to S1?

Hi, I’m setting up a home theatre and need some advice on wiring and what components to get. I have a sonos arc, sonos in-ceiling speakers (x2), amp, & sonos roam. I also plan to get the pro-ject T1 turntable.  My goal is to watch TV with the arc + in-ceiling speakers. And occasionally listen to music on the pro-ject t1 turntable on the arc + in-ceiling speakers. Not at the same time of course. I asked ChatGPT and it told me to get 2 amps.  Is this possible with one amp? Is there anything else I should get for a TV/Music setup?

My play 1 (gen 1) is dead! I opened it up to check the 2amp fuse which is fine. On examination I found that R310 has blown.  My question is what value resistor is this? Any ideas what may have caused it to pop?  

I have an existing system up and running.  I just purchased a Bridge. Can I add it to my existing system??

I have a CD player and a turntable (built-in pre amp) to connect to my Sonos ecosystem.If I have paired Sonos 5s can I use the 3.5mm audio-in on each 5 to then play through the stereo pair (and in other rooms for that matter)?I think I can but want to check firstthanksOldskool

Hi Team,I am facing random connection drop issues between Sonos app on iPhone and the speaker system. Here is the situation. Everything was working as expected for the past three years but since almost a week, Sonos app on my iPhone dies with the error - No Sonos system found. Opening play.sonos.com on a computer also shows the same error. Randomly after closing the app and relaunching it for a few times, the system shows up again. But it is mostly hit and try.Have been using Sonos Arc + Siub Gen 3 + Sonos Roam for the past 3+ years without any issue. Nothing has changed in terms of SSID, router, placement of the system etc. Sonos Arc, Sonos Sub Gen 3, Sonos Roam are all connected to the router (wirelessly), and the internet is working. All systems are up and running as expected. All Sonos devices are working as expected.  The iPhone with Sonos app (and computer with play.sonos.com open) is on the same network as the Sonos devices. Airplay on iPhone shows Sonos system as an option. Ran

I’ve been trying to play both an iPod (classic) and a CD player through my Sonos Connect (line-in). Regardless of the source, it always shows “Line-In Disconnected”. I’ve tried different cables, restarting the app and factory resetting the Connect. None have worked. Suggestions? 

Hi All,I was hoping someone could give me some troubleshooting thoughts on an issue I’m having with my outdoor speakers (Polk Atrium 6) connected to my Sonos Amp (Gen 2). I have 4 Polk Atrium 6 speakers (2 pairs) connected to my Sonos Amp. One pair on my upper patio and one pair on my lower patio.  I also have volume control knobs on the inside of my house for each pair.I’ve had this setup for 6 years with no issues.Last week, one of the upper patio speakers stopped working. The other upper patio speaker worked and so did the lower patio speakers.  I thought the one speaker may have went, so I bought a new pair of the same exact speakers.  They came today - I unplugged the amp, disconnected the non-working speaker/reconnected the new speaker, plugged the amp back in.  Thought this would be a simple fix - of course not.   Now both upper patio speakers are not working.  The lower patio speakers still work.  I double checked that I hooked up the new speaker correctly and tried resetting t

Hello,In our living room, we have a Connect Amp and an Arc bar connected to four speakers and our television set.  That room is just beside our pool terrasse.  Is it possible to add 2 speakers for the pool … and, since they are not always required, those speakers would be switched on manually.Thanks in advance. 

I have Era 100 speakers installed in my home. I also have a turntable with its built-in simple amplifier. I want to know what equipment I should purchase so the turntable can play through my Era 100 speakers, and I also want to listen to my TV through the same speakers. I understand I should buy an amplifier and a sound bar, and I could achieve what I want, but I'd like to be sure.

I have a Definitive Technology subwoofer and 2 Polk Audio floor speakers hooked up to Sonos Amp. Sonos app is running on iOS.A few days ago the sub controls disappeared. I can’t control the volume or crossover (or phase) for my subwoofer anymore. I tried rebooting everything and deleting the app and reinstalling. Nothing. I contacted technical support at Sonos and he had me send screenshots and also submit a diagnostic report. After some time he finally let me know that the technical support team is aware of the issue and is currently working on it with NO ETA!The sub plays. But I can’t fine tune the sub for the music I’m listening to. I assume there was a recent update to the software. But tech support never commented when I asked if this issue was due to an update. 

I currently have  a Gen2 amp running two Bose freespace 51’s for my backyard audio. I want to upgrade to the Gen3 amp and am considering replacing the Bose speakers with the Sonance Omni-6t 360 degree in ground speakers since the Bose speakers cannot handle the additional watts that the Gen3 amp pushes. Anyone running this setup? 

Existing system is a Yamaha RX-A2A receiver with 5 speakers connected to a Sonos Port.  I want to add 2 Sonos speakers to the configuration. The 5 speakers will play surround sound and the 2 Sonos speakers will play stereo (I assume). Is it possible to add the 2 Sonos Era 100 speakers to this type of configuration. The room is a combined Living Room and Kitchen and the 2 Sonos speakers will be positioned in kitchen area to improve the volume of the sound. How can I add the Sonos speakers to the existing configuration?

I want to buy 2 sets of Sonos in ceiling speakers can one AMP run each set separately so I can shut one set off when not needed

After a recent os update one of my connect amps are showing as ‘not registered’ ? any simple solutions to this ??

Is there a way to hook up these to the amp??

I have several amps and they’ve all been performing fine for several months.  Today, one of the amps began sounding really “tinny”.  Sounds like a really cheap radio turned way up. I could maybe blame a speaker if it only happened to one but both speakers sound exactly the same.  I checked all the connections and they’re good.  I rebooted.  Any thoughts? Thanks!  

Recently bought a Port to connect a technics turntable.  It's been working great, but when I dont use it for a week. I cannot find the line-in on the Sonos app.I have already had to reboot the Port twice and it's a little tedious to do this each time.  Why is the Line-In dropping off?Any quick way to ping the network and reconnect? 

I have a Sonos one ?Can I add ceiling speakers ?if so which ones do I order ?please x  

Anyone had similar issues with their Amp? Constantly emits a loud buzzing noise directly from the device, irrespective of lines in or connected speakers? So irritating I have to have it physically unplugged when not in use.

Good day. I have a system running 7 SONOS Port Media Players. Not attached to this account but another. The earlier Sonos app, S1 was used to configure and set up these players as a system, and the account signed in as owner, but after updating to S2, the account no longer lets me in as an owner. Is this a known issue? If so, is there a method around this besides starting from scratch and reconfiguring? Thank you.

Is it possible to connect my new tv with an HDMI e arc port to a gen 2 connect amp?