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Get help with Sonos Connect, Connect:AMP, Sonos AMP, and setups using Sonance architectural, or your own speakers and components.

  • 4,932 Topics
  • 27,428 Replies
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smghifiguy
started this topic

Works With Sonos Certified Receivers - Explanation

Currently, Integra, Onkyo, Sony & Pioneer have the “Works With Sonos” label.What does this really mean?Once a Sonos Port is integrated w...
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Stanley_4
Stanley_4
answered this question

Sonos Port 12V trigger input

@Jamie A I think they are asking about the trigger cable, not audio.I haven’t used one since I scrapped my ZonePlayer but I think it was a 3...
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4932 Topics
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MiamiTrending Lyricist I
asked in Components and Architectural
New App and Sonos Port… Any issues?

Anyone experiencing issues with the new app and Sonos port? i’m looking to buy one but concerned it may have connectivity issues like the boost.

109121
Schlumpf
3 months ago
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BayerSeContributor I
asked in Components and Architectural
Radio playback stops even on wired device

Hi,since quite a while the playback of radio streams via MyTuner stops randomly. The music then simply stops and I have to restart the playback either via the app or via the speaker.Yesterday, I was told by the Sonos customer support to switch to a wired setup as my diagnostics showed wifi interferences. Now I’m back to a wired setup and I observe the same interruptions even on the device that is directly connected to my network (and on the devices connected via SonosNet too).Network-wise I’m using a fairly standard Ubiquiti setup consisting of an UDM pro some switches and AP’s. My internet is running stable and I do not face other complications, e.g. Spotify works smoothly in both network modes.Could anyone please have a look into my diagnostics if there is something else that could point to the issue?*Moderator Note: Removed diagnostic number for privacy. *Thanks!Sebastian 

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3 months ago
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JuneyourContributor I
asked in Components and Architectural
Registering Sonance Speakers

I just purchased the Sonance - MAGO6SYSV3 - Mag Series 2.0-Ch. Outdoor Speaker System Powered By Sonos.  It’s essentially 2 passive Sonance speakers with the Sonos Amp.  I was able to successfully set everything up but the speakers are not registering on the Sonos App (and are not picked up in my Sonos account) to actually register for any warranty issues. Can anyone help me figure out how I go about registering the two speakers? thank you!

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3 months ago
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PaulvgbContributor I
posted in Components and Architectural
sonos doesn't work anymore after apple update ios.17.6.1

I thought we finally put the Sonos problems behind, but after last update of apple update ios.17.6.1 the Sonos app is lifeless. It doesn’t even open. Thankfully SonoPhone always works. Handy as a back-up just incase.  I’m not even going to and try and fix this, just make sure that I won’t buy extra speakers etc for a while

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3 months ago
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boolieContributor I
asked in Components and Architectural
Using hi-fi as Sonos player

Hi Community, What’s the current preferred way to connect a hi-fi with Sonos to use it as a player?  Ideally with digital audio, not line out from the Sonos device - I’d prefer the Denon AVC’s DAC to do the work. Is that Port now?  Sonos’s description of Port confused me - seems to be intended to broadcast a line out signal to Sonos speakers, which is the opposite. If it is Port, is there any advantage of Port over a second-hand Connect Gen 2? Thanks!

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3 months ago
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TonyOhContributor I
posted in Components and Architectural
Connect these wires to amp

I just moved into a new home and it has 4 speakers.  But, looks like it only has 1 set of these wires.Can I still connect them to Sonos Amp? Thank you

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Stanley_4
3 months ago
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FryzoContributor I
asked in Components and Architectural
Sonos ERA 300

I have a damaged Sonos Era 300, does anyone know what resistor should be in the place marked in the photo? possibly the parameters of the components in this area, maybe someone has the motherboard? 

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3 months ago
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SSteele8Contributor I
posted in Components and Architectural
Outdoor System

I have an outdoor/patio TV setup. Wondering the best way to arrange this system. Someone suggested the SONOS outdoor speaker set for my patio TV setup paired with a AMP. I was about to purchase and realized I have TWO first Gen/Older AMPS in my closet that I replaced with the newer (gen 2) ones to use in my house. My patio is positioned in a way that WiFi simply isn't possible. I have power out there but you have to walk probably 50 feet past other units to get to my private patio. Theres no outets to run extenders and its much to far. So lets just assume NO wifi.  To watch movies I connect my TV to my wireless hotspot on phone and stream (works great) I live in a very noisy area (city) next to an airport - so its Noisy. I need pretty loud system TV is a pretty basic TCL I got on Amazon (I didn’t want to spend big bucks for something I was leaving outside). TV has a waterproof cover.  If I set up a system with an AMP I’d need to likely install the AMP in my shed. So was really hoping f

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melvimbe
3 months ago
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Amitjaina1Contributor I
asked in Components and Architectural
Connecting my JBL soundbar with Sonos Amp

Hi, I have a JBL 9.1 soundbar with detachable speakers connected to my TV. Now I want to create a multi-room surround sound system in the rest of my home. Can I connect a Sonos Amp with six in-ceiling speakers to my JBL soundbar and play the same music throughout the whole house? Any advice? Thanks. 

