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Get help with Sonos Connect, Connect:AMP, Sonos AMP, and setups using Sonance architectural, or your own speakers and components.

  • 4,942 Topics
  • 27,470 Replies
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smghifiguy
started this topic

Works With Sonos Certified Receivers - Explanation

Currently, Integra, Onkyo, Sony & Pioneer have the “Works With Sonos” label.What does this really mean?Once a Sonos Port is integrated w...
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Stanley_4
Stanley_4
answered this question

Sonos Port 12V trigger input

@Jamie A I think they are asking about the trigger cable, not audio.I haven’t used one since I scrapped my ZonePlayer but I think it was a 3...
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4942 Topics
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pumperContributor I
asked in Components and Architectural
Unable to connect to Sonos

Adding many components to my Sonos system the last 10 years, setting up another at work, my home system no longer works. I have tried many things since it stopped working 2 weeks ago. I can see the bridge plugged into the router, I’ve changed to new Cat 6 cables and alternated ports, rebooted 100 times, followed the Sonos instructions, used the AI support, but just get ‘Unable to connect to Sonos’. I have added permissions per IOS 14. My work system, using the same phone, remains perfect. Still nothing at home. Would so much appreciate ideas on how to fix.

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2 years ago
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Atomic 99Contributor I
asked in Components and Architectural
Sonos Port and Yamaha HTR-5960 AV reciever

Can someone please help me concerning connecting my Sons Port to my receiver. I have connected  the port to various “out” possibilities in the receiver. The sound which comes out of the SA=onos One SL speaker is very faint. Can someone please advise me where on which Receiver  “out” I should be plugging the Port to?Big thanks for your assistance

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jgatie
2 years ago
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JimWetzelContributor I
asked in Components and Architectural
Turntable: AMP versus PORT

Hi!~Okay, I have a new turntable ( purchased through SONOS ) that I am trying to connect with my system ( which is pretty straightforward...)For the holidays I received a new AMP and a PORT to get me going. Do I need both? I really just need my turntable to speak to my speakers…. HELP!, Jim

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jgatie
2 years ago
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Lee E.
posted in Components and Architectural
Two Connect Amps dated 1504. One works, the other doesn't

I bought a house with two Connects, both dated 1504. Using S2, one of them connects seamlessly with Airplay, one does not. I've heard that 2015 is the year that certain compatibilities changed, perhaps even in April of ‘15. Is it possible that I have one device that's "modern," another that isn't? Or is there a different/better explanation? 

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buzz
2 years ago
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yannchabContributor I
posted in Components and Architectural
Platine vinyle et Playbar -> Sonos Port ?

Bonjour, Je dispose dans mon salon d’une Playbar et d’un Sub Gen 2.Je souhaite acquérir une platine vinyle et donc pouvoir la connecter à cette Playbar et son Sub.Me confirmez-vous que le Sonos Port est la solution pour cela ?Et les 3 platines vinyles vendues par Sonos sont-elles compatibles et de bonne facture ?Merci pour vos réponses avisées !

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Airgetlam
2 years ago
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yannchabContributor I
asked in Components and Architectural
Turntable and Playbar / Sub -> Sonos Port ?

Hi,I have a Playbar and a Sub Gen 2 in my living room.I want to buy a turntable and therefore be able to connect it to this Playbar and its Sub.Can you confirm that the Sonos Port is the solution for this?And are the 3 turntables sold by Sonos compatible and of good quality?Thanks for your insightful responses!

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106rallye
2 years ago
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Mireleg5202Contributor I
asked in Components and Architectural
microfonos

Existe alguna forma de emparejar los micrófonos y el TV a la misma vez al equipo sonos para poder hacer karaoke? Solo me permite uno de los dos 🥹

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Airgetlam
2 years ago
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jorisxContributor I
asked in Components and Architectural
Is there a way to get a less then 75ms delay with audio in (sonos play:5)

Hi I’m looking to eliminate/minimize the delay between audio input and sound out on my stereo grouped play:5 speakers. Currently the app gives me the lowest delay of 75ms. Is there any way we can get a lower delay with audio-input ? do I need to buy a Sound bar to get to 30ms ? Are there other options or other brands that offer less delay? 

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jgatie
2 years ago
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BrockburstContributor I
asked in Components and Architectural
Setup / Sound Quality with Pro-ject 1 SB - How to Fix?