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Pools-3015
3 months ago
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DenyoContributor I
asked in Components and Architectural
Bridge

Hello,My System can‘t use my Sonos bridge anymore.I have to update the Bridge,but this didn‘t work?somebody Can help me?

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Stanley_4
3 months ago
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RobjohnlongContributor I
asked in Components and Architectural
Sonos port and era 100 speakers

Will the Sonos port send a wireless signal to Era 100 speakers from receiver?

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Corry P
3 months ago
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NickD88Avid Contributor III
asked in Components and Architectural
Connect - fast flashing white light

I’m trying to set up a Connect (Gen1), but as soon as it’s plugged in the light flashes white - and not the usual slightly leisurely on/ off white blinking, but fast flashing white. Hard reset routine does nothing, and the suggestion is it’s not booting. Is it kaput/ time for the bin? 

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3 months ago
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HenrikMContributor I
asked in Components and Architectural
Sonos Amp

Hi, can the sonos amp connect to Sonos ERA 100 and Sonos Sub and in this way be the “interface” between my tv and the mentioned speakers?The background for my question is that I plan to connect a AMP to my tv via eARC HDMI and use two ERA 100 as front speakers plus connect a sub. The speakers should all connect wireless to the amp. Is the described setup feasible? best regards 

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3 months ago
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Peter DyrstingContributor I
asked in Components and Architectural
Sonos Port doesn't syncronize with Sonos Play:1 &3

Before the updating to the new app I was able to syncronize my units (Port and Play 1 & 3) such that these played the same music/sound at the same time. Now, I cannot add my Port unit when I use the other units and vice versa. It says that “I cannot connect - and please try again later”. I can still syncronize in between the Play units without problems. Can someone advice me how to sort it out or is it something in the new app that doesn’t work? All units are using the same wifi source (no extensions).

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3 months ago
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JraymoContributor I
asked in Components and Architectural
Using the Sonos Amp as a stand alone power amp into passive speakers

Is it possible to use a Sonos Amp as a stand alone amp?I have a WiiM streaming device plugged in to the line inputs on the back of the Sonos amp but not getting any audio.I’m using passive Polk Audio speakers with the amp.Any help with this would be appreciated! 

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3 months ago
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Matthew Lucas
posted in Components and Architectural
SONOS

Hello, For the amount of money I have spent on Sonos, they have to pivot to the original companies prurpose. I could have purchased a Hi-Fi amp, and beautifully crafted speakers for the same cost. SONOSs' app update has failed and left owners with brick devices and in the lurch once again. The google disconect with GEN 1 speakers and app update making speakers useless,  and within 2 years of purchase is also unforgivable. l keep my suround (Play Bar, Sub, 2x Play One,  and a Play 3. I sold a couple of Play 5s. I am NOT going to buy any new product, when every update makes devices useless. You can spend $5,000 much better on high quality wired equipment that you control.For this amount of money you can get some serious hardware and never have to deal with an app, or a poor update ever.The constant cancellation of threads and conversations in this community space is also telling. Stop deleting the threads & stopping those who are having conversations about the value of your product &

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3 months ago
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msskovContributor I
asked in Components and Architectural
wifi and two ethernet ports

HiGot a Sonos Connect.It is currently connected via wifi. Will both of the ethernet ports in current setup works a a switch?I mean, can I connect two computers using ethernet cable and connect to internet?The wifi is then acting as an uplink to the router.

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3 months ago
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prose111Contributor I
asked in Components and Architectural
Warranty - At Least Exchange for Refurb!

I know the warranty is for only 1 year, but as my luck would have it one of my Amps just stopped working will not power on. So I called support knowing it would be bad news, but thought hey since my wife wants me to remove all Sonos speakers after the app update since she hates the new app and I know it’s a huge big issue for a lot of people, so I thought maybe Sonos would send me a refurb replacement once I shipped my broken one back. That seemed fair to me and my wife will not see I had to spend money on any Sonos products and everything would be back up and working for me. However, I was met with strong push back that all Sonos could do is give a 30% discount. Again, totally get it and hey 30% is better than nothing, but right now when the company is trying to keep any loyal customers they still can (and boy am I loyal I have my entire house all rooms with Sonos and I also did my parents house the same way as well) and thought maybe they would be more flexible with their warranty du

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3 months ago
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mick787Contributor I
asked in Components and Architectural
Using any wireless headphones.

I have the Arc, amp and various Sonos speakers around the house. Linked to the system is an Innuos Zen Mini 3 which holds my music collection.All I want to be able to do is listen to my music while my wife watches the t.v. with her using the Arc.I have a Sonos Port which is not in use at the moment. Is it possible to achieve what I’d like to do if I use the Port, connect its output to something like an Ifi zen blue 3 transmitter. I then wirelessly link a pair of bluetooth headphones to the output of the Ifi giving me the freedom to listen to my music in an adjacent room or alongside her. Has anyone achieved this or have any other ideas? 

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Schlumpf
4 months ago
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qwasContributor I
asked in Components and Architectural
Connect:Amp no speaker output, subwoofer working

I am helping my father-in-law, her has an old Connect:Amp. It seems to be working to play music via the app, and I get output via the subwoofer port, but there is no Left or Right channel from the amp. Normal run is into the house speakers, but I have tried connecting a speaker directly and still no joy. So it looks like the amp is dead on both channels. I am not familiar with Sonos products, but is there anything else to reset or settings that would prevent this? As a side note I have not been able to configure anything because he does not know his password for Sonos (he is 81 with Alzheimer's). So at some point I will need to claim these devices (Connect:amp, Play:3, Beam Gen 2, Sub Gen 3) under another email without them being released from him. If that’s not possible then these gen1 devices are probably just junk at this point.

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Airgetlam
4 months ago
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DoozieContributor I
asked in Components and Architectural
Having to re-join systems in different locations.

I have sonos systems in two different internet locations/houses. Prior to the update, my app would identify my system automatically. Now I have to re-join a system when I change locations. Is this something that others are experiencing or is being or has been addressed? I also have serious lag when using volume controls but looks like others have posted about that already.  

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4 months ago
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cuseman03Contributor I
asked in Components and Architectural
Sonos Amp to outdoor speakers

I know people have posted about this but there doesn’t seem to be a real clear answer.  I have a sonos amp in my basement.  I have an outdoor project that is not ARC or E-ARC.  From what I have found there is still a way to get my outdoor projector to play out of my B&W outdoor speakers.  Something along the lines Amazon firestick in HDMI audio extractor extractor into HDMI to optical sonos adapter and then on the other end HDMI into my amp? Also, I plan to use an outdoor weatherproof box because the distance from my outside to my amp would need about a 75 ft HDMI cable.  I want to have a splitter so I can run two shorter cords.  

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4 months ago
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dclaywilsonContributor I
asked in Components and Architectural
Connecting Phono / Turntable to Existing Port on 5.1 system Already using TV

My current setup: den with TV → Ethernet to Port input → RCA output to 5.1 receiver DVD input2 other Sonos Amps running various other speakers, and 1 Arc soundbar (on a different room’s TV) on my household Sonos ecosystem.  I have the den TV connected to the Port to enable TV sound over all Speakers throughout the house. My question is can I add a Phono / turntable to the existing Port using RCA, thereby connecting into the 5.1 receiver and integrating into the Sonos system? I would essentially have 2 inputs into the Port that way.Or would the better solution be to remove the den TV ethernet connection to Port, connect the Phono into the input side of the Port using RCA, and then when I want whole-house TV sound, utilize the soundbar from the other room’s TV?  My den TV’s picture is not always sync’d with other rooms TV’s so I’d prefer to keep it as the main source of Sonos TV whole-house sound if possible, because it is most likely the TV that we will be watching.

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106rallye
4 months ago
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Hjm1Contributor I
asked in Components and Architectural
feature request sonos Amp

I have 2 feature requests: allow Sonos Amp (Moderator note: corrected from Sonos Sub) to connect to wireless front speakers. Not all setups can use a soundbar (eg TV over fireplace) allow hdmi remote to control volume of grouped Sonos speakers based on community feedback and web discussion, these features would be useful to many thanks.

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Corry P
4 months ago
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JbdmaxContributor I
asked in Components and Architectural
Sonos port audio delayed

The audio coming from my Sonos port is delayed compared to the rest of my Sonos speakers. Is there a way to sync it?

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J
4 months ago
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