Hello, I recently acquired my first turntable and I am wildly unfamiliar how to optimize the setup. I went with the Project T1 SB which I am running through a Sonos connect and Dynaudio Focus XD 60 Active speakers.  The player was purchased new, and the instructions say I just needed to install the drive belt and platter, the cartridge and VTF were already factory set. Upon playing my first record, the stylus immediately skates to the center of the record, once it stops there the sound is better, but highly unstable. It’s crackly, skips a little bit and the volume is not consistent.  Any idea what the issue is? How do I go about troubleshooting this and calibrating it? Secondly, is there anything I should check regarding initial setup? The drive belt was very simple to install.  Thanks for the help, total noob with this new toy!

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buzz
2 years ago
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BrockburstContributor I
asked in Components and Architectural
Connecting Proj-ject T1 SB to Sonos Connect and Dynaudio Active Foxus XD

Hello, I am having issues getting the audio to work through my current setup. This is all pretty new to me so it could be a totally noob issue.I have a Pro-ject SB T1, Sonos Connect and Dynaudio Focus XD 60 Active Speakers. We also have a Sonos One speaker in my wife’s office.I have both speakers connected to each other and line out into the Sonos Connect. That setup works just fine, and I can easily hear music in my wife’s office. I connected the R/L Cable from the back of the Pro-ject 1, into the back of the Sonos connect line input (as website says) - no other cables into any speaker. The sonos app recognizes the line out connection from the app. The turntable is on and I can’t get any audio out of either speaker set. What am I missing? I went this route as it didn’t seem like I needed any additional components. Thanks for your help! 

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2 years ago
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ThisismybestnameContributor I
asked in Components and Architectural
playbar audio crackling and muted

Recently my Playbar and paired play 3 surround speakers have stopped working correctly when using certain apps through my Apple TV. Hulu works fine. Netflix works fine. However other apps such as Disney plus and YouTube tv play the audio distorted crackling and muted. Stranger yet is certain channels on YouTube tv the audio is fine but other channels the audio issues persist. When switching hdmi inputs to a ps5 the audio is fine. Any help would be great

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Ken_Griffiths
2 years ago
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FarrdinkumContributor I
asked in Components and Architectural
Connection of Port to phone deck, CD player etc

Slightly unclear if the port will only connect one phono item i.e. i’ll need multiple ports to connect my old system to the sonos system and / or connect through a pre amp?

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jgatie
2 years ago
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MmoogieContributor I
asked in Components and Architectural
playbase with turntable and existing amp

I have a Playbase hooked up to my TV with the optical cable and want to be able to play my turntable through the playbase. I want to clarify my understanding of how things are actually connecting using a Port. • If I get a Port and connect that to the line out from the amplifier how is the output transferred to the Play base? Via the WiFi network that everything is attached to? • How do I select what audio is coming out of the playbase?  • Does the TV need to be on?

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Airgetlam
2 years ago
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juliannemeth81Contributor III
posted in Components and Architectural
Pro-Ject T1 Phono SB Static (RCA Wires)?

Hello,I recently purchased the Pro-Ject TI and hooked it up directly to my Sonos Play:5. For the first two weeks, no issues. Now, however, when I play records, a light static sound comes through the speakers. When I put the volume up or down, the static goes up and down too.When I physically hold down the “earthing connection” screw, the static mostly goes away, but is still there. There’s no “pull” on the  cable. They are put in with plenty of “give.” Has anyone had the same issue or know how to resolve this? Any insight would be appreciated! 

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buzz
2 years ago
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A354848Contributor I
asked in Components and Architectural
S1 S2

Can S1 and S2 compatible equipment be used in the same house using the old app for S1 and the new app for the S2 components?

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2 years ago
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UKTreoFanCollaborator II
asked in Components and Architectural
Will a Sonos Boost act as a network switch?

Hello,I’m about to lose one of the 4 ports on the back of my (BT SmartHub2) Router (it’s the LAN port and I’m about to get FTTP).I note that the Sonos Boost that I have has 2 Ethernet ports. It is currently, of course, hard-wired to one of the ports on the Router.Can I therefore plug another of my devices, that is currently also hardwired into the Router, into the unused port on the Boost and it will act as a switch to route that device’s traffic to/from the Router.

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2 years ago
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ENZOMOLOGNIContributor I
asked in Components and Architectural
sonos connect

Salve, non riesco a collegare “CONNECT” all’applicazione. Ho provato a ripristinare il prodotto da fabbrica ma non  si collega, l’applicazione mi dice di di premere il tasto mentre la luce verde lampeggia, ma la luce non è “verde” ma bianca!come è il procedimento??GrazieEnzo Mod Edit:Google Translate- Hi, I can't connect "CONNECT" to the application. I tried to reset the product from factory but it doesn't connect, the application tells me to press the button while the green light is flashing, but the light is not "green" but white!how is the procedure?Thank youEnzo

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Corry P
2 years ago
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ski1andgolf2Contributor II
asked in Components and Architectural
Memory Stick to HDMI port on Sonos Amp

Is it possible to play music on a memory stick plugged into the HDMI port on the back of the Sonos Amp?

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2 years ago
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Johnny-5Contributor I
asked in Components and Architectural
Help me configure a lot of components

I currently have:Playbar, Sub, Bridge, 3 x Play:5’s (Gen 1) and 2 x Play One SL’s. I am fairly certain I can upgrade the Playbar and Sub to S2 software, but then the 3 x Play:5’s would be on a separate S1 app. Ideally I would be able to use the Playbar, Play One SL’s and Sub for my living room, and the 3 x Play:5 (Gen 1) in separate rooms for music and such. In this situation is the Bridge completely obsolete, or do I still need it for the Play:5’s if in separate rooms? 

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buzz
2 years ago
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Swampthing 666768Contributor I
asked in Components and Architectural
BBC radio not working on Play 3 speaker

Hi, I’ve got a number of Sonos products which generally work ok and can usually solve any problems that arise but I’ve got one now that has me beaten.I’m trying to play BBC radio stations on my Play 3 speaker. It shows up on the system list OK and will happily play TuneIn stations but when I try BBC stations I get the message “Unable to play the selected item”.My other speakers ( Play 1, Amp and Arc) all play the BBC stations ok, it’s just the Play 3 that wont.The only thing I can think of is that the Play 3 has been disconnected for about a year and has only just been switched on again. I updated the software on it and have tried turning it off and on a few times. Not sure why this would be an issue but it’s the only thing that’s “different” about this speaker.Any ideas?Thanks

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2 years ago
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SergiomottContributor I
asked in Components and Architectural
compatibility sonos amp sonos boost ?

I’ve just bought a sonos amp, i have a sonos boost already,are these two elements compatible or one replace the other ?thanks !

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Airgetlam
2 years ago
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SergiomottContributor I
asked in Components and Architectural
compatibility sonos amp and sonos boost ?

I’ve just bought a sonos amp, i have a sonos boost already,are these two elements compatible or one replace the other ?thanks !

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2 years ago
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howardkilmanContributor I
asked in Components and Architectural
Transfer some of my equipment

I have 2 SONOS sets of equipment.   Each is under a separate Wifi and ethernet sub-net.   I can control each of them from my iPhone using Sonos app.  To change configs i simply logout, change my ethernet on my iPhone and log back in.   This works great.My question is that i would like to transfer one of these systems to someone else.   Can i use the transfer ownership under system in the iPhone to transfer ONLY the system (SONOS components) that is connected to ethernet that iPhone is using?  Will that leave the other SONOS components connected to the other ethernet sub-net alone?

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buzz
2 years ago
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LindegaardContributor I
posted in Components and Architectural
connect:amp cannot play loud

My connect:amp 1 gen cannot play loud from my Bower & Wilkins speakers. Neither inputs from my LG TV nor Spotify can play loud when to volume control is at its max in the app. The app is set at level10 but the through put is still not high volume at it’s max. Anyone?

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Stanley_4
2 years ago
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isattar101Contributor I
posted in Components and Architectural
Volume increments of 5 after iOS update

Has anyone else run into an issue with the volume increments being in increments of 5? I’m assuming this is because of a recent update to the iOS app (I noticed it when the app version was 14.15 and after having updated to iOS 16) because before I could control my volume just fine. Now, when I go into the Sonos app and tap the volume bar, it rounds to the closest increment of 5. For example, setting to 16 or 17 moves it back down to 15 and setting to 19 moves it up to 20. Trying to set the volume with grouped speakers also is basically impossible as a result since it tries to find a good spot for all the volumes. I noticed some people on Reddit reported this as well. Anyone else on this forum notice this and is there a bug fix planned?  Also as a side note, how does the Sonos app not have a bug reporting feature? Why do I have to create a forum account to report an issue, it should be possible in the app itself

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2 years ago
